SUPER MICRO Computer X9DRG-HF, X9DRG-HTF System becomes unstable before or during OS installation

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X9DRG-HF/X9DRG-HTF Motherboard User’s Manual

4.System cooling: Check system cooling to make sure that all heatsink fans, and CPU/system fans, etc., work properly. Check Hardware Monitoring set- tings in the BIOS to make sure that the CPU and System temperatures are within the normal range. Also check the front panel Overheat LED, and make sure that the Overheat LED is not on.

5.Adequate power supply: Make sure that the power supply provides adequate power to the system. Make sure that all power connectors are connected. Please refer to our website for more information on minimum power require- ment.

6.Proper software support: Make sure that the correct drivers are used.

B. The system becomes unstable before or during OS installation

When the system becomes unstable before or during OS installation, check the following:

1.Source of installation: Make sure that the devices used for installation are working properly, including boot devices such as CD/DVD disc, CD/DVD- ROM.

2.Cable connection: Check to make sure that all cables are connected and working properly.

3.Using minimum configuration for troubleshooting: Remove all unnecessary components (starting with add-on cards first), and use minimum configuration

(with a CPU and a memory module installed) to identify the trouble areas. Refer to the steps listed in Section A above for proper troubleshooting proce- dures.

4.Identifying bad components by isolating them: If necessary, remove a compo- nent in question from the chassis, and test it in isolation to make sure that it works properly. Replace a bad component with a good one.

5.Check and change one component at a time instead of changing several items at the same time. This will help isolate and identify the problem.

6.To find out if a component is good, swap this component with a new one to see if the system will work properly. If so, then the old component is bad. You can also install the component in question in another system. If the new system works, the component is good and the old system has problems.

