Microsoft MN-500 manual

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I cannot access a shared file or folder from a computer on my network.

Files and folders are “shared” when they are made available to other users on your network from the computer on which they reside.

The following troubleshooting steps will help you track down and solve the problem.

OMake sure that your network is functioning correctly. By checking the status of your network, you can determine if the problem is due to a connectivity issue with your network or due to your shared file configuration. One easy way to check the status of your network is to use the Broadband Network Utility, which gives the status of your local and Internet network connections. Verify that all of the computers can access the Internet. If you are having problems accessing the Internet (possibly caused by loose or incorrect cables), fix those problems before proceeding with other troubleshooting methods listed here.

OTry accessing a different shared file or folder. If there are other shared resources on your network, try accessing those resources instead. If you can access other shared files but not the one you want, you might not have permission to access the file. For more information about permissions, see the troubleshooting topics below.

OEnsure that all computers are in the same workgroup. You will need to look at each computer to check its workgroup and, if necessary, change the workgroup name.

Note If one of your computers is a laptop that is used on a domain at work, you must leave the domain to join a workgroup at home and share files. To rejoin the domain at work, you will need administrative privileges on your computer.

If the computer is using a Microsoft Broadband Networking adapter, you can check which workgroup your computer belongs to on the main screen of the Broadband Networking Utility. Alternatively, you can check and modify the workgroup names on each computer by using the following instructions, specific to the Windows operating system:

Windows XP

1.Click Start, and then click Control Panel.

2.Double-click System, and then click the Computer Name tab. If you need to modify the workgroup name, click Change.

Windows 2000

1.Click Start, point to Settings, and then click Control Panel.

2.Double-click System.

3.Click the Network Identification tab. If you need to modify the workgroup name, click Change.

46Microsoft Broadband Networking Wireless Base Station User’s Guide

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Contents Page Avertissement Contents View Status View Network Devices Contents Page About Your Wireless Base Station IntroductionUPnP Standards and Your Wireless Base Station Base Station Ports, Status Lights, and the Reset ButtonIntroduction Resetting the Base Station Using the Base Station StandRestoring Factory Default Settings About Wireless Radio Connections Placement of Wireless ComponentsAdjusting the Antenna Understanding Wireless Transmission StandardsAbout Wired Ethernet Connections Ethernet CablesStraight-Through Ethernet Cable Which Cable Should You Use?Crossover Ethernet Cable Setup Typical Setup Gather Components, Tools, and InformationRun the Setup Wizard This User’s GuideConnect the Base Station Test Your Network Configure the Base StationWhat’s Next? Setting Up the Base Station Wirelessly To set up the base station wirelesslyCustom setup Establish the Base Station Password Base Station SetupOpen the Base Station Management Tool Establish Your Internet Settings Establish Your Wireless Settings Establish Your Wireless Security SettingsCustomize Network Settings Configure Your ComputerTest Your Internet Connection Network activities Logging on to Your Network Using an Internet Connection over a NetworkTo log off and log back on to your network Using the Broadband Network Utility To start the Broadband Network UtilityTo refresh the Network Devices list To remove an inactive device from the Network Devices listMake your files and folders available to the network Using Files and Folders over a NetworkTo share a folder or drive on your computer in Windows XP To share a folder or drive on your computer in Windows Access shared files Using a Printer over a NetworkTo access shared files on other computers Using Other Peripheral Devices over a Network About Reading E-Mail Messages on a NetworkPlaying Games on Your Network and on the Internet Monitoring Your Network View StatusView Network Devices To refresh the network device listTo upgrade software, drivers, or firmware Updating Software, Drivers, and FirmwareMaking Your Network More Secure Help Protect Your Network from Computer VirusesHelp Protect Your Network from Unauthorized Access Help Protect Your Network from HackersPage Troubleshooting Setup and Hardware ProblemsIf your base station is connected wirelessly Setup does not recognize my wireless base stationIf your base station is connected with an Ethernet cable Troubleshooting To clone a MAC address Troubleshooting Can’t stay connected to my wireless network Network and Internet ProblemsTo disable 802.1x authentication in Windows XP Troubleshooting Page Troubleshooting My network is slow Troubleshooting Page Printing and File Sharing Issues Cant print to a networked printerPage Troubleshooting Click OK to save the changes Internet Connection Type To determine which connection type your ISP providesGeneral Internet Settings Dynamic IP Dhcp SettingsTo locate your Internet settings Host NameTo locate your static IP address settings Windows XP Static IP SettingsTo locate your static IP address settings Windows Workgroup Name PPPoE SettingsTo determine your workgroup name in Windows XP or Windows Wireless Security Settings Wireless Network NameTo determine your workgroup name in Windows Me and Windows Getting Help Technical Support OptionsUnited States Radio and TV Interference Regulations Regulatory InformationCanadian Radiocommunication Regulations Technical Specifications Base StationSystem Requirements END-USER License Agreement for Microsoft Software General Provisions Limited Warranty Contrat DE Licence Utilisateur Final Pour Logiciel Microsoft Dispositions Générales Garantie Limitée Page Glossary Page Glossary Page Glossary Page Index Interference Index Typical Setup base station, 9 preparing for My Network Settings