Airlink X EV-DO AirLink Technical Support

Raven X EV-DO for Verizon - User Guide, version 2.34 139

AirLink Technical Support

If you encounter problems with operation of your Raven X, AirLink’s support staff can help.

AirLink Support Web Site

The AirLink web site is updated frequently with Setup Wizards, Utilities, How-To Guides, and

other documentation: http://www.airlink.com/support.

AirLink Documentation and Guides

•User Guides - These guides are specific to your modem type, cellular provider, and cellular

technology and contain comprehensive information about the operation of the modem and its

features.

•Quick Start guides - These guides are also specific to the modem type, cellular provider, and

cellular technology and are a step by step guide to activating the modem using the Setup Wiz-

ard or other steps as applicable.

•Utility Guides - These guides focus on the features of one of the AirLink modem utilities:

Wireless Ace, AceView, AceNet, Modem Doctor, etc.

•Application Notes and How-To Guides - These guides detail configuring the modem to work

with a specific feature set or how the modem can be set up to work with a specific 3rd party

(non-AirLink) device.

•Data Sheets and White Papers - These are technology based information documents.

Contacting Technical Support

For support assistance please email support@airlink.com or call 510-781-9760 Monday through

Friday 5 AM to 5 PM Pacific Time (8 AM to 8 PM Eastern Time). Support is not available week-

ends or holidays.

AirLink Technical Support

Contents

Main Raven X EV-DO for Verizon - User Guide, version 2.34 ii WARNING Important Notice Safety and Hazards Limitation of Liability Contents Introduction to Raven X EV-DO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 IP Manager and DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Data Communication and Host Modes . . . . . . . . . . . . . . . . . . . . . . . . .17 Modbus/BSAP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Modem Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Specifications for the Raven X EV-DO. . . . . . . . . . . . . . . . . . . . . . . . . . 45 Simple Network Management Protocol (SNMP) . . . . . . . . . . . . . . . . .94 PPPoE: Point to Point Protocol over Ethernet . . . . . . . . . . . . . . . . . .103 Windows Dial-up Networking (DUN) . . . . . . . . . . . . . . . . . . . . . . . . . 113 Warranty Terms and Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Frequently Asked Questions and Technical Support . . . . . . . . . . . . . 128 EV-DO Overview Introduction to Raven X EV-DO Internet Establishing an Internet Connection Steps of a connection: Introduction to Raven X EV-DO Dynamic vs. Static IP Addresses Using Your Raven X to Connect to the Internet Common Uses for the Raven X Quick Start Guide and Setup Wizard Automatic Activation Activating the Raven X Activating the Raven X using AT Commands AceView AceView Wireless Ace Utilities for the Raven X Wireless Ace Utilities for the Raven X AceNet Modem Doctor Page Fully Qualified Domain Name IP Manager and DNS Dynamic Names Configuring the Raven X for IP Manager and a Dynamic IP Domain Name Page IP Manager and DNS DNS: Using Names Instead of IP addresses Configuring DNS Page Page AT Mo de PassThru Mode TelnetMode PPP Mode Slip Mode UDP Pad UDP Auto Answer Reliable UDP UDP Multicast Mode TCP PAD Hybrid Modes Public and Private Mode Internal DHCP Server DHCP and Routing DHCP in the Raven X using Public Mode The AirLink Modem as a Gateway Keepalive Configuring Keepalive Page Modbus Overview Tel em et ry Remote Terminal Unit (RTU) Page Configuring the Raven X 1. Configuring the Raven X at the Polling Host for Modbus on UDP 2. 3. Dynamic IP Configuring the Remote Modems for Modbus with UDP 1. 2. Dynamic IPs 3. 4. Page Page Connecting the Antennas Hardware Installation Connecting Power Connecting the Raven X to a computer or other device Raven X Indicator Lights Page Page Built in Mounting Tabs for Raven X Front Installing a Raven with an RTU Page Page Page Using Wireless Ace Page AT Commands Using Telnet Terminal Emulation AT Commands Direct Serial Connection Using AT Commands with a Terminal Application AT Command Listing Page Page AT Commands: Information and Status Page Page Misc (Miscellaneous) Page Page Serial Page Page Page AT Commands: TCP TCP AT Commands: TCP UDP Page Page AT Commands: DNS DNS AT Commands: Dynamic IP Dynamic IP AT Commands: Dynamic IP AT Commands: PPP/Ethernet PPP/Ethernet AT Commands: PPP/Ethernet AT Commands: PassThru PassThru AT Commands: PassThru AT Commands: SMTP (including SMS) SMTP (including SMS) AT Commands: SMTP (including SMS) Messaging related AT Commands not Available through Wireless Ace *SMTPSEND=[email][body] Page AT Commands: Other *IPPINGADDR=[d.d.d.d][name] Page AT Commands: Friends Friends Page AT Commands: Logging Logging AT Commands: Logging Page Page Page Commands in other groups associtated with Telemetry Page AT Commands: CDMA/EV-DO CDMA/EV-DO AT Commands: CDMA/EV-DO CDMA and EV-DO related AT Commands not Available through Wireless Ace Page Protocol (SNMP) SNMP Overview Management Information Base (MIB) SNMP Traps Raven X SNMP Configuration Listening Port Security Level User Name and Password Trap Destination Community String SNMP MIB Definition for AirLink Raven X EV-DO for Verizon - User Guide, version 2.34 97 Raven X EV-DO for Verizon - User Guide, version 2.34 98 Raven X EV-DO for Verizon - User Guide, version 2.34 99 Raven X EV-DO for Verizon - User Guide, version 2.34 100 Raven X EV-DO for Verizon - User Guide, version 2.34 101 Raven X EV-DO for Verizon - User Guide, version 2.34 102 Ethernet PPPoE (PPP over Ethernet) Configuration Configuring your Raven X for PPPoE 1. 2. 3. Configuring a PPPoE Connection in Windows 4. 1. Page Page Page 2. Page Connecting to the Internet with PPPoE 1. 2. Configuring your router for PPPoE with the Raven X Installing the Modem Driver in Microsoft Windows 1. 2. Page 3. Dial-Up Networking (PPP) Configuration for Microsoft Windows 1. Page Page 2. Page Making a DUN Connection 1. 2. Windows 98 and Windows NT Establishing a DUN Connection with Windows Networking 1. 2. Warranty Terms Warranty Terms and Conditions Warranty Conditions Remedy WARRANTY DISCLAIMER LIMITATION OF LIABILITY Warranty Terms and Conditions General Conditions Technical Support FAQ Topic s Frequently Asked Questions and Technical Support Power, Antennas, and Signal Strength What is RSSI? Why is the RSSI for my Raven X negative? What is the Proper RF Coverage for my Raven X? What Type of Antenna is Best for my Raven X? Page Page Frequently Asked Questions and Technical Support I disabled the DHCP server in my Raven X and now I cannot connect to it, how can I change it back? Page 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 Page AirLink Technical Support