LaCie 2 user manual Than 4 GB to the drive USB port on your computer?

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LaCie Network Space 2 • DESIGN BY NEIL POULTON	Troubleshooting
User Manual	page 61

Problem	Question	Solution
I cannot copy a file larger	Is the drive connected to a standard	If your drive is connected to a standard USB port, this is normal.
than 4 GB to the drive.	USB port on your computer?	A Hi-Speed USB 2.0 device can only operate at Hi-Speed USB
		2.0 performance levels when it is connected directly to a Hi-
		Speed USB 2.0 port. Otherwise, the Hi-Speed USB 2.0 device
		will operate at the slower USB transfer rates.
	Does your computer or operating sys-	See section 1.1. Minimum System Requirements for more infor-
	tem support Hi-Speed USB 2.0?	mation.
The capacity of the disk is not	When you connect the drive to your computer via USB, only a portion of the total capacity is available. Up to
the total one written on the	500GB can be allocated for the USB connection (for the Share named USBShare) and the remaining capac-
packaging.	ity is dedicated for the Ethernet connection. This can be modified; see 4.9. Dashboard: Drive Information.
The drive is making clicking	Is the sound “soft clicking” or “hard clicking”?
noises.	Soft clicking can be the normal sound of the drive working. If the drive is functional, this is normal. Drives do

	not typically give an indication of any problems prior to failure, so it does not mean it is about to fail if the
	drive is making a clicking sound and still functioning. If the drive is non-functional, there are two possible
	causes:

✦✦ The drive could be corrupted. Reformatting the drive can solve this issue.

✦✦ The drive could have a failure in the external power supply or power cable. Try using a different one, if possible.

Hard clicking is a very noticeable sound, and is akin to hearing metal-on-metal impacts. This behavior usu- ally indicative of a physical failure. If nothing traumatic happened to the drive prior to this starting, consider it to be soft clicking, and troubleshoot the problem as suggested above.

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Contents Table of Contents LaCie Technical Support Contacts TroubleshootingLicences and free software CopyrightsTrademarks ChangesGeneral Use Precautions Health and Safety PrecautionsUse only the power supply shipped with the device Quick Links IntroductionClick a topic Minimum System Requirements Box Content Front View Views of the DriveRear View LED Behavior Power Button FunctionsLED Behavior Indication RessConnecting to a Network Now move on to , .2. Connect the Ethernet Cable Connect the Power SupplyConnect the Ethernet Cable Gigabit Ethernet Cables And ConnectorsInstall LaCie Network Assistant Connect using LaCie Network AssistantFollow the Wizard to complete installation On nextWindows Users Connect to the LaCie Network SpaceMac Users General Settings Completing the Setup WizardAssign a Static IP Address Accessing and Transferring Files About Shares Share Created Accessibility ConnectionActivated To access shared folders Accessing Shares Using LaCie Network AssistantOn the next Launch LaCie Network AssistantAccessing & Transferring Files Switching User Password Map Shares Using LaCie Network AssistantNetwork Fig On the network FigWindows XP, Vista, and Windows 7 Users Map Shares Using the Operating SystemAbout the File Browser Accessing Shares Using File Browser DashboardTurn On the Drive Connecting the USB cable Accessing USBShare via USBTurn On the Drive Hi-Speed USB 2.0 Cables And Connectors Connecting the USB cableWindows XP Users Disconnecting the USB ConnectionWindows Vista & Windows 7 Users Remote Access Instructions on finding your Network Space 2’s IP address Accessing Shares via FTPBile phone, etc Multimedia ServerITunes, make sure Library sharing is enabled in Preferences Enable Multimedia server on the Network Space 2 DashboardMultimedia Server iTunes Multimedia Server Windows Media Player Administering Your LaCie Network Space Use LaCie Network Assistant Dashboard AccessingUse a Browser Dashboard Navigation Dashboard WelcomeDashboard Logging Out Dashboard Restart/ShutdownDate mm/dd/yy Change the date Dashboard General SettingsAdding a New User Dashboard UsersEditing a User Deleting a UserDashboard Network Standard SettingsAdvanced Settings Formatting Your Network Space Dashboard Drive InformationModifying USBShare Capacity Dashboard Eco Management First time you use Wake on LAN Wake on LANSubsequent use Paste the MAC address into the field and click Wake UpDashboard Support Event Description Recipient Identifier Email Notification EventsDashboard Download Download Page SettingsDashboard Copy Creating a Backup JobAuto Import of the USB Device Dashboard Front USB Port To connect an external hard disk Connecting an External Hard DiskTo eject an external hard disk Write for all usersMethod 1 Auto-Update Update Product SoftwareRecommendations for Updating Using LaCie Network Assistant Method 2 Update with LaCie Network Assistant SoftwareReset to Factory Software Updates TroubleshootingManual Updates System LogProblem Question Solution Troubleshooting the Network ConnectionCan not access my account Is your password correct? Ethernet for users to access the driveEnter my login and password Receive an error mesMac Users Troubleshooting the USB ConnectionThan 4 GB to the drive Ticeably faster when connect USB port on your computer?Ed via Hi-Speed USB Will operate at the slower USB transfer ratesWindows Users Than 4 GB to the drive USB port on your computer? Windows Media Player Troubleshooting the Multimedia ServerITunes Xbox/PS3Before You Contact Technical Support Contacting Customer SupportInformation Location LaCie Technical Support Contacts Warranty Information

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