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Troubleshooting
For Macintosh and Linux assistance, refer to the Troubleshooting section in the User Guide on the Installation
Basic Troubleshooting Procedure
This procedure addresses a number of symptoms that you might experience with your print server:
1.Verify the physical cable connections between the print server, the printer, your router, and your power outlet.
2.Ensure that the power outlet to which the print server is connected is a live outlet.
3.Refer to the LED descriptions at the beginning of this guide and then check the LEDs on the print server to make sure you are receiving power and that there is not a print error.
If you still have trouble using the phone, follow the procedure below that best describes your symptom.
My Setup Wizard cannot detect the Wireless USB Print Server.
S o l u t i o n :
Restore the factory default settings of the print server and repeat the installation procedure. To restore the factory default settings:
1.Unplug the power adapter from the print server.
2.Press and hold the RESET button.
3.Plug the power adapter back in to the print server.
4.Release the RESET button.
At the end of the Setup Wizard, I receive a message that says “Network busy, or device not found”.
S o l u t i o n :
On the main menu of the U.S. Robotics Installation
My Wireless USB Print Server is not appearing in the Printer Port Setup screen.
S o l u t i o n :
Restore the factory default settings of the print server and repeat the installation procedure. To restore the factory default settings:
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