Sharp PN-A601, PNA601 operation manual Troubleshooting

Page 52

Troubleshooting

If you are experiencing any problem with your display, before calling for service, please review the following troubleshooting tips.

There is no picture or sound.

•Is the power cord disconnected? (See page 16.)

•Is the main power switch off? (See page 18.)

•Is the monitor in standby mode (the power LED illuminating in orange)?

•Make sure correct input mode is selected. (See page 19.)

•If any external equipment is connected, make sure the equipment is operating (playing back).

Remote control does not work.

•Are the batteries inserted with polarity (+,-) aligned? (See page 15.)

•Are the batteries exhausted?

•Point the remote control unit toward the remote control sensor.

•When the PN-ZR01 (optional) is connected, is REMOTE CONTROL SENSOR under CONTROL KIT SETTING on the SETUP menu set to INTERNAL? (See page 24.)

•Is the menu display hidden or is operation disabled? (See page 30.)

•Is the PN-ZR01 (optional) remote control sensor box disconnected?

Sound from left and right speakers is reversed. Sound is heard from only one side.

•Are audio cables connected properly? (See pages 12 to 13.)

•Make sure audio cables for external speakers are connected properly: left and right cables may be reversed or one of the two cables may not be connected. (See page

13.)

•Check the setting of BALANCE for AUDIO menu. (See page 23.)

There is a picture but no sound.

•Is the sound muted?

•Make sure the volume is not set to minimum.

•Are audio cables connected properly?

•Is the setting of AUDIO SELECT on the OPTION menu correct? (See page 25.)

Unstable video.

•The signal may be incompatible.

•Try the automatic screen adjustment when the PC D-sub input terminal or PC RGB input terminals are used.

The video from the PC/AV HDMI input terminal does not appear properly.

•Is the setting for HDMI of INPUT SELECT on the OPTION menu correct? (See page 25.)

•Is the HDMI cable HDMI standard compliant? The monitor will not work with cables that are not standard compliant.

•Is the input signal compatible with this monitor? (See pages 56 to 57.)

The video from the PC/AV DVI-D input terminal does not appear properly.

•Is the setting for DVI of INPUT SELECT on the OPTION menu correct? (See page 25.)

•Is the input signal compatible with this monitor? (See pages 56 to 57.)

•Turn off the power to the connected equipment and then turn the power on again.

•If the monitors are connected in a daisy chain, turn off the power to all the monitors connected in a daisy chain and then turn the power on again.

The video from PC D-SUB, PC RGB, AV COMPONENT, or AV VIDEO does not appear correctly.

•Is the setting for BNC or D-SUB of INPUT SELECT on the OPTION menu correct? (See page 25.)

•Is the input signal compatible with this monitor? (See pages 56 to 57.)

Control buttons do not work.

There is no picture.

•Load noises from outside may be interfering with normal operation. Turn off the power and turn it on after waiting at least 5 seconds, and then check the operation.

The input mode changes automatically.

•When the AUTO INPUT CHANGE is ON and no signal is present in a selected input mode, the AUTO INPUT

CHANGE automatically changes the selected mode to a mode where a video signal is present.

The input mode may change in the following cases:

-When a computer is in standby mode.

-When video play is stopped with a playback device.

Power LED flashes red.

“STATUS [xxxx]” appears in the corner of the screen.

•Hardware has a problem. Turn off the monitor and request repair from your SHARP dealer.

(When STATUS ALERT is set to OSD & LED. This varies depending on the setting.)

When “AUTO DIMMING” is displayed.

•When the internal temperature of the monitor rises excessively, the brightness of the backlight automatically decreases in order to prevent a further temperature rise. If

you attempt to use to adjust the brightness while the monitor is in this state, “AUTO DIMMING” is displayed and you cannot change the brightness.

• Remove the cause of the excessive temperature rise.

The monitor makes a cracking sound.

•You may occasionally hear a cracking sound from the monitor. This happens when the cabinet slightly expands and contracts according to change in temperature. This does not affect the monitor’s performance.

