SUPER MICRO Computer X7DCL-i, X7DCL-3 user manual Technical Support Procedures, Memory Errors

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X7DCL-3/X7DCL-i User's Manual

supplies ~3VDC. If it does not, replace it with a new one.

3.If the above steps do not fix the Setup Configuration problem, contact your vendor for repairs.

NOTE

If you are a system integrator, VAR or OEM, a POST diagnostics card is recommended. For I/O port 80h codes, refer to App. B.

Memory Errors

1.Make sure the DIMM modules are properly and fully installed. Check if DIMMs of different speeds or types have been installed. Also make sure that the BIOS setup is configured for the fastest speed of RAM used.

2.It is recommended to use the same RAM speed for all DIMMs in the system. Make sure you are using the correct type of Single-Rank, Registered ECC DDR2 667/533 SDRAM (recommended by the manufacturer.)

3.Check for bad DIMM modules or slots by swapping a single module between four slots and noting the results. Make sure all memory modules are fully seated in their slots. As an interleaved memory scheme is used, you must install two modules at a time, beginning with DIMM 1A, then DIMM 2A, and so on (see Section 2-3). Check the position of the 115V/230V switch on the power supply.

3-2 Technical Support Procedures

Before contacting Technical Support, please take the following steps. Also, note that as a motherboard manufacturer, Super Micro does not sell directly to end-us- ers, so it is best to first check with your distributor or reseller for troubleshooting services. They should know of any possible problem(s) with the specific system configuration that was sold to you.

1.Please go through the ‘Troubleshooting Procedures’ and 'Frequently Asked Question' (FAQ) sections in this chapter or see the FAQs on our web site (http:// www.supermicro.com/support/faqs/) before contacting Technical Support.

2.BIOS upgrades can be downloaded from our web site at http://www.supermicro. com/support/bios/.

3.If you still cannot resolve the problem, include the following information when contacting Super Micro for technical support:

Motherboard model and PCB revision number

BIOS release date/version (this can be seen on the initial display when your system first boots up)

