SUPER MICRO Computer X7DBU, X7DGU Frequently Asked Questions, Question How do I update my BIOS?

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Chapter 3: Troubleshooting

contacting Super Micro for technical support:

•Motherboard model and PCB revision number

•BIOS release date/version (this can be seen on the initial display when your system ﬁrst boots up)

•System conﬁguration

An example of a Technical Support form is on our web site at (http://www. supermicro.com/support/contact.cfm).

4.Distributors: For immediate assistance, please have your account number ready when placing a call to our technical support department. We can be reached by e-mail at support@supermicro.com or by fax at: (408) 503-8000, option 2.

3-3 Frequently Asked Questions

Question: What are the various types of memory that my motherboard can support?

Answer: The X7DBU/X7DGU has eight 240-pin DIMM slots that support DDR2 FBD ECC 667/533 SDRAM modules. It is strongly recommended that you do not mix memory modules of different speeds and sizes.

Question: How do I update my BIOS?

Answer: It is recommended that you do not upgrade your BIOS if you are not experiencing any problems with your system. Updated BIOS ﬁles are located on our web site at http://www.supermicro.com/support/bios/. Please check our BIOS warning message and the information on how to update your BIOS on our web site. Select your motherboard model and download the BIOS ﬁle to your computer. Also, check the current BIOS revision and make sure that it is newer than your BIOS before downloading. You can choose from the zip ﬁle and the .exe ﬁle. If you choose the zip BIOS ﬁle, please unzip the BIOS ﬁle onto a bootable device or a USB pen. Run the batch ﬁle using the format ﬂash.bat ﬁlename.rom from your bootable device or USB pen to ﬂash the BIOS. Then, your system will automatically reboot. If you choose the .exe ﬁle, please run the .exe ﬁle under Windows to create the BIOS ﬂash ﬂoppy disk. Insert the ﬂoppy disk into the system you wish to ﬂash the BIOS. Then, bootup the system to the ﬂoppy disk. The BIOS utility will automati- cally ﬂash the BIOS without any prompts. Please note that this process may take a few minutes to complete. Do not be concerned if the screen is paused for a few minutes.

(*Warning: Do not shut down or reset the system while updating BIOS to prevent possible system boot failure!)

