LaCie 2 user manual Windows Users

Page 60

LaCie Network Space 2 • DESIGN BY NEIL POULTON

Troubleshooting

User Manual

page 60

 

 

5.5.2.Windows Users

Problem

Question

Solution

The USB drive/key or USB

Is the Network Space 2 connected to

Devices connected to the USB expansion port (hard drive or

printer connected to the USB

your computer via USB?

printer) are automatically unmounted when you connect the

expansion port is not recog-

 

Network Space 2 to a computer via USB. To make the external

nized.

 

hard drive or printer accessible, disconnect the Network Space

 

 

2 from your computer and connect it to the network using the

 

 

Ethernet cable.

The Network Space 2 is not

Does your computer’s operating system

Check your computer’s documentation and see section 6. Re-

recognized by the computer.

support the file system?

formatting the Network Space 2.

 

Is there an icon for the drive in My Com-

Go into My Computer and look for an icon and drive letter as-

 

puter?

signed to the LaCie drive. If the drive does not appear, follow the

 

 

rest of the Troubleshooting tips to isolate the problem. Go into

 

 

My Computer and look for an icon and drive letter assigned to

 

 

the LaCie drive. If the drive does not appear, follow the rest of

 

 

the Troubleshooting tips to isolate the problem.

 

Does your computer’s configuration

See section 1.1. Minimum System Requirements for more infor-

 

meet the minimum system requirements

mation. Also, try changing the computer you are using. Com-

 

for use with this drive?

puter problems can manifest themselves in many ways. Even if

 

 

the computer appears to be working properly, this is a worth-

 

 

while test.

 

Is the drive’s power supply connected?

Make sure that the power supply is properly connected (see sec-

 

 

tion 3.4.1. STEP 1: Turn On the Drive) and that the outlet the

 

 

power supply is connected to is working.

 

Did you follow the correct installation

Review the installation steps in section 3.4. Accessing USBShare

 

steps for the USB connection

via USB.

 

Are both ends of the USB cables firmly

Check both ends of the USB cable to make sure they are fully

 

attached?

seated in their respective ports. Try disconnecting the cables,

 

 

waiting 10 seconds, and then reconnecting them. If the drive is

 

 

still not recognized, restart your computer and try again.

 

Is there a conflict with other device driv-

Contact LaCie Technical Support for help.

 

ers or extensions?

 

I cannot copy a file larger

Are you connected to the computer via

When you connect the Network Space 2 to a computer via USB,

than 4 GB to the drive.

USB?

the USB share of the drive that mounts on the computer is for-

 

 

matted in MS-DOS (FAT32). This format limits file sizes to 4 GB.

 

 

To transfer >4GB files to the Network Space 2, disconnect the

 

 

USB cable and connect the Ethernet cable. See sections 3.4.3.

 

 

Disconnecting the USB Connection and 2.2. STEP 2: Connect

 

 

the Ethernet Cable. Alternatively, you can reformat the USB

 

 

Share to NTFS, which permits larger file sizes (see section 4.9.

 

 

Dashboard: Drive Information).

continued on the next page >>

Page 59 Page 61
Image 60
Page 59 Page 61
Contents Table of Contents Troubleshooting LaCie Technical Support ContactsCopyrights Licences and free softwareTrademarks ChangesHealth and Safety Precautions General Use PrecautionsUse only the power supply shipped with the device Introduction Quick LinksClick a topic Minimum System Requirements Box Content Views of the Drive Front ViewRear View Power Button Functions LED BehaviorLED Behavior Indication RessConnecting to a Network Connect the Power Supply Now move on to , .2. Connect the Ethernet CableGigabit Ethernet Cables And Connectors Connect the Ethernet CableConnect using LaCie Network Assistant Install LaCie Network AssistantFollow the Wizard to complete installation On nextConnect to the LaCie Network Space Windows UsersMac Users Completing the Setup Wizard General SettingsAssign a Static IP Address Accessing and Transferring Files Share Created Accessibility Connection About SharesActivated Accessing Shares Using LaCie Network Assistant To access shared foldersOn the next Launch LaCie Network AssistantAccessing & Transferring Files Switching User Map Shares Using LaCie Network Assistant PasswordNetwork Fig On the network FigMap Shares Using the Operating System Windows XP, Vista, and Windows 7 UsersAccessing Shares Using File Browser Dashboard About the File BrowserAccessing USBShare via USB Turn On the Drive Connecting the USB cableTurn On the Drive Connecting the USB cable Hi-Speed USB 2.0 Cables And ConnectorsDisconnecting the USB Connection Windows XP UsersWindows Vista & Windows 7 Users Remote Access Accessing Shares via FTP Instructions on finding your Network Space 2’s IP addressMultimedia Server Bile phone, etcEnable Multimedia server on the Network Space 2 Dashboard ITunes, make sure Library sharing is enabled in PreferencesMultimedia Server iTunes Multimedia Server Windows Media Player Administering Your LaCie Network Space Dashboard Accessing Use LaCie Network AssistantUse a Browser Dashboard Welcome Dashboard NavigationDashboard Logging Out Dashboard Restart/ShutdownDashboard General Settings Date mm/dd/yy Change the dateDashboard Users Adding a New UserDeleting a User Editing a UserStandard Settings Dashboard NetworkAdvanced Settings Dashboard Drive Information Formatting Your Network SpaceModifying USBShare Capacity Dashboard Eco Management Wake on LAN First time you use Wake on LANSubsequent use Paste the MAC address into the field and click Wake UpDashboard Support Email Notification Events Event Description Recipient IdentifierDownload Page Settings Dashboard DownloadCreating a Backup Job Dashboard CopyAuto Import of the USB Device Dashboard Front USB Port Connecting an External Hard Disk To connect an external hard diskTo eject an external hard disk Write for all usersUpdate Product Software Method 1 Auto-UpdateMethod 2 Update with LaCie Network Assistant Software Recommendations for Updating Using LaCie Network AssistantReset to Factory Troubleshooting Software UpdatesManual Updates System LogTroubleshooting the Network Connection Problem Question SolutionEthernet for users to access the drive Can not access my account Is your password correct?Enter my login and password Receive an error mesTroubleshooting the USB Connection Mac UsersTiceably faster when connect USB port on your computer? Than 4 GB to the driveEd via Hi-Speed USB Will operate at the slower USB transfer ratesWindows Users Than 4 GB to the drive USB port on your computer? Troubleshooting the Multimedia Server Windows Media PlayerITunes Xbox/PS3Contacting Customer Support Before You Contact Technical SupportInformation Location LaCie Technical Support Contacts Warranty Information
Related manuals
Manual 4 pages 9.72 Kb
Top Page Image Contents