Lantronix 900-588 manual Troubleshooting, Caps Lock is not on

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12: Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem/Message

 

 

Reason

 

 

Solution

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The device server may not be

 

 

Make sure that the Link LED is

 

 

 

 

 

 

plugged into the network

 

 

lit. If the Link LED is not lit, then

 

 

 

 

 

 

properly.

 

 

the device server is not properly

 

 

 

 

 

 

 

 

 

plugged into the network.

 

 

 

When you try to assign an IP

 

 

The cause is most likely one of

 

 

Double-check the parameters

 

 

 

with DeviceInstaller, you get the

 

 

the following:

 

 

that you specified.

 

 

 

following :

 

 

 

 

 

Note: You cannot assign an IP

 

 

 

 

 

 

The hardware address you

 

 

address to a device server

 

 

 

"No response from device!

 

 

specified is incorrect.

 

 

through a router.

 

 

 

Verify the IP, Hardware

 

 

 

 

 

 

 

 

 

 

Address and Network Class.

 

 

The IP address you are trying to

 

 

 

 

 

 

 

Please try again."

 

 

assign is not a valid IP for your

 

 

 

 

 

 

 

 

 

 

logical subnet.

 

 

 

 

 

 

 

 

 

 

You did not choose the correct

 

 

 

 

 

 

 

 

 

 

subnet mask.

 

 

 

 

 

 

 

The device server is not

 

 

The most likely reason is the

 

 

The serial settings for the serial

 

 

 

communicating with the serial

 

 

wrong serial settings were

 

 

device and the device server

 

 

 

device to which it is attached.

 

 

chosen.

 

 

must match. The default serial

 

 

 

 

 

 

 

 

 

settings for the device server

 

 

 

 

 

 

 

 

 

are RS-232, 9600 baud, 8

 

 

 

 

 

 

 

 

 

character bits, no parity, 1 stop

 

 

 

 

 

 

 

 

 

bit, no flow control.

 

 

 

When you try to enter the setup

 

 

The issue is most likely

 

 

Double-check everything in the

 

 

 

mode on the device server

 

 

something covered in the

 

 

problem above. Confirm that

 

 

 

using the serial port, you get no

 

 

previous problem, or possibly,

 

 

Caps Lock is not on.

 

 

 

response.

 

 

you have Caps Lock on.

 

 

 

 

 

 

 

You can ping the device server,

 

 

There may be an IP address

 

 

Turn the device server off and

 

 

 

but not Telnet to the device

 

 

conflict on your network

 

 

then issue the following

 

 

 

server on port 9999.

 

 

 

 

 

commands at the DOS prompt

 

 

 

 

 

 

You are not Telneting to port

 

 

of your computer:

 

 

 

 

 

9999.

 

 

ARP -D X.X.X.X (X.X.X.X is the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The Telnet configuration port

 

 

IP of the device server).

 

 

 

 

 

 

(9999) is disabled within the

 

 

PING X.X.X.X (X.X.X.X is the IP

 

 

 

 

 

 

device server security settings.

 

 

 

 

 

 

 

 

 

 

 

of the device server).

 

 

 

 

 

 

 

 

 

If you get a response, then

 

 

 

 

 

 

 

 

 

there is a duplicate IP address

 

 

 

 

 

 

 

 

 

on the network. If you do not

 

 

 

 

 

 

 

 

 

get a response, use the serial

 

 

 

 

 

 

 

 

 

port to verify that Telnet is not

 

 

 

 

 

 

 

 

 

disabled.

 

 

 

 

 

 

 

 

 

 

 

 

