LaCie 2 user manual Troubleshooting the Multimedia Server, Windows Media Player, ITunes, Xbox/PS3

LaCie Network Space 2 • DESIGN BY NEIL POULTON	Troubleshooting
User Manual	page 62

5.6. Troubleshooting the Multimedia Server

5.6.1.Windows Media Player

Problem	Question	Solution
I can’t configure WMP to find	Is the Network Space 2 connected to	Only USBShare will be available if you connect the Network
files on the Network Space 2.	your computer directly via USB?	Space 2 directly to your computer via USB. If you want to play
		files located on other shares, disconnect the USB cable and con-
		nect the Network Space 2 to the network.
	Did you add the Network Space 2 share	See 3.7.2. Multimedia Server: Windows Media Player.
	or file inside a share to the WMP library?
Certain files located on the	WMP has certain file type restrictions. Click here for a list. Note that WMP is currently incompatible with the
Network Space 2 aren’t rec-	MKV format.
ognized by WMP.

5.6.2. iTunes
Problem	Question	Solution
Some files files stored on the	Is the file type compatible with iTunes	The iTunes Server Service supports only following file types:
Network Space 2 appear in	music server service?	.mp3, .wav, .aac, .pls, and .m3u. Other files will be ignored.
my iTunes shared playlist, but
some do not.
I’ve activated my Network	Have you turned on Library Sharing in	Select Preferences > Sharing > Look for shared libraries.
Space 2’s multimedia service,	iTunes?
but I don’t see its machine
name in iTunes.
Why aren’t files stored on the	Are the files stored on a password-pro-	iTunes Server Service will only access unprotected shares. There-
Network Space 2 appearing	tected share?	fore, put your music on OpenShare if you wish to play it using
in iTunes?		iTunes client.

5.6.3.	Xbox/PS3
Problem	Question	Solution
Some files stored on the Net- Xbox and PS3 have certain file type restrictions. Click here for the PS3 list and here for the Xbox list.
work Space 2 appear on my
Xbox/PS3, but some do not.