LaCie 2 user manual Troubleshooting, LaCie Technical Support Contacts

Page 2

LaCie Network Space 2 • DESIGN BY NEIL POULTON	Table of Contents
User Manual	page 2

4.10. Dashboard: Eco Management	44
4.10.1. Wake on LAN	45
4.11. Dashboard: Support	46
4.11.1. Email Notification Events	47
4.12. Dashboard: Download	48
4.12.1. Download Page Settings	48
4.13. Dashboard: Copy	49
4.13.1. Creating a Backup Job	49
4.13.2. Auto Import of the USB Device	49
4.14. Dashboard: Front USB Port	50
4.14.1. Connecting an External Hard Disk	51
4.15. Update Product Software	52
4.15.1. Method 1: Auto-Update	52
4.15.2. Method 2: Update with LaCie Network Assistant Software	53
4.16. Reset to Factory	54

5. Troubleshooting			55
5.1.	Software Updates		55
5.2.	System Log		55
5.3.	Manual Updates		55
5.4. Troubleshooting the Network Connection			56
5.5. Troubleshooting the USB Connection			58
	5.5.1.	Mac Users	58
	5.5.2.	Windows Users	60
5.6. Troubleshooting the Multimedia Server			62
	5.6.1.	Windows Media Player	62
	5.6.2.	iTunes	62
	5.6.3.	Xbox/PS3	62

6.	Contacting Customer Support	63
	6.1. LaCie Technical Support Contacts	64
7.	Warranty Information	65

Image 2

Contents Table of Contents Troubleshooting LaCie Technical Support ContactsTrademarks CopyrightsLicences and free software ChangesUse only the power supply shipped with the device Health and Safety PrecautionsGeneral Use Precautions Click a topic IntroductionQuick Links Minimum System Requirements Box Content Rear View Views of the DriveFront View LED Behavior Indication Power Button FunctionsLED Behavior RessConnecting to a Network Connect the Power Supply Now move on to , .2. Connect the Ethernet CableGigabit Ethernet Cables And Connectors Connect the Ethernet CableFollow the Wizard to complete installation Connect using LaCie Network AssistantInstall LaCie Network Assistant On nextMac Users Connect to the LaCie Network SpaceWindows Users Completing the Setup Wizard General SettingsAssign a Static IP Address Accessing and Transferring Files Activated Share Created Accessibility ConnectionAbout Shares On the next Accessing Shares Using LaCie Network AssistantTo access shared folders Launch LaCie Network AssistantAccessing & Transferring Files Switching User Network Fig Map Shares Using LaCie Network AssistantPassword On the network FigMap Shares Using the Operating System Windows XP, Vista, and Windows 7 UsersAccessing Shares Using File Browser Dashboard About the File BrowserAccessing USBShare via USB Turn On the Drive Connecting the USB cableTurn On the Drive Connecting the USB cable Hi-Speed USB 2.0 Cables And ConnectorsWindows Vista & Windows 7 Users Disconnecting the USB ConnectionWindows XP Users Remote Access Accessing Shares via FTP Instructions on finding your Network Space 2’s IP addressMultimedia Server Bile phone, etcMultimedia Server iTunes Enable Multimedia server on the Network Space 2 DashboardITunes, make sure Library sharing is enabled in Preferences Multimedia Server Windows Media Player Administering Your LaCie Network Space Use a Browser Dashboard AccessingUse LaCie Network Assistant Dashboard Logging Out Dashboard WelcomeDashboard Navigation Dashboard Restart/ShutdownDashboard General Settings Date mm/dd/yy Change the dateDashboard Users Adding a New UserDeleting a User Editing a UserStandard Settings Dashboard NetworkAdvanced Settings Dashboard Drive Information Formatting Your Network SpaceModifying USBShare Capacity Dashboard Eco Management Subsequent use Wake on LANFirst time you use Wake on LAN Paste the MAC address into the field and click Wake UpDashboard Support Email Notification Events Event Description Recipient IdentifierDownload Page Settings Dashboard DownloadAuto Import of the USB Device Creating a Backup JobDashboard Copy Dashboard Front USB Port To eject an external hard disk Connecting an External Hard DiskTo connect an external hard disk Write for all usersUpdate Product Software Method 1 Auto-UpdateMethod 2 Update with LaCie Network Assistant Software Recommendations for Updating Using LaCie Network AssistantReset to Factory Manual Updates TroubleshootingSoftware Updates System LogTroubleshooting the Network Connection Problem Question SolutionEnter my login and password Ethernet for users to access the driveCan not access my account Is your password correct? Receive an error mesTroubleshooting the USB Connection Mac UsersEd via Hi-Speed USB Ticeably faster when connect USB port on your computer?Than 4 GB to the drive Will operate at the slower USB transfer ratesWindows Users Than 4 GB to the drive USB port on your computer? ITunes Troubleshooting the Multimedia ServerWindows Media Player Xbox/PS3Information Location Contacting Customer SupportBefore You Contact Technical Support LaCie Technical Support Contacts Warranty Information

Related manuals

Manual 4 pages 9.72 Kb