E52

Page 51 Page 53
Image 52
Page 51 Page 53
Contents PN-A601 For Customers in U.K GREEN-AND-YELLOWBlue BrownRefer Servicing to Qualified Service Personnel Important InformationInformation on Disposal for Users private households Information on Disposal for Business UsersEuropean Union Other Countries outside the EUDear Sharp Customer Safety Precautions Use only the power cord supplied with the monitor Fan in this product has a limited lifetimeMounting Precautions Do not place the monitor on a device which generates heatContents Supplied ComponentsNFront view Part NamesNRear view 11 E Connecting Peripheral Equipment Connection when the PN-ZB01 optional is attachedConnecting Peripheral Equipment 13 EExample connection Audio1 input terminals Audio2 input terminalsWhen attaching the remote control sensor box to this monitor Preparing the Remote Control Unit Installing the batteriesRemote control operation range 15 EConnecting the Power Cord Binding CablesRemoving the Handles 17 ETurning Power On/Off Turning on the main powerTurning power on/off Disabling power on/off operationsBasic Operation 19 EMute MenuBasic Operation NSwitching the screen size Wide Zoom NormalDot by Dot Cut off21 E Menu ItemsDisplaying the menu screen Menu item details Menu ItemsNSCREEN NPICTURE23 E NSETUPMenu Items NAUDIO Power on Delay Standby ModeLAN Setup Option DC OUT Setting25 E NOPTIONMenu Items NMULTI NPIP/PbyP27 E NDual screen displayMenu Items NEnlarge PIPMenu Items NZOOM2 Special Setting PowerNSCHEDULE DAY of the WeekAdjustments for PC screen display NAutomatic adjustmentNScreen display for adjustment 29 EALL Reset Adjustment LockAdjustment Lock Target Temperature AlertCommunication procedure Controlling the Monitor with a PC RS-232C31 E PC connectionWhen a command has been executed correctly When a command has not been executedWhen RS-232C/LAN Select is set to LAN If execution of the command is taking some timeNID numbers 33 EAdvanced operation Controlling the Monitor with a PC RS-232C NRepeater controlVOLM0020 ← OK 002 IDLK0000 ← Wait ← OK 002 ← VOLM0010 OK 001 ←Setting of the Gamma user data 35 ERS-232C command table Power control/Input mode selectionHow to read the command table Command Command field See Direction37 E Controlling the Monitor with a PC RS-232C Screen menuControlling the Monitor with a PC RS-232C Picture menu 39 E Setup menuControlling the Monitor with a PC RS-232C Audio menu Controlling the Monitor with a PC RS-232C Option menu AsapAssa InputImage Position Epos setting 41 EControlling the Monitor with a PC RS-232C Multi menu Landscape orientation Portrait orientationInitialization/Functional Restriction Setting Function menu Controlling the Monitor with a PC RS-232C PIP/PbyP menu43 E Commands for setting of the Gamma user dataControlling the Monitor with a PC RS-232C Others Controlling the Monitor with a PC LAN Settings to connect to a LANTo set on the monitor Default Gateway 0.0 45 ETo set from a PC Controlling the Monitor with a PC LANControlling with a PC Basic operation47 E Standby mode, Power on is the operation availableInformation about this monitor appears User Name / Password DNS ServerAccept IP Address IP Address 1 to49 E Attach the log file to a TEMPERATURE/HARDWARE error e-mail Recipient E-MAIL AddressesCondition Confirmation51 E Troubleshooting Troubleshooting 53 ENPN-A601 Product Specifications SpecificationsNPN-ZR01 optional Product Specifications NDimensional Drawings Specifications NPower managementNPOWER Limited See 55 ESpecifications NCompatible signal timing PC HdmiSpecifications NCompatible signal timing AV 57 ESpecifications NPC/AV DVI-D input terminal pins NPC D-sub input terminal pinsNPC/AV DVI-D output terminal pins NPC/AV Hdmi input terminal pins59 E PN-A601 Mu EN11J1

PN-A601, PNA601 specifications

The Sharp PNA601, also known as the PN-A601, is a remarkable touchscreen display that has garnered attention in various commercial and professional environments. Designed for versatility and reliability, this model serves as an ideal solution for digital signage, interactive presentations, or as part of a collaborative workspace.

One of the standout features of the Sharp PNA601 is its impressive 60-inch diagonal screen size, which is specifically designed to capture attention while delivering vivid imagery. The display employs advanced LCD technology to ensure sharp picture quality with accurate color reproduction. The Full HD resolution of 1920 x 1080 pixels guarantees that text and images are displayed with stunning clarity, making it suitable for presentations where detail is critical.

In addition to its visual capabilities, the Sharp PNA601 is equipped with a multi-touch functionality that supports multiple touch points. This feature enables several users to interact with the display simultaneously, fostering collaboration during meetings or group presentations. The touch response is smooth and intuitive, making navigation and interaction seamless, whether for professional use or educational purposes.

The device is built with a durable and robust design that allows it to perform consistently in demanding environments. Its anti-glare glass surface minimizes reflections, ensuring that images remain visible in various lighting conditions. This durability extends to the display's long operational life, making it a cost-effective investment for businesses.

Connectivity options on the Sharp PNA601 are abundant, with multiple HDMI, VGA, and USB ports available. This variety ensures that the display can be easily connected to a range of devices, from laptops to media players, enhancing its usability in different settings. Additionally, the display supports various media formats, allowing users to showcase dynamic content with ease.

In terms of installation, the Sharp PNA601 offers flexibility with options for wall mounting or free-standing setups. This adaptability makes it suitable for different environments, whether in retail locations, conference rooms, or educational institutions.

Moreover, the Sharp PNA601 is energy-efficient, adhering to modern standards for sustainable technology. Its low power consumption while maintaining high performance showcases the manufacturer’s commitment to eco-friendly practices.

In conclusion, the Sharp PNA601/PN-A601 is a sophisticated touchscreen display that combines cutting-edge technology with practical features, making it an exceptional choice for a variety of applications. Its stunning visual capabilities, robust design, and user-friendly interface provide an unparalleled experience for anyone looking to enhance their digital presentations or interactive signage.
Top Page Image Contents