TROUBLESHOOTING
Problem | Cause and solution | Page |
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| The paper size set in the printer driver is not the same as |
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| the paper size loaded in the tray. |
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| → Make sure that the paper size setting matches the size of the paper | – |
| loaded in the tray. If the [Fit to Page] setting is selected in Windows, | |
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| make sure that the paper size selected in the "Fit To Paper Size" |
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| The image orientation setting in the printer driver is not |
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| correct. |
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The printed image | → On a Windows environment, click the [Paper] tab in the printer driver | – |
is skewed or it | setup screen and make sure that "Image Orientation" is set to the |
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runs off the paper. | correct orientation. On a Macintosh, make sure that the correct |
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orientation is selected in the application settings. |
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| Operation manual |
| Paper is not loaded properly. | (for general |
| → Make sure the paper is correctly loaded. | information and |
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| copier) |
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| The margins are not set correctly in the application. | – |
| → Check the paper size and margin settings in the application. Also | |
| make sure that the print settings are correct for the paper size. |
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A notice page is printed
If you find that a notice page has been printed at the end of a print job, the print data received from the computer has not been printed as specified. Fix the problem as explained below and then try printing again.
What to do when a notice page is printed
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| • | The Notice Page can be set to not print |
| Notice Page |
| Note | out in "NOTICE PAGE" (page 31) of the |
| **************************************************** |
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| The IMC memory full error had occurred, |
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| key operator programs. |
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| When the dual function board is | ||
| a normal output was not able to be executed. |
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| Please refer to the operation manual for |
| installed | |
| the solution method. |
| • | The dual function board memory is used |
The above notice page is printed when a print job |
| to temporarily hold print data when the | ||
| ROPM function is used. This memory is | |||
containing more data than can be held in the memory |
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| also used to temporarily store original | |||
of the dual function board memory is sent. If you |
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| image data during a copy job. The | |||
printed using the printer driver, remove the checkmark |
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| proportion of memory allocated to the | |||
from [ROPM] in the [Configuration] tab of the printer |
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| printer function can be changed in the key | |||
driver setup screen to disable the ROPM function. If |
| operator programs. (See the "Key | ||
you need to use the ROPM function, select a lower |
| operator's guide".) The memory can be | ||
resolution setting in the printer driver or increase the |
| increased by adding the optional memory | ||
amount of memory. |
| modules. For details, contact your SHARP | ||
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| dealer. |
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| When the dual function board is not | |
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| installed | |
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| • | A notice page such as "The incorrect |
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| driver is chosen, a normal output was not |
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| able to be executed....." will be printed if |
you attempt to print using the print driver for the dual function board. Install the standard print driver as explained in "1.
INSTALLING THE SOFTWARE (THAT ACCOMPANIES THE MACHINE)" in the "Software setup guide" and select the standard driver when printing.
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