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Contents X9DRG-HF X9DRG-HTF Page Preface About This Motherboard Manual OrganizationConventions Used in the Manual Contacting Supermicro EuropeAsia-Pacific Table of Contents Vii Appendix a Bios Error Beep Codes Checklist OverviewMotherboard Image Motherboard Layout X9DRG-HF/X9DRG-HTF Quick Reference PCHX9DRG-HF/X9DRG-HTF Jumpers Description Default Setting X9DRG-HF/X9DRG-HTF ConnectorsConnectors Description X9DRG-HF/X9DRG-HTF LED Indicators Description State StatusMotherboard Features CPUSerial COM Port Sata ConnectionsIpmi Super I/ODimensions Fan ControlSystem Block Diagram PCI-E X8 G3Processor and Chipset Overview Environmental Temperature Control Special FeaturesRecovery from AC Power Loss PC Health MonitoringSlow Blinking LED for Suspend-State Indicator Acpi FeaturesPower Supply Super I/OOverview of the Nuvoton WPCM450 Controller Advanced Power ManagementIntel Intelligent Power Node Manager NM Management Engine MEOther Features Supported by the Wpcm BMC Controller WPCM450R DDR2 Memory InterfaceWPCM450R PCI System Interface Page Battery Handling Standardized Warning StatementsPage Product Disposal 製品の廃棄Page Processor and Heatsink Installation Installing the LGA2011 ProcessorSocket Socket Keys CPU Keys Gently close the load plate Lever LockInstalling a Passive CPU Heatsink Screw#1 Screw#2 MotherboardMounting Holes Removing the Heatsink Installing and Removing the Memory Modules Installing & Removing DIMMsRemoving Memory Modules Processors and their Corresponding Memory Modules Processor and Memory Module PopulationPopulating Udimm ECC/Non-ECC Memory Modules Intel E5-2600 Series Processor Udimm Memory Support Populating Lrdimm ECC Memory Modules Motherboard Installation Tools NeededLocation of Mounting Holes Installing the Motherboard Control Panel Connectors and I/O Ports Back Panel Connectors and I/O PortsBack Panel I/O Port Locations and Definitions Universal Serial Bus USB Video ConnectionEthernet Ports LAN Ports Pin DefinitionUnit Identifier Switch UID LED LE4JF1 Header Pins Front Control PanelPower LED Front Control Panel Pin DefinitionsNMI Button HDD LED/UID Switch NIC1/NIC2 LED IndicatorsPower Fail LED Overheat OH/Fan Fail/PWR Fail/UIDReset Button Power ButtonConnecting Cables Power ConnectorsFan Headers Chassis IntrusionTPM Header/Port Overheat LED/Fan FailPower SMB I2C Connectors SGPIO1/2/-S HeadersJumper Settings Glan Enable/DisableExplanation of Jumpers Watch Dog Enable/Disable Cmos ClearVGA Enable BMC EnableManagement Engine ME Recovery Manufacture Mode SelectOnboard LED Indicators Glan LEDsIpmi Dedicated LAN LEDs Onboard Power LED BMC Heartbeat LEDRear UID LED Serial ATA Connections Serial ATA PortsTroubleshooting Procedures Before Power OnNo Power System Boot Failure Losing the System’s Setup ConfigurationNo Video Memory Errors When the System Becomes UnstableSystem becomes unstable before or during OS installation Technical Support Procedures Battery Removal and Installation Battery RemovalProper Battery Disposal Battery Installation Frequently Asked Questions Returning Merchandise for Service Starting Bios Setup Utility IntroductionMain Setup How To Change the Configuration DataStarting the Setup Utility Build Date System Date/System TimeSupermicro X9DRG-HF Version Memory Information Total MemoryAdvanced Setup Configurations Boot FeaturesPower Configuration CPU ConfigurationSocket 1 CPU Information/Socket 2 CPU Information Clock Spread Spectrum CPU Speed64-bit Rtid Record Types IDsDCU Streamer Prefetcher Available when supported by the CPU MLC Streamer Prefetcher Available when supported by the CPUMLC Spatial Prefetch Available when supported by the CPU Active Processor CoresEist Available when Power Technology is set to Custom  CPU Power Management ConfigurationPower Technology Turbo Mode Available when Power Technology is set to CustomRecommended Short Duration Power Factory Long Duration Power LimitLong Duration Power Limit Energy/Performance BiasChipset Configuration North Bridge Integrated IO ConfigurationQPI Configuration Dram Rapl Mode Current Memory ModeMemory Mode Current Memory SpeedPatrol Scrub Channel InterleavingRank Interleaving Demand ScrubSouth Bridge Configuration SATA ConfigurationAhci Mode Sata ModeIDE Mode Aggressive Link Power ManagementSCU Storage Control Unit Configuration PCIe/PCI/PnP ConfigurationOnboard LAN Option ROM Select Maximum Read RequestAspm Support Load Onboard LAN1 Option ROM/Load Onboard LAN2 Option ROMSuper IO Configuration Serial Port 1 ConfigurationSOL Configuration Console Redirection Settings Serial Port Console RedirectionLegacy OS Redirection Resolution Recorder ModeResolution Stop BitsACPI Settings Out-of-Band Management PortData Bits, Parity, Stop Bits TPM Enable Status Intel TXT LT-SX Configuration ME SubsystemLink Speed NIC ConfigurationISCSI Initiator Name Wake on LANChange Smbios Event Log Settings Enabling/Disabling Options Smbios Event LogEvent Logs PCI Error Logging Support Runtime Error Logging SupportMemory Correctable Error Threshold Erasing Settings Erase Event LogIpmi System Event LogBMC Network Configuration Station MAC Address BootSubnet Mask Gateway IP AddressAdministrator Password Delete Boot OptionDelete Boot Option User PasswordDiscard Changes and Exit Save Changes and ResetSave & Exit Save Options Save ChangesRestore User Defaults Restore Optimized DefaultsSave as User Defaults Boot OverrideBios Error Beep Codes Bios Error Beep CodesX9 Ipmi Error Codes X9DRG-HF/X9DRG-HTF Motherboard User’s Manual Installing Software Programs Driver/Tool Installation Display ScreenConfiguring SuperDoctor SuperDoctor III Interface Display Screen-II Remote Control X9DRG-HF/X9DRG-HTF Motherboard User’s Manual