Airlink X EV-DO manual Frequently Asked Questions and Technical Support, FAQ Topics, 128

APPENDIX H

Frequently Asked Questions and Technical Support

Many of these questions and solutions in the following sections come from AirLink Support.

Caution: Solutions should only be performed if you are experiencing the specific problem indicated and have the specific modem model number indicated. Some solutions are very specific to model numbers due to differing internal hardware.

FAQ Topics

Power, Antennas, and Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 What is RSSI? Why is the RSSI for my Raven X negative?

What is the Proper RF Coverage for my Raven X?

What Type of Antenna is Best for my Raven X?

What do I need to power my Raven X ?

Can I use a portable battery to power my Raven X ?

The Raven X’s IP Addresses and Local Networking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Why Can’t I reach my Raven X from the Internet? What is a Restricted or Private IP?

What is the difference between Private and Public mode?

How do I set up Private Mode? How do I connect to my Raven X to my router or to Linux?

I disabled the DHCP server in my Raven X and now I cannot connect to it, how can I change it back?

Security for the Raven X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Does EV-DO provide any security?

If I change the password in my Raven X and forget it later, can I still access the modem?

Activation (Registering on the Verizon Network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 I’m Having Problems getting my Raven X registered (activated or provisioned) with Verizon, what could be the problem?

I’m having problems using the Setup Wizard to activate my Raven X, can I activate it manually?

Prefered Roaming List (PRL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

What is a PRL?

I have activated my Raven X but now cannot connect to Verizon, what can be wrong? How can I update the PRL (Prefered Roaming List)?

Raven X EV-DO for Verizon - User Guide, version 2.34 128