Microsoft G7VP2 manual Troubleshooting Serial Port, Keyboard, System Board

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C

Troubleshooting

Serial Port

The serial device (modem, printer) doesn’t output anything or is outputting garbled characters.

1.Make sure that the serial device’s power is turned on and that the device is on-line.

2.Verify that the device is plugged into the correct serial port on the rear of the computer.

3.Verify that the attached serial device works by attaching it to a serial port that is working and configured correctly. If the serial device does not work, either the cable or the serial device has a problem. If the serial device works, the problem may be due to the onboard I/O or the address setting.

4.Make sure the COM settings and I/O address are configured correctly.

Keyboard

Nothing happens when a key on the keyboard was pressed.

1.Make sure the keyboard is properly connected.

2.Make sure there are no objects resting on the keyboard and that no keys are pressed during the booting process.

System Board

1.Make sure the add-in card is seated securely in the expansion slot. If the add-in card is loose, power off the system, re-install the card and power up the system.

2.Check the jumper settings to ensure that the jumpers are properly set.

3.Verify that all memory modules are seated securely into the memory sockets.

4.Make sure the memory modules are in the correct locations.

5.If the board fails to function, place the board on a flat surface and seat all socketed components. Gently press each component into the socket.

6.If you made changes to the BIOS settings, re-enter setup and load the BIOS defaults.

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Contents G7VP2 37310911Copyright TrademarksFCC and DOC Statement on Class B Table of Contents Supported Softwares Appendix B System Error MessageAppendix C Troubleshooting Appendix a Identifying ProcessorsIntroduction Features and SpecificationsFeatures IntroductionExpansion Slots ConnectorsLevel 2 Cache Memory Desktop Management Interface DMIIntelligence Watchdog Timer Dual Function Power Button ATX power supply onlyRTC Timer to Power-on the System ATX power supply only Virus ProtectionPackage Checklist Hardware Installation Hardware InstallationSystem Board Layout Example on the right Switch Off DIP Switch Settings for Intel Processors DIP Switch Settings for Cyrix ProcessorsDIP Switch Settings for IBM Processors DIP Switch Settings for IDT ProcessorsDIP Switch Settings for AMD Processors External System Bus Clock Settings Frequency Ratio Settings for IDT Processors DIP Switch and Jumper Settings for Core Voltage Jumper Settings for Clearing Cmos Data Jumper JP1 Clear Cmos DataJumper Settings for Power Supply Type Jumper JP2 Power Supply TypeJumper JPP ATX Power-On/Off Select Pins 1 and 2 On ATX PowerJumper Settings for Sdram Clock Dimm Jumper JP4 Sdram ClockJumper Settings for Watchdog Timer Jumper JP10 Watchdog TimerConnecting the Serial Ports Serial PortsHardware Installation Keyboard Port/Connector Connecting the Parallel Printer Port Hardware Installation 3 PS/2 Mouse PortParallel Port Hardware Installation Floppy Disk Drive Controller IDE Hard Disk InterfaceUniversal Serial Bus Ports Adding a Second IDE Hard DriveIrDA Connector Connecting the USB PortsHardware Installation CPU Fan Connector Chassis Fan ConnectorHardware Installation 11 J13 LEDs and Switches Keylock Keylock and Power LED Connector Hardware Installation Power Supply Connectors Standard Cmos Setup Award Bios Setup UtilityAward Bios Setup Utility Basic Input/Output SystemDate TimeVideo Drive a and Drive BHalt On Memory Award Bios Setup Utility Bios Features Setup Virus WarningBoot Up Floppy Seek Quick Power On Self TestBoot Sequence Boot Up NumLock StatusMemory ECC Function Typematic Rate SettingTypematic Delay Msec Typematic Rate Chars/SecHDD S.M.A.R.T. Capability Video Bios ShadowOS Select for Dram 64MB C8000-CBFFF Shadow to DC000-DFFFF ShadowAward Bios Setup Utility Chipset Features Setup Software Power-offSystem Health Monitor CPU Temperature LimitCPU Fan Speed Limit and Chassis Fan Speed Limit Power Management Setup +3.3V, +5V and +12V VoltagesVideo Off Method Power ManagementPM Control by APM Video Off AfterHDD Power Down Standby ModeSuspend Mode Soft-Off by PwrbtnDate of Month Resume On AlarmTimer hhmmss PM EventsReset Configuration Data Award Bios Setup Utility 5 PNP/PCI ConfigurationResources Controlled By Assign IRQ for VGA PCI IRQ Actived ByPCI Slot 1 Use IRQ and PCI Slot 2 Use IRQ Load Optimal Settings Award Bios Setup Utility Load Fail-Safe SettingsIntegrated Peripherals IDE HDD Block Mode IDE Prefetch ModeOnboard Primary PCI IDE and Onboard Secondary PCI IDE USB Keyboard Support Onboard Uart 2 ModeUSB Controller Onboard FDC ControllerUse IR Pins IR Duplex ModeOnboard Parallel Port Award Bios Setup Utility Supervisor Password User PasswordAward Bios Setup Utility IDE HDD Auto Detection Award Bios Setup Utility Save & Exit Setup Exit Without SavingSupported Softwares Supported SoftwaresDesktop Management Interface DMI Running the DMI UtilitySupported Softwares Using the DMI Utility Edit DMILoad DMI File Supported Softwares Add DMISave DMI File System Health Monitor Utility Genesys Logic System Health Monitor for VIAInstalling the Utility DriversCyrix Processors Appendix a Identifying ProcessorsIntel Processors Identifying ProcessorsIBM Processor AMD ProcessorsIDT Processors C6-PSME200GAError Messages Appendix B System Error MessagePost Beep System Error Message Troubleshooting C Appendix C -TroubleshootingTroubleshooting Checklist Monitor/DisplayPower Supply TroubleshootingFloppy Drive Troubleshooting Hard Drive Hard disk failureKeyboard Troubleshooting Serial PortSystem Board