Optoma Technology XX152 N manual Troubleshooting, Image Problems

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Appendices

Troubleshooting

If you experience a problem with your projector, please refer to the following information. If a problem persists, please contact your local reseller or service center.

Image Problems

No image appears on-screen

Ensure all the cables and power connections are correctly and securely connected as described in the “Installation” section.

Ensure the pins of connectors are not crooked or broken.

Check if the projection lamp has been securely installed. Please refer to the “Replacing the Lamp” section.

Make sure you have removed the lens cap and the projector is switched on.

Image is out of focus

Make sure the Lens cap is removed.

Adjust the Focus Ring on the projector lens.

Make sure the projection screen is between the required dis- tance 4.9 to 32.8 feet (1.5 to 10.0 meters) from the projector.

The image is stretched when displaying 16:9 DVD title

When you play anamorphic DVD or 16:9 DVD, the projector will show the best image in 16: 9 format on projector side.

If you play the LBX format DVD title, please change the format as LBX in projector OSD.

If you play 4:3 format DVD title, please change the format as 4:3 in projector OSD.

If the image is still stretched, you will also need to adjust the aspect ratio by referring to the following:

Please setup the display format as 16:9 (wide) aspect ratio type on your DVD player.

Image is too small or too large

Adjust the zoom lever on the top of the projector.

Move the projector closer to or further from the screen.

Press “Menu” on the projector panel, go to “Display-->Format”. Try the different settings.

43 English

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Contents Table of Contents English Safety InformationImportant Safety Instruction Class B emissions limitsPrecautions Do not Usage Notice Eye Safety Warnings Package Overview IntroductionMain Unit Product OverviewConnection Ports Remote Control Coin Cell Battery Replacement Backup Remote ControlConnect to Computer/Notebook InstallationConnect to Video PlayStation 3 Games Connect to 3D Video Devices5 English Using the 3D glasses Powering On the Projector Powering On/Off the ProjectorPowering off the projector Adjusting the Projector’s Height Adjusting the Projected ImageAdjusting Projected Image Position Using PureShift  Adjusting the horizontal image position  PureShift Range Diagram Adjusting Projection Image SizeUser Controls Remote ControlThan From Hdmi 1 connectorFrom Hdmi 2 connector From VGA connectorOn-screen Display Menus How to operateMenu Tree Main Menu Sub Menu SettingsImage Display ModeColor ContrastBrightness SharpnessPureEngine Color SettingsNoise Reduction GammaPureEngine Demo PureDetailPureColor PureMotionColor Gamut Color TemperatureCMS Color Management System Use or to select from Normal, Red, Green or Blue channels RGB Gain/BiasColor Space RGB ChannelFormat DisplayKeystone ZoomEdge Mask Image Shift3D 2D 3D Mode3D Sync. Invert 3D FormatMenu Location Lamp SettingProjection 12V Trigger B Test PatternBackground Color 12V Trigger aUser Controls Lamp Reminder Lamp ModeLamp Reset Lamp HourHigh Altitude LanguageInput Source Source LockSignal Auto Power OffReset Image Problems TroubleshootingTwo images, side-by-side format Image has slanted sidesImage is reversed Blurry double imageProjector stops responding to all controls Other ProblemsRemote Control Problems If the remote control does not workLED Lighting Messages Message Power LED Temp LED Lamp LEDOn Screen Messages  Power down timer active  Lamp warning  Power offReplacing the Lamp Lamp Replacing Procedure  Computer Compatibility for PC Compatibility Modes Computer Compatibility for MAC SBS  3D Input Video CompatibilityRS232 Pin Assignments RS232 Commands and Protocol Function ListUART16550 Fifo RS232 Protocol Function ListSetup Ceiling Mount Installation Optoma Global Offices Japan DeutschlandScandinavia KoreaRemarque à l’intention des utilisateurs canadiens Regulation & Safety NoticesFCC Notice Operation ConditionsDisposal instructions Declaration of Conformity for EU countries