LaCie Network Space 2 doesn’t, Appear on the network, Is the IP address properly set?

LaCie Network Space 2 • DESIGN BY NEIL POULTON	Troubleshooting
User Manual	page 57

The Network Space 2 doesn’t	By default the LaCie Network Space 2 is configured to retrieve its IP address from a DHCP server. If your
appear on the network.	network is managed by a DHCP server and you cannot access your LaCie Network Space 2, try checking
	your DHCP server’s log. To get the IP address, run LaCie Network Assistant, which is located on the LaCie
	Storage Utilities CD-ROM. If no DHCP server detected, the product will run APIPA to assign itself an IP
	address. To change this IP address, use LaCie Network Assistant.
	Is the IP address properly set?	For more information, please see section 4.8. Dashboard: Net-
		work.
	Does your network require devices to	To assign a static IP address, see section 2.5. Assign a Static IP
	be assigned a static IP address?	Address.
LaCie Network Assistant is not	Are you using an obsolete version of La-	Install the latest version of LNA to ensure all features work cor-
working as described in this	Cie Network Assistant?	rectly.
manual.
A user does not have access	Has the administrator created an ac-	In order for a another user to access the LaCie Network Space
to the LaCie Network Space	count for the user?	2, two conditions must be met: 1) the administrator must cre-
2.		ate and provide the user with username and password; 2) the
		LaCie Network Space 2 must be connected to the network via
		Ethernet for users to access the drive.
I can not access my account.	Is your password correct?	If you input an email address in the User page, you can retrieve
I enter my login and password		your password. To do this, click on the “forgot my password”
and receive an error mes-		link on the login page. Follow the instructions to complete the
sage.		retrieval.
I’ve noticed a delay in access-	Are you transferring multiple files simul-	Access to a share can slow down during simultaneous file trans-
ing the shares.	taneously?	fers.
I cannot see the media files	Are the media files stored on a public	UPnP AV devices will only discover media files stored on public
stored in the LaCie Network	share?	shares. Files stored in non-public shares are not accessible to
Space 2 on my UPnP AV me-		UPnP devices.
dia player or adapter.