Sharp AR-NB3 operation manual Problems during printing

TROUBLESHOOTING

Problems during printing

Problem	Cause and solution	Page
	The machine is set to off-line mode.	3, 17
	→ Press the [PRINT] key to select printer mode and then select
	"ONLINE" with the [ ] key.
	Your machine is not selected correctly in the application
	for the print job.	3, 17
	→ In the dialog box that appears after you select [Print] from the [File]
	menu in the application, make sure you have selected the machine
	as the printer.
	Copying or scanning is in progress, or a fax is being
The machine does	printed (when the fax option is installed).	–
	→ Wait until copying, scanning, or fax printing is finished.
not receive print
	Has the printer driver been installed correctly?
data.		Software setup
	→ Install the appropriate printer driver. For the procedure for installing
(The DATA indicator
	the printer driver, see the "Software setup guide", which	guide
does not blink.)
	accompanies the machine.
	The port setting is not correct.	Software setup
	→ Printing is not possible if the printer driver port setting is not correct.
		guide
	Set the port correctly.
	"CANCEL JOBS OF INVALID ACCOUNTS" is enabled.	5, 19
	→ Enter a correct account number in the printer driver before printing
	(consult your key operator).
	The printed page limit has been reached.	Key operator's guide
	→ Consult your key operator.
	(Depending on the machine status, the DATA indicator may blink.)
	There is no paper in the specified tray.	Operation manual (for
		general information
Printing does not	→ Load paper in the tray.
		and copier)
take place.
	"FORCED OUTPUT OF PRINT" is disabled.
(The DATA indicator is
blinking.)	→ Add paper to the bypass tray, press the [PRINT] key on the machine	4, 19
	to switch to printer mode, and then select "BYPASS-TRAY". Printing
	will resume.
Printing is slow.	Simultaneous use of two or more application software
	programs.	–
	→ Start printing after quitting all unused application software programs.
The printed image	The paper is loaded so that printing takes place on the	Operation manual (for
	back side of the paper.
is light and	→ Some types of paper have a front and a back side. If the paper is	general information
uneven.	loaded so that printing takes place on the back side, toner will not	and copier)
	adhere well to the paper and a good image will not be obtained.
	You are using paper that is outside the specified size and	Operation manual (for
	weight range.	general information
	→ Use paper within the specified range.	and copier)
	The paper is curled or damp.	Operation manual (for
	→ Replace the paper. During periods when the machine is not used for
The printed image		general information
	a long time, remove the paper from the tray and store it in a dark
		and copier)
is dirty.	place in a bag to prevent moisture absorption.
	You did not set sufficient margins in the paper settings of
	your application.	–
	→ The top and bottom of the paper may be dirty if the margins are set
	outside of the specified print quality area.
	→ Set the margins within the specified print quality area.

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