Motorola SBV5120 manual Renewing Your IP Address

Page 36

Installation

Troubleshooting Glossary License

If an Autoconfiguration IP Address is displayed as in the window below, there is an incorrect connection between your PC and the VoIP cable modem or there are cable network problems.

Check:

Your cable connections

Whether you can see cable-TV channels on your television

After successfully verifying your cable connections and proper cable-TV operation, you can renew your IP address.

Renewing Your IP Address

To renew your IP address:

1On the Windows Desktop, click Start.

2Select Run. The Run window is displayed.

3Type cmd and click OK.

4Type ipconfig /renew and press ENTER. If a valid IP address is displayed as shown, Internet access should be available.

5Type exit and press ENTER to return to Windows.

If after performing this procedure your computer cannot access the Internet, call your cable service provider for help.

Home Print

X

31

SBV5120 Series VoIP Cable Modem User Guide

Exit

 

 

Image 36
Contents User Guide SBV5120 Series VoIP Cable Modem Introduction Installation Troubleshooting Glossary Iii FCC Compliance Class B Digital DeviceCanada Industry Canada IC Contents Introduction EasierFaster BetterTop and Front Panel Key Light FlashingBefore You Begin Rear PanelPrecautions Always make the wall connection firstSigning Up for Service Computer System Requirements Ethernet CardUSB Connection Installation and Configuration Overview Cabling and Startup for a Single UserUSB Setting Up a USB Driver Setting Up a USB Driver in Windows Introduction Installation Troubleshooting Glossary License Select The updated driver... and click Next Introduction Installation Troubleshooting Glossary License Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Setting Up a USB Driver in Windows XP Configuring TCP/IP Configuring TCP/IP in Windows 95, 98, or Windows Me Click Obtain an IP address automatically Configuring TCP/IP in Windows Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Configuring TCP/IP in Windows XP Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Verifying the IP Address Verifying the IP Address in Windows 2000 or Windows XP Renewing Your IP Address Cabling for Multiple Users Ethernet and USBEthernet Troubleshooting Problem Possible SolutionsFront-Panel Lights and Error Conditions Send OnlineRemoving the USB Driver Removing the USB Driver from Windows 98 or Windows MeIntroduction Installation Troubleshooting Glossary License Click Settings Removing the USB Driver from WindowsIntroduction Installation Troubleshooting Glossary License Click Uninstall Click My ComputerClick Remove Driver Removing the USB Driver from Windows XP Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Click My Computer Contact Us If you own your SURFboard VoIP cable modemFrequently Asked Questions What type of technical support is available? What do I do if my SURFboard VoIP cable modem stops working?Glossary DocsisSoftware License SURFboard Cable ModemsGovernment Restricted