Owner’s Manual
About CompuServe
In addition to the BBS, Multi-Tech provides support through CompuServe’s Modem Vendor Forum (GO MODEMVEN) under GO MULTITECH. You can also download manuals, Help files, drivers, Microsoft Mail scripts, and product tips and descriptions from the forum’s Multi-Tech library. Refer to your CompuServe documentation for special operating procedures.
About the Internet
Multi-Tech is a commercial provider on the Internet. We retrieve email messages from the our customers on a periodic basis. If you refer to receive technical support via the Internet, contact Tech Support at the following address:
http://www.multitech.com/_forms/email_tech_support.htm
Multi-Tech’s web site is located at: http://www.multitech.com
An ftp site is located at: ftp://ftp.multitech.com
The ftp server mirrors the Multi-Tech BBS.
About the Multi-Tech Fax-Back Service
Multi-Tech’s fax-back system provides 24-hour access to sales, marketing, and technical literature. Dial (612) 717-5888, follow the voice prompts, and document number 10 for a catalog of available documents. For convenience, have your fax number handy:
_________________________________
From the catalog, you can order newsletters, white papers, press releases, etc. from the sales and marketing index (pages 1–4)or order basic modem operation and troubleshooting guides form the technical support and engineering index. To order, enter the FB Doc. number of the literature you want to receive.