3-3

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Contents Super Reproductive harm Manual Organization About This ManualConventions Used in the Manual Table of Contents Troubleshooting Appendices BiosOverview ChecklistAsia-Paciﬁc Contacting SupermicroHeadquarters EuropeX7DBU/X7DGU Image Not drawn to scale X7DBU/X7DGU Motherboard LayoutJumper Description Default SettingLE Indicators Description Quick Reference X7DBU/X7DGUExpansion Slots Motherboard FeaturesMemory ChipsetOther Acpi FeaturesDimensions Onboard I/OESB2 System Block Diagram for the X7DBUChipset Overview Xeon Quad-core/Dual-core Processor FeaturesXeon Quad-core/Dual-core Processor PC Health Monitoring Special FeaturesRecovery from AC Power Loss Environmental Temperature ControlSystem Resource Alert Acpi FeaturesSlow Blinking LED for Suspend-State Indicator Main Switch Override MechanismExternal Modem Ring-On Power SupplyWake-On-LAN WOL Super I/O Page Static-Sensitive Devices PrecautionsUnpacking Installation of the LGA771 Processor Processor and Heatsink InstallationPage To Un-install the Heatsink Installation of the HeatsinkCEK Heatsink Installation Mounting the Motherboard in the Chassis Memory performance Installing DIMMsDimm Installation Memory SupportPossible System Memory Allocation & Availability Installing and Removing DIMMsBack Panel Connectors/IO Ports Control Panel Connectors/IO PortsBack Panel Connectors FP Reset Butto JF1 Header PinsFront Control Panel NMI Button Pin Deﬁnitions JF1 Power LEDPower LED Pin Deﬁnitions JF1 Front Control Panel Pin Deﬁnitions NMI ButtonNIC1/NIC2 LED Indicators HDD LED/FP UID SwitchOH/Fan Fail/PWR Fail/FP UID Indica Tor Status Power Fail LEDOverheat OH/Fan Fail/PWR Fail/FP UID LED OH/Fan Fail/PWR Fail/FP UID LED Pin Deﬁnitions JF1Power Button Pin Deﬁnitions JF1 Reset ButtonPower Button Reset Button Pin Deﬁnitions JF1ATX Power 20-pin Connector Pin Deﬁnitions Connecting CablesATX Power Connector Processor Power ConnectorChassis Intrusion Universal Serial Bus USBKeylock Pin Deﬁnitions Fan HeadersKeylock Pin Fan Header Pin DeﬁnitionsSerial Port Pin Deﬁnitions ATX PS/2 Keyboard and PS/2 Mouse PortsSerial Ports PS/2 Keyboard Mouse Port Pin DeﬁnitionsWake-On-LAN Wake-On-RingWake-On-LAN Pin Deﬁnitions Speaker Connector Pin Deﬁnitions Power LED/SpeakerGlan 1/2 Giga-bit Ethernet Ports SMB Header Pin Deﬁnitions Overheat LED/Fan Fail JOH1Overheat LED Pin Deﬁnitions OH/Fan Fail LED Pin DeﬁnitionsVGA Connector Power SMB I2 C ConnectorSgpio Headers Unit Identiﬁcation SwitchesExplanation Jumpers Jumper SettingsGlan Enable/Disable Glan Enable Jumper SettingsWatch Dog Jumper Settings JWD Watch Dog Enable/DisableCmos Clear VGA Enable/Disable Jumper Settings JPG1 VGA Enable/DisableI2C Bus to PCI Slots 1/2 I2C Bus to PCI Slots Jumper SettingsGlan Activity Indicator Jumper Settings Onboard IndicatorsGlan LEDs Onboard PWR LED Indicator LE1 Onboard Power LED LE1Step Floppy ConnectorSimso Ipmi Slot Bale IDE ConnectorSXB1/SXB2 Slots Losing the System’s Setup Conﬁguration Troubleshooting ProceduresBefore Power On No PowerMemory Errors Technical Support ProceduresQuestion How do I update my BIOS? Frequently Asked QuestionsQuestion Whats on the CD that came with my motherboard? Returning Merchandise for ServiceIntroduction System BiosHow To Change the Conﬁguration Data Starting the Setup UtilityMain Bios Setup Running SetupPress the Delete key to enter Setup Main Setup Features Main Bios Setup MenuSata Controller Mode LBA Mode ControlTransfer Mode Ultra DMA ModeExtended Memory ICH RAID Code Base Available when Sata RAID is EnabledSata Ahci Available when Sata RAID is Disabled System MemoryAdvanced Setup Resume On Modem Ring Power Loss ControlMemory Cache Cache System Bios Area Cache Video Bios AreaPCI Conﬁguration Cache Base 512K-640KCache Extended Memory Discrete Mtrr AllocationPCI Fast Delayed Transaction Default Primary Video AdapterEmulated IRQ Solutions PCI Parity Error ForwardingSerr Signal Condition Enable MasterLatency Timer Large Disk Access ModeBranch 0/1 Rank Interleaving & Sparing Memory Branch ModeHigh Temperature Dram Operation Crystal Beach FeaturesMachine Checking Available when supported by the CPU Clock Spectrum FeatureFrequency Ratio Available when supported by the CPU Core-Multi-Processing Available when supported by the CPUDirect Cache Access Available when supported by the CPU C1 Enhanced Mode Available when supported by the CPUExecute Disable Bit Available when supported by the CPU Hardware Prefetcher Available when supported by the CPUSerial Port a Intel Eist Support Available when supported by the CPUI/O Device Conﬁguration KBC Clock InputEvent Log Capacity Floppy Disk ControllerDMI Event Logging Event Log ValidityConsole Type Console RedirectionCOM Port Address Baud RatePeci Agent 1/2 Temperatures/System Temperature Overheat AlarmHardware Monitor Voltage Monitoring System TemperatureFan1-Fan8 Speeds Fan Speed Control ModesClear System Event Logging Bios Post ErrorsBios Post Watch Dog System Event LoggingTime Out Option OS Boot Watch DogTimer for Loading OS Minutes System Event Log/System Event Log List ModeIPMI LAN Conﬁguration Realtime Sensor DataIP Address Source Default GatewayUpdate LAN Settings Vlan TaggingSecurity Boot Priority Order/Excluded from Boot Orders BootExit Page Recoverable Post Error Beep Codes Appendix a Post Error Beep CodesPage Appendix B Installing the Windows OS Page Driver/Tool Installation Display Screen Installing other Software Programs and DriversConﬁguring Supero Doctor Supero Doctor III Interface Display Screen-II Remote Control