LevelOne FPS-2112 Troubleshooting, Hardware & LAN Problems, If using 10/100BaseT, check the Hub

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Chapter 8

8

 

Troubleshooting

 

 

 

This chapter describes some problem situations, which may arise, and the solutions to them.

Overview

If you encounter printing difficulties, please refer to the appropriate section.

If, after following the advice in these documents, the LevelOne Printer Server still does not function properly, please contact your dealer for further advice.

Hardware & LAN Problems

Problem No. 1

 

All the LevelOne Printer Server's LEDs are off.

 

 

 

Solution No. 1

 

Check the power supply or power connection.

 

 

 

Problem No. 2

 

LevelOne Printer Server's status light continuously stays lit.

 

 

 

Solution No. 2

 

Reset the LevelOne Printer Server by unplugging the power supply and

 

 

plugging it back in.

 

 

 

Problem No. 3

 

The LevelOne Printer Server unit can not be found on the LAN, so

 

 

configuration is not possible.

 

 

 

Solution No. 3

 

If using 10/100BaseT, check the Hub:

 

 

• The link LED for the port to which the LevelOne Printer Server is

 

 

connected should be ON.

 

 

• If it is Off, there is a problem in the network cable.

 

 

If using TCP/IP:

 

 

• Ensure that there are no routers between the LevelOne Printer

 

 

Server and the PC used for configuration.

 

 

• Ensure that the PC used for configuration has the TCP/IP network

 

 

protocol installed. Test its network connection by seeing if you can

 

 

locate other LAN devices from the PC. (e.g. Use Network

 

 

Neighborhood and try to browse the network.)

 

 

 

Problem No. 4

 

I am using DHCP, and getting an IP Address conflict involving the

 

 

LevelOne Printer Server.

 

 

 

Solution No. 4

 

If the LevelOne Printer Server is left on, but the DHCP server is turned

 

 

off, then the LevelOne Printer Server will retain its IP Address without

 

 

the DHCP Server being aware of it. Simply reset the LevelOne Printer

 

 

Server so it will obtain a new IP Address.

 

 

This problem would also arise if you assigned static IP Address, which

 

 

is within the range used by the DHCP server. If so, use another address

 

 

which is NOT within the range used by the DHCP server.

 

 

 

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Contents Level One Print Servers Table of Contents Appendix B Windows Server Configuration Appendix a SpecificationsAppendix C Unix Systems Appendix D NetWareIntroduction FeaturesPackage Contents Safety InstructionsPower Green Status Orange Description LED IndicatorsModels FPS-3001TXU 100BaseT Direct AttachFPS-3002USB Power Green Status Red DescriptionFPS-2112 Status DescriptionGreen Red Diagnostic Push Buttonfor FPS-3001TXU and FPS-3002USB To restore the factory default settingsTo generate a Diagnostic print out Procedure LAN InstallationUsing the Windows Wizard ConfigurationProcedure OverviewLevelOne Printer Server Screen If the desired LevelOne Printer Server is not listedClient PC Configuration Printing MethodsWhich printing method should I use? Checking your Network Protocols Windows Network ConfigurationWindows Peer-to-peer Printing Windows 2000/XP SetupChoose Standard TCP/IP Port, then click New Port Ensure the LPR Byte Counting Enabled setting is Enabled PTP Printer Port Setup Windows 9x/ME SetupIf your LevelOne Printer Server is not listed Print Port Setup Peer-to-peer PrintingManagement Configure Printer PortPort Advanced Port OptionsBanner Retry IntervalNetwork Neighborhood Windows SMB PrintingPrinting from MS-DOS Programs Capture Settings Windows 98/MELogin as Administrator Open the command prompt window Capture Settings Windows 2000/XPWindows with Server-based Print Queues When prompted for Network Path or Queue NameAdvanced Setup and Management AppleTalk SetupMacintosh AppleTalk Software RequirementsMacintosh OS LPR printing SetupInstallation BiAdmin Management UtilityRequirements OperationDevice List Icons Device StatusPrinter Status Upgrade ConfigurationWizard RefreshDiagnostics menu ConfigurationMenus Main MenuSystem Screen System TabTCP/IP Screen TCP/IP TabAppleTalk Screen AppleTalk TabNetBEUI Screen NetBEUI TabInternet Printing Screen Internet Printing TabPort Tab Physical PortLogical Port NetWare Tab Preparation Web-Based ManagementConnecting to the LevelOne Printer Server Configuration ScreensAppleTalk NetBEUI Abort Job if ErrorDomain Name Response TimeConnection General NetWareManagement Stations Snmp Simple Network Management ProtocolOther Screens Configure ServerServer Status Printer PortsInternet Printing Logical PrintersSpecial Features IPP Server ConfigurationInternet Printing Protocol IPP Installing from the CD-ROM IPP Client Setup Windows 98/MEInstalling using IPPCLIENT.EXE IPP Client ConfigurationSelect Printer for IPP Port Changing the IPP Port SettingsPort 2 if exists IPP Client Setup Windows 2000/XPUsing IPP Printers System Requirements Internet Mail PrintingMail Server Internet LevelOne Printer ServerInternet Mail Printing Configuration User Software Installation User Software Port Name Remote PrinterChecking the Printer Driver Using the new PortInterNet Printing Progress Printing through the InternetHardware & LAN Problems TroubleshootingProblem No All the LevelOne Printer Servers LEDs are off If using 10/100BaseT, check the HubProblem No My document didnt print to the right printer Problem No Why do I get an incorrect printout?Problem No My file doesnt print with the correct fonts Problem No My EPS file doesnt print with the correct fontsLevel One Printer Servers Windows Printing To remove an existing printer port installationLevel One Printer Servers Problem No Then select File Properties Details Problem No My old printer cannot print or prints garbageLevelOne Printer Server device is not recognized Unix TroubleshootingEnvironmental Specifications SpecificationsFCC Statement CE StandardsACK Parallel Port Pin AssignmentsFPS-3002USB FPS-3002USBFPS-2112 FPS-2112Feature Table Specifications3001TXU 3002USB Windows NT4.0 Server Windows Server ConfigurationAdding TCP/IP Printing Support Adding a TCP/IP Remote PrinterWindows 2000 Message Windows 2000/2003 ServerLevelOne Printer Server IP Address Configuration Other LevelOne Printer Server ConfigurationUnix Systems LPD Printing LPD on IBM AIXField Entry Action Sample Command ProcedureLPD on System Adding Remote PrintersField Data LPD on LinuxLPD on BSD Printing using LPD NetWare NetWareCreating an Ndps Manager Object At the Identification page, click the Printer Agent List Creating an Ndps Printer AgentConfigure Port Handler Operation Mode NetWare 3Frame Type NetWare Remote Printer Mode NetWare Print Server ModeDevice Name Print ServerPreparation Using BiAdmin with ClientButtons Print Server Mode BinderyNetWare Configuration Button Bindery Quickset Button BinderyIf you have multiple File Servers File Server If you have a single File ServerPrinter OperatorSelect Printer Port Bindery Printer ButtonAssign Queues Bindery Assigning Printer Queues RequiredTo assign operators to Queues Optional To Assign Users to Queues RequiredNetWare Password Bindery PS Mode PasswordName Print Server Mode NDSQuickset Button NDS NetWare Configuration Button NDSSelect Printer Port NDS To assign operators to the Print Queue Optional Assign Users to Queue NDS PS modeNetWare Password NDS PS Mode Password NDS
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