Micro125 User Guide

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Contents User Guide Technical Support Sales Offices Lantronix Corporate HeadquartersTechnology Drive Irvine, CA 92618, USA Toll Free Phone Fax Date Rev Firmware CommentsTable of Contents Configuration via Telnet or Serial Port Setup Mode Setup Mode Advanced Settings Problems and Error Messages Technical SupportList of Figures List of TablesChapter Summary Using This GuidePurpose and Audience Remaining chapters in this guide includeDocument Description DeviceInstaller Online HelpAdditional Documentation Micro125 Integration GuideCapabilities IntroductionApplications Addresses and Port Numbers Configuration MethodsProtocol Support Hardware AddressIP Address Port NumbersRequired Information Physically Connecting the UnitGetting Started 10/100 EthernetGetting Started To install DeviceInstaller Using DeviceInstallerInstalling DeviceInstaller Assigning an IP AddressDeviceInstaller provides a view of the units configuration Accessing the Micro125 Using DeviceInstallerViewing the Current Configuration To view the units current settingsType CommentsDevice Family Hardware AddressSetup Supports 230K Baud UpgradeableConfigurable Pins FirmwareConfiguration Using Web Manager Accessing Web-Manager Using DeviceInstallerWeb-Manager Login Window Lantronix Web-ManagerAutomatic IP Address Configuration Network ConfigurationNetwork Mode Select Obtain IP address automaticallyEnter the following as necessary Static IP Address ConfigurationSelect Use the following IP configuration To assign an IP address manuallyTo specify how data will be transmitted Ethernet ConfigurationEthernet Settings Description Auto NegotiateTo configure the Micro125’s device server settings Server ConfigurationServer Configuration Description Settings Advanced Settings Description Host List ConfigurationTo configure the Micro125’s host list On the main menu, click HostlistRetry Settings Description Channel 1 and Channel 2 ConfigurationRetry Settings Host InformationChannel Setting Description Serial SettingsTo configure the channel’s serial settings Port Settings DescriptionPack Control Settings Description With Active Connect Flush Input Buffer Settings DescriptionFlush Output Buffer Description Settings With Passive ConnectConnection Settings TCP To configure a channel’s TCP settingsActive Connection Mode Description Settings Connect Protocol Setting DescriptionPassive Connection Mode Description Settings Available fields, enter or modify the following informationCommon Option Settings Description Endpoint Configuration Description SettingsDisconnect Mode Settings Description Inactivity Timeout Connection Settings UDPTo configure a channel’s UDP settings Check EOT Ctrl-DDatagram Mode Description Settings Apply SettingsConnection Protocol Description Apply Defaults Applying SettingsAccessing Setup Mode Configuration via Telnet or Serial Port Setup ModeTelnet Connection To establish a Telnet connection Serial Port ConnectionClick OK. The following information displays Exiting Setup Mode To exit setup mode, utilize one of the following two optionsThis chapter explains how to configure the network settings Setup Mode Server ConfigurationServer Configuration Option IP AddressSet DNS Server IP Address Set Gateway IP AddressNetmask Number of Bits for Host Part Standard IP Network NetmasksChange Telnet/Web-Manager Password Dhcp NameChannels Setup Mode Channel ConfigurationBaudrate Mode Option Interface ModeFollowing table displays available I/F Mode options Common I/F Mode Setting Binary HexPort Number FlowUse the following table to select flow control options Connect Mode Options Connect ModeEnter Connect Mode options in hexadecimal notation Connect Mode OptionResponse Active StartupC28.10/12 Manual Connection Address ExampleC121.2.4.5/1 C0.0.0.0/0To enable the hostlist Hostlist OptionDatagram Type Modem ModeModem Mode Description Datagram Type DescriptionMessage Meaning Modem Mode MessagesFull Verbose Command was executed without error Network connection has been establishedSend the Escape Sequence +++ in Modem Mode Modem Mode Function CommandRemote IP Address Show IP addr after RingAuto Increment Source Port Remote Port11. Disconnect Mode Options Disconnect Mode OptionPack Control Flush Mode Buffer FlushingOption Trailing Characters DisConnTime Inactivity TimeoutPacking Interval Send CharactersSend Characters Channel Port PasswordTelnet Terminal Type Default settings are listed below Setup Mode Advanced SettingsExpert Settings Option Device Details Settings DescriptionTCP Re-transmission Timeout ARP Cache Timeout in SecondsDisable Monitor Mode at Bootup Enable Alternate MACDisable Telnet Setup Security Settings OptionDisable Snmp Select 6 to configure security settingsDisable Web Server Disable Tftp Firmware UpgradeDisable Port 77FE Hex Disable Web SetupEnable Enhanced Password To configure AES encryption on the Micro125Expert Settings Defaults Default Settings OptionChannel 1 and Channel 2 Configuration Defaults Channel Setting Default ConfigurationSecurity Settings Defaults Security Setting Default ConfigurationObtaining Firmware Reloading Firmware Firmware UpgradesUsing Tftp Graphical User Interface To download new firmware from a computerUsing Tftp Command Line Interface Firmware UpgradesTo recover firmware Entering Monitor Mode Using the Network Port Monitor ModeEntering Monitor Mode Using the Serial Port Monitor Mode CommandsG0, G1, ....,Ge, Gf Monitor Mode CommandsCommand Command Name Function S0, S1,...,Se, SfResponse Meaning Problems and Error Messages TroubleshootingProblem/Message Reason Solution Troubleshooting Caps Lock is not onCorrectly to make a good socket Phone 800 422-7044 US Only 949 Technical SupportTechnical Support US Technical Support Europe, Middle East, and AfricaConversion Table Binary to Hexadecimal ConversionsConverting Binary to Hexadecimal Decimal Binary HexScientific Calculator