Sharp AR-NB3 operation manual Troubleshooting, Network connection problems, Machine does

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TROUBLESHOOTING

TROUBLESHOOTING

This chapter explains what to do when the machine does not connect to the network or when problems occur during printing.

For problems related to the machine such as running out of paper or paper misfeeds, see the "Operation manual (for general information and copier)".

Network connection problems

Problem	Cause and solution	Page

	The LAN cable is disconnected.	Software setup
	→ Make sure that the LAN cable is firmly inserted in the connectors on	Software setup
	the machine and your computer. To connect the cable, see the	guide
	"Software setup guide".

	Is the machine configured for use on the same network as
	the computer?
	→ The machine cannot be used if it is not connected to the same	–
	network as the computer, or if it is not configured for use on the	–

	network.
The machine does	For more information, consult your network administrator.

	(Points to check on the Macintosh)
not connect to the	(Points to check on the Macintosh)
not connect to the	AppleTalk is disabled.
network.	AppleTalk is disabled.
network.	→ In Mac OS X, click [Network] in [System Preferences] and select

	Ethernet in "Show". Click the [AppleTalk] tab and make sure that
	[Make AppleTalk Active] is selected.
	In Mac OS 8.6 to 9.2.2, open [Chooser] from the Apple menu and	–
	make sure that [Active] is selected. Printing is not possible if [Active]	–
	is not selected.
	[Ethernet] is not selected for "Connect via" for
	AppleTalk? (Mac OS 8.6 to 9.2.2)
	→ Open [AppleTalk] from the [Control Panels] and make sure that
	[Ethernet] is selected in the "Connect via" menu. Printing is not
	possible if [Ethernet] is not selected.

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Contents AR-NB3 Trademark Acknowledgments IntroductionContents Select Print from the applications File menu Online indicator Data indicator LitPrinting from Windows Basic PrintingWhen Forced Output of Print is enabled Pausing a Print JOBWhen Paper Source is SET to Auto Select When Forced Output of Print is disabledAuditing Mode Windows 95/98/Me/NT Windows 95/98/Me, click the Setup tabOpening the Printer Driver from the Start Button Windows 2000/XP/ServerPrinter Driver Settings Print data Printing result Sided Book Sided Tablet Printing result Print data Right Turning Pamphlet Pamphlet stylePrinting Multiple Pages on ONE Fitting the Print Image to the Paper Printing result Landscape Rotate 180 degrees How to Print a WatermarkRotating the Print Image 180 Degrees Printing a WatermarkPrint data Printing result Text To Black Printing Text and Lines in BlackPrinting text in black Printing lines in blackPrinter Utilities Before Using the Printer Status MonitorPrinter Utilities Windows Starting UP the Printer Utilities Using the Printer UtilitiesUsing the Printer Utilities Printer Administration UtilityChecking the Printer Status Make sure that the correct printer is selected Online indicator Data indicatorPrinting from a Macintosh Click the Print button Select print settingsWhen the job separator tray is Note installed When Forced Output of Print is enabled When Paper Feed is SET to Auto SelectWhen Forced Output of Print is disabled Open the Web browser on your computer HOW to Access the WEB page and View HelpWhen finished, close the Web pages WEB Functions of the MachineAbout the WEB Pages for Users Click Print Advanced job settingsDescription Factory default Setting Directly Printing a File on a ComputerConfiguring the printer condition settings Printer Default SettingsSided Printer condition settingsSettings Description About the WEB Pages for the Administrator When you have finished entering all items, click Submit Protecting Information Programmed in the WEB page PasswordsEnter the current password in Admin Password Click Print port in the menu frame Setting up the E-mail print functionUsing the E-mail print function Mail Print FunctionKey operator programs Configuring a setting in the key operator programsKEY Operator Programs Smtp setup Mail Status and E-MAIL Alert SettingsInformation setup Click Alerts Message in the menu frame Status message setupAlerts message setup Click Status Message in the menu frameKEY Operator Program List Mode Program Settings ExplanationKEY Operator Programs Basic Procedure for Configuring Settings Using the KEY Operator ProgramsWhen you have completed all settings, press the OK key Special SettingsIP address settings Enter the IP address, subnet mask, and default gatewayProblem Cause and solution LAN cable is disconnected TroubleshootingTroubleshooting Network connection problemsProblems during printing Runs off the paper When the dual function board isWhen the dual function board is not Is skewed or itChecking the IP Address Status button How to reset the network expansion kitPrinter Specifications SpecificationsPCL5e Windows Macintosh Printer Driver SpecificationsFunction Sharp Corporation