LaCie 2 user manual Troubleshooting the Network Connection, Problem Question Solution

LaCie Network Space 2 • DESIGN BY NEIL POULTON	Troubleshooting
User Manual	page 56

5.4. Troubleshooting the Network Connection

Problem	Question	Solution
The USB drive/key or USB	Is the Network Space 2 connected to	Devices connected to the USB expansion port (hard drive or
printer connected to the USB	your computer via USB?	printer) are automatically unmounted when you connect the
expansion port is not recog-		Network Space 2 to a computer via USB. To make the external
nized.		hard drive or printer accessible, disconnect the Network Space
		2 from your computer and connect it to the network using the
		Ethernet cable.
I connected a USB drive to	Is the USB drive formatted in MS-DOS	Reformat the drive in a different file format.
the USB expansion port, but	(FAT32) and is its capacity more than
the drive does not mount and	500 GB?
is not listed in LaCie Network
Assistant.
The Network Space 2 is not	Does your computer’s configuration	Check section 1.1. Minimum System Requirements for more in-
recognized by the computer.	meet the minimum system require-	formation.
	ments?
	Is the system’s power supply connected	Make sure that the power supply is properly connected (see sec-
	and is the LED on the front of the drive	tion 2.2. STEP 2: Connect the Ethernet Cable for details); that
	on?	the system has been powered on pushing the power button; and
		that the outlet the power supply is connected to is powered on
		or has a sufficient supply of power.
	Is the LED on the front of the device	If the LED is flickering or will not turn on, the power supply
	flickering for an inordinate period of	may be defective. Please contact your LaCie reseller or LaCie
	time?	Customer Support.
	Did you follow the correct installation	Review the installation steps (2. Connecting to a Network).
	steps?
	Are both ends of the Ethernet cable	Disconnect the Ethernet cable, wait 10 seconds and then
	firmly connected?	reconnect.
		Ensure that the interface connectors are properly aligned. The
		Ethernet cable can only be inserted one way. Make sure it is
		correctly oriented.
		Check that the Ethernet connectors are straight and fully seated
		in the Ethernet ports.
		Make sure that you use the Ethernet cord provided in the LaCie
		Network Space 2 box.

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