3-2

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Contents Super Page About This Manual Manual OrganizationConventions Used in the Manual Table of Contents Table of Contents Introduction Running Setup TroubleshootingBios Advanced SetupChecklist OverviewEurope Contacting SupermicroHeadquarters Asia-PacificX7DCL-3/X7DCL-i Image X7DCL-3/X7DCL-i Motherboard Layout Not drawn to scaleQuick Reference X7DCL-3/X7DCL-i Jumper Description Default SettingLED Indicator Description JPA1 NoteChipset Motherboard FeaturesMemory Expansion SlotsOnboard I/O Acpi FeaturesDimensions OtherBlock Diagram of the Intel 5100 Chipset MCHChipset and Processor Features Overview 5100 Memory Controller Hub MCHNinth Generation I/O Controller Hub ICH9 Special Features PC Health MonitoringMain Switch Override Mechanism Acpi FeaturesSlow Blinking LED for Suspend-State Indicator External Modem Ring-OnPower Supply Super I/OPage Page Precautions Static-Sensitive DevicesUnpacking Processor and Heatsink Fan Installation Installing the LGA771 ProcessorLoading the Processor into the Socket Installing the Heatsink To Remove the HeatsinkInstalling DIMMs Dimm InstallationMounting the Motherboard in the Chassis Dimm 1A Dimm 1B Dimm 2A Dimm 2B Memory SupportDimm 1A Dimm 2A Dimm 1A Dimm 1B Dimm 1C Dimm 2A Dimm 2B Dimm 2CInstalling and Removing DIMMs To RemovePossible System Memory Allocation & Availability Control Panel Connectors/IO Ports Back Panel Connectors/IO PortsPower Button JF1 Header PinsPower LED Front Control PanelNMI Button Power LEDFront Control Panel Pin Definitions NMI PWR LEDNIC1/NIC2 LED Indicators HDD LED NIC1 LED NIC2 LEDPower Fail LED Overheat/Fan Fail LED OHOH/Fan Fail LED B. PWR Supply Fail Reset Button PWR Button Reset ButtonPower Button Reset Button Pin Definitions JF1Processor Power Connector Connecting CablesATX Power Connector Required ConnectionBack Panel USB 0/1 Pin Definitions Universal Serial Bus USBBackpanel USB 0/1 Front Panel USB 2/3 Front Panel USB 4/5 Front Panel USB Pin Definitions USB2/3/4/5Fan Chassis Intrusion Fan HeadersChassis Intrusion Fan Header Pin Definitions Fan1-6Keyboard/Mouse ATX PS/2 Keyboard and PS/2 Mouse PortsSerial Ports COM1 COM2WOR WOL Wake-On-RingWake-On-LAN Wake-On-Ring Pin DefinitionsGlan 1/2 Giga-bit Ethernet Ports Power LED/SpeakerSpeaker Connector GLAN1 GLAN2Alarm Reset Alarm ResetPWR Supply Failure/PWR Fault Detect PWR FaultVGA J7 SATAGPIO#0 J8 SATAGPIO#1 J9 SASGPIO#0 VGA ConnectorGpio Headers J10 SASGPIO#1PWR SMB Power SMB I2C ConnectorBP PWR SMB I2C Connector Backplane PWR SMBKeylock KeylockKeylock Pin Definitions Glan Port1 Enable B. Glan Port2 Enable Jumper SettingsGlan Enable/Disable Glan Enable Jumper SettingsWatch Dog Jumper Settings Watch Dog Enable/DisableClear Cmos Watch Dog Enable Cmos ClearI2C Bus to PCI/PCI-Exp. Slots VGA Enable/DisableVGA Enable/Disable Jumper Settings JPI2C1 C. JPI2C2SAS Enabled Software RAID Enable SAS Enable/DisableSoftware RAID Enable SAS Enable/Disable Jumper SettingsGlan LEDs Onboard LED IndicatorsOnboard Power LED LED3 LEDLED4 System Status LED Cpuvrm Overheating LED Indicators LED5/LED6System Status LED LED4 LED5 CPU1VRM OH LED LED6 CPU2VRM OH LEDSAS LED Indicator LED1 LED1 SAS LEDFloppy Connector Floppy Drive, Simlc Ipmi and Hard Disk Drive ConnectionsFloppy Disk Drive IDE Connector Simlc Ipmi SlotIDE Simlc No Power Troubleshooting ProceduresBefore Power On Losing the System’s Setup ConfigurationTechnical Support Procedures Memory ErrorsFrequently Asked Questions Returning Merchandise for Service Question Whats on the CD that came with my motherboard?Starting the Setup Utility System BiosHow To Change the Configuration Data IntroductionRunning Setup Main Bios SetupPress the Delete key to enter Setup Main Bios Setup Menu Main Setup FeaturesType LBA Mode ControlSATA Port 1 ~ Sata Port 6, Ext. Primary Master/Slave Multi-Sector TransfersNative Mode Operation Transfer ModeUltra DMA Mode Sata Controller ModeSata Ahci Enable System MemoryExtended Memory Advanced Setup Memory Cache Cache System Bios Area Power Button BehaviorPower Loss Control Cache Video Bios AreaCache Extended Memory Cache Base 0-512KCache Base 512K-640K Discrete Mtrr AllocationOnboard Storage Oprom Configure PCI ConfigurationOnboard GLAN-1/Onboard GLAN-2 Gigabit- LAN Oprom Configure Reset Configuration DataSerr Signal Condition Clock Spectrum FeatureCrystal Beach Configure Enable Advanced Chipset ControlPatrol Scrubbing Enable Multi-Media TimerDemand Scrubbing Route Port 80h Cycles toHardware Prefetcher Available when supported by the CPU C1 Enhanced Mode Available if supported by the CPUMachine Checking Available when supported by the CPU Core-Multi-Processing Available if supported by the CPUIntel Eist Support Available if supported by the CPU I/O Device ConfigurationCPU Cache Control KBC Clock InputSerial Port B Base I/O AddressInterrupt ModeMark DMI Events as Read Event LoggingECC Event Logging Clear All DMI Event LogsCPU Overheat Alarm CPU1 Temperature/CPU2 TemperatureHardware Monitor System Temperature Fan1-Fan6 Speeds Fan Speed Control ModesVoltage Monitoring Existing Event Log Number System Event LoggingClear System Event Logging Event Log ControlOS Boot Watch Dog System Event Log/System Event Log List ModeBios Post Watch Dog Timer for Loading OS MinutesIPMI LAN Configuration Realtime Sensor DataSet Supervisor Password Supervisor Password IsUser Password Is Set User PasswordBoot Password on BootBoot Priority Order/Excluded from Boot Orders Exit Appendix a Post Error Beep Codes Recoverable Post Error Beep CodesPage Appendix B Installing the Windows OS Page Installing other Drivers and the OS Driver/Tool Installation Display ScreenConfiguring Supero Doctor Supero Doctor III Interface Display Screen-II Remote Control