Microsoft G7VP2 manual Appendix C -Troubleshooting, Troubleshooting Checklist, Monitor/Display

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Troubleshooting C

Appendix C -Troubleshooting

C.1 Troubleshooting Checklist

This chapter of the manual is designed to help you with problems that you may encounter with your personal computer. To efficiently troubleshoot your system, treat each problem individually. This is to ensure an accurate diagnosis of the problem in case a problem has multiple causes.

Some of the most common things to check when you encounter problems while using your system are listed below.

1.The power switch of each peripheral device is turned on.

2.All cables and power cords are tightly connected.

3.The electrical outlet to which your peripheral devices are connected is working. Test the outlet by plugging in a lamp or other electrical device.

4.The monitor is turned on.

5.The display’s brightness and contrast controls are adjusted properly.

6.All add-in boards in the expansion slots are seated securely.

7.Any add-in board you have installed is designed for your system and is set up correctly.

Monitor/Display

If the display screen remains dark after the system is turned on:

1.Make sure that the monitor’s power switch is on.

2.Check that one end of the monitor’s power cord is properly attached to the monitor and the other end is plugged into a working AC outlet. If necessary, try another outlet.

3.Check that the video input cable is properly attached to the monitor and the system’s display adapter.

4.Adjust the brightness of the display by turning the monitor’s brightness control knob.

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Contents 37310911 G7VP2Trademarks CopyrightFCC and DOC Statement on Class B Table of Contents Appendix a Identifying Processors Appendix B System Error MessageAppendix C Troubleshooting Supported SoftwaresIntroduction Features and SpecificationsFeatures IntroductionDesktop Management Interface DMI ConnectorsLevel 2 Cache Memory Expansion SlotsIntelligence Virus Protection Dual Function Power Button ATX power supply onlyRTC Timer to Power-on the System ATX power supply only Watchdog TimerPackage Checklist Hardware Installation Hardware InstallationSystem Board Layout Example on the right Switch Off DIP Switch Settings for Cyrix Processors DIP Switch Settings for Intel ProcessorsDIP Switch Settings for IDT Processors DIP Switch Settings for IBM ProcessorsDIP Switch Settings for AMD Processors External System Bus Clock Settings Frequency Ratio Settings for IDT Processors DIP Switch and Jumper Settings for Core Voltage Jumper JP1 Clear Cmos Data Jumper Settings for Clearing Cmos DataJumper JP2 Power Supply Type Jumper Settings for Power Supply TypePins 1 and 2 On ATX Power Jumper JPP ATX Power-On/Off SelectJumper JP4 Sdram Clock Jumper Settings for Sdram Clock DimmJumper JP10 Watchdog Timer Jumper Settings for Watchdog TimerSerial Ports Connecting the Serial PortsHardware Installation Keyboard Port/Connector Connecting the Parallel Printer Port Hardware Installation 3 PS/2 Mouse PortParallel Port IDE Hard Disk Interface Hardware Installation Floppy Disk Drive ControllerAdding a Second IDE Hard Drive Universal Serial Bus PortsConnecting the USB Ports IrDA ConnectorChassis Fan Connector Hardware Installation CPU Fan ConnectorHardware Installation 11 J13 LEDs and Switches Keylock Keylock and Power LED Connector Hardware Installation Power Supply Connectors Basic Input/Output System Award Bios Setup UtilityAward Bios Setup Utility Standard Cmos SetupTime DateVideo Drive a and Drive BHalt On Memory Virus Warning Award Bios Setup Utility Bios Features SetupBoot Up NumLock Status Quick Power On Self TestBoot Sequence Boot Up Floppy SeekTypematic Rate Chars/Sec Typematic Rate SettingTypematic Delay Msec Memory ECC FunctionC8000-CBFFF Shadow to DC000-DFFFF Shadow Video Bios ShadowOS Select for Dram 64MB HDD S.M.A.R.T. CapabilitySoftware Power-off Award Bios Setup Utility Chipset Features SetupSystem Health Monitor CPU Temperature LimitCPU Fan Speed Limit and Chassis Fan Speed Limit +3.3V, +5V and +12V Voltages Power Management SetupVideo Off After Power ManagementPM Control by APM Video Off MethodSoft-Off by Pwrbtn Standby ModeSuspend Mode HDD Power DownPM Events Resume On AlarmTimer hhmmss Date of MonthReset Configuration Data Award Bios Setup Utility 5 PNP/PCI ConfigurationResources Controlled By Assign IRQ for VGA PCI IRQ Actived ByPCI Slot 1 Use IRQ and PCI Slot 2 Use IRQ Load Optimal Settings Award Bios Setup Utility Load Fail-Safe SettingsIntegrated Peripherals IDE HDD Block Mode IDE Prefetch ModeOnboard Primary PCI IDE and Onboard Secondary PCI IDE Onboard FDC Controller Onboard Uart 2 ModeUSB Controller USB Keyboard SupportUse IR Pins IR Duplex ModeOnboard Parallel Port User Password Award Bios Setup Utility Supervisor PasswordAward Bios Setup Utility IDE HDD Auto Detection Exit Without Saving Award Bios Setup Utility Save & Exit SetupRunning the DMI Utility Supported SoftwaresDesktop Management Interface DMI Supported SoftwaresEdit DMI Supported Softwares Using the DMI UtilityLoad DMI File Supported Softwares Add DMISave DMI File Genesys Logic System Health Monitor for VIA System Health Monitor UtilityDrivers Installing the UtilityIdentifying Processors Appendix a Identifying ProcessorsIntel Processors Cyrix ProcessorsAMD Processors IBM ProcessorC6-PSME200GA IDT ProcessorsError Messages Appendix B System Error MessagePost Beep System Error Message Monitor/Display Appendix C -TroubleshootingTroubleshooting Checklist Troubleshooting CPower Supply TroubleshootingFloppy Drive Hard disk failure Troubleshooting Hard DriveKeyboard Troubleshooting Serial PortSystem Board