GarrettCom 6K8 manual Before Calling for Assistance

Page 61

Magnum 6K8-Series Industrial Field Switch

Installation and User Guide 03/06)

6.0TROUBLESHOOTING

All Magnum Ethernet products are designed to provide reliability and consistently high performance in all network environments. The installation of a Magnum 6K8-Series Switch is a straightforward procedure (see INSTALLATION, Section 2.6); the operation is also straightforward and is discussed in Section 4.

Should problems develop during installation or operation, this section is intended to help locate, identify and correct these types of problems. Please follow the suggestions listed below prior to contacting your supplier. However, if you are unsure of the procedures described in this section or if the Magnum 6K8-Series Switch is not performing as expected, do not attempt to repair the unit; instead contact your supplier for assistance or contact GarrettCom Customer Support.

6.1Before Calling for Assistance

1.If difficulty is encountered when installing or operating the unit, refer back to the Installation Section of the applicable chapter of this manual. Also check to make sure that the various components of the network are interoperable.

2.Check the cables and connectors to ensure that they have been properly connected and the cables/wires have not been crimped or in some way impaired during installation. (About 90% of network downtime can be attributed to wiring and connector problems.)

3.Make sure that an AC power cord is properly attached to each Magnum 6K8- Series Switch unit. Be certain that each AC power cord is plugged into a functioning electrical outlet. Use the PWR LEDs to verify each unit is receiving power.

4.If the problem is isolated to a network device other than the Magnum 6K8- Series Switch product, it is recommended that the problem device be replaced with a known good device. Verify whether or not the problem is corrected. If not, go to Step 5 below. If the problem is corrected, the Magnum 6K8-Series Switch and its associated cables are functioning properly.

5.If the problem continues after completing Step 4 above, contact your supplier of the Magnum 6K8-Series Switch unit or if unknown, contact GarrettCom, Inc. by fax, phone or email (support@garrettcom.com) for assistance.

www . GarrettCom . com

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Contents Industrial Field Switch Trademarks Canadian Emission Contacting GarrettCom, IncInstallation Table of ContentsIntroduction Troubleshooting Repeater Port Modules RPMs, 6 types for Ethernet media OverviewPerformance Technical SpecificationsNetwork Standards and Compliance, hardware Maximum 10 Mbps Ethernet Segment LengthsAlarm Relay Contacts Fiber Single-mode connector typesManagement Console connector Power Supply InternalPer-port MDI or Mdix on RJ-45 DC Power Supply OptionsMountings Agency Approvals Magnum 6K8Ordering Information Configuration OptionsMagnum 6K8 Port Modules GBIC1000Mb Transceiver options for Mangum 6K8-Series Introduction Inspecting the Package and Product Product Description Magnum 6K8-Series 6K8 1a Magnum 6K8-Series, Industrial Field Switch Www . GarrettCom . com Eight-port SFF fiber modules 6K8-MTRJ, 6K8-MLC, 100Mb Fiber Six-Port 4 + 2Combo Modules, 4@ 10/100 RJ-45 and 2@100Mb Eight-Port Copper Module, 6K8-RJ45Fiber4@RJ-45 + 2@ 100Mb ST or SCFour-Port 10 Mb and 100Mb mm Fiber ST Modules Packet Prioritization, 802.1p QOS Gigabit 1000Mbps port modulesFrame Buffering and Flow Control Managed Network Software MNS-6K for Magnum 6K8-Series „ Large selection of built-in fiber options at 10/100/1000Mb „ Managed switching for high performance Ethernet LANsApplications Magnum 6K25 Control Center Scada Mounting Instructions Locating Magnum 6K8-Series SwitchesConnecting Fiber Optic ST-type, twist-lock Connecting Ethernet MediaIeee Standard Media Type Max. Distance Port Module Fiber CopperConnecting Single-Mode Fiber Optic Connecting Fiber Optic SC-type, Snap-InMedia Ieee Standard Twisted Pair CAT 5E 1000BASE-T RJ-45 Www . GarrettCom . com Din-Rail kit Installation procedures Installing DIN-RAIL variable brackets on Magnum 6K8Quantity Description Www . GarrettCom . com Mounting Dimensions for 6K8 with metal brackets Powering the Magnum 6K8-Series Industrial Field Switch 6K8-Series Port Module 6KPMV Installation Stop Preparation for Installing and Removing 6KPMVs from 6K8’sDaughter board Power LED, Pin J5 Power Supply, Pin Dssv 2a a Magnum 6K8 unit with main boardmotherboard only Installing 6KPM Cards in the Magnum 6K8-Series2b Granddaughter Board shown separately Female latch connector6KPMV Cards into a Magnum 6K8-Series Securely latching up Www . GarrettCom . com Retaining screws shown by arrows Remove 6KPM Card Connecting a Management Console Terminal to Magnum 6K8Removing a 6KPM Card Enlarged view of Magnum 6K8-Series Console Port area1 RS-232 DB-9 Console Com port Serial port pin assignments DB-9 Console port connectorFiltering and Forwarding Switching FunctionalityAddress Learning Auto-CrossMDIX and Auto-negotiation, for RJ-45 ports Dual LEDs Status on TOP and Front of the 6K8-Series unitOn with port activity for 10 Mbps and 100Mbps operation OFF for half duplexWww . GarrettCom . com Flow-control, Ieee 802.3x Standard ’cvr 6KP4V6KPMV Module Description Introduction Magnum 6K8 Industrial Field Switch Port ModulesDual-mode ST-type connectors 6KP4-F10ST, 4@10Mb multi-mode FX-ST twist lock Module Connector Www . GarrettCom . com Port@ 100Mbps Multi-Mode Fiber port 5 6KP8-MTRJ, 8 @100Mb multi-mode FX , Mtrj Small-Form-factorMagnum 6KP8-45MT Mtrj type ports. The small size Mtrj connectors provides anModule is a combo module with Copper and fiber Small Form Factor9 6KP8-RJ45 Twisted Pair, 10/100Mb 8-Port 45-2MT eight port Module is a GBIC-SXSC Gigabit fiber1000Mb, multi-mode SC Connector @ 1000Mb Fiber SC + 2@ 100Mb SC 11a GBIC-LXSC Gigabit fiber 1000Mb, multi-mode SC ConnectorBefore Calling for Assistance Return Material Authorization RMA Procedure When Calling for AssistanceNo Problem Found Shipping and Packaging Information Appendix B Internal DC Power Supply OptionsB3.0 B2.0 -48VDC, 24VDC and 125VDC POWER, Theory of OperationB4.0 6K8-SERIES, -48V, 24, 125 or 5VDC Installation B5.0 Operation B4.1 UL Requirements for DC-powered unitsC3.0 DUAL-SOURCE OPTION, Theory of Operation C5.1 UL Requirements C5.0 InstallationExample Magnum 6K8 -24VDC C6.0 Ordering Information Optional
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