LaCie 2 Than 4 GB to the drive, Ticeably faster when connect USB port on your computer?

LaCie Network Space 2 • DESIGN BY NEIL POULTON	Troubleshooting
User Manual	page 59

Problem	Question	Solution
I cannot copy a file larger	Are you connected to the computer via	When you connect the Network Space 2 to a computer via USB,
than 4 GB to the drive.	USB?	the USB share of the drive that mounts on the computer is for-
		matted in MS-DOS (FAT32). This format limits file sizes to 4 GB.
		To transfer >4GB files to the Network Space 2, disconnect the
		USB cable and connect the Ethernet cable. See sections 3.4.3.
		Disconnecting the USB Connection then 2. Connecting to a Net-
		work. Alternatively, you can reformat the USBShare to HFS+,
		which permit larger file sizes (see section 4.9. Dashboard: Drive
		Information).
The drive is not running no-	Is the drive connected to a standard	If your drive is connected to a standard USB port, this is normal.
ticeably faster when connect-	USB port on your computer?	A Hi-Speed USB 2.0 device can only operate at Hi-Speed USB
ed via Hi-Speed USB 2.0.		2.0 performance levels when it is connected directly to a Hi-
		Speed USB 2.0 port. Otherwise, the Hi-Speed USB 2.0 device
		will operate at the slower USB transfer rates.
	Does your computer or operating sys-	See section 1.1. Minimum System Requirements for more infor-
	tem support Hi-Speed USB 2.0?	mation.
The capacity of the disk is not	When you connect the drive to your computer via USB, only a portion of the total capacity is available. Up to
the total one written on the	500GB can be allocated for the USB connection (for the Share named USBShare) and the remaining capac-
packaging.	ity is dedicated for the Ethernet connection. This can be modified; see 4.9. Dashboard: Drive Information.
The drive is making clicking	Is the sound “soft clicking” or “hard clicking”?
noises.	Soft clicking can be the normal sound of the drive working. If the drive is functional, this is normal. Drives do
	not typically give an indication of any problems prior to failure, so it does not mean it is about to fail if the
	drive is making a clicking sound and still functioning. If the drive is non-functional, there are two possible
	causes:

✦✦ The drive could be corrupted. Reformatting the drive can solve this issue.

✦✦ The drive could have a failure in the external power supply or power cable. Try using a different one, if possible.

Hard clicking is a very noticeable sound, and is akin to hearing metal-on-metal impacts. This behavior is usually indicative of a physical failure. If nothing traumatic happened to the drive prior to this starting, con- sider it to be soft clicking, and troubleshoot the problem as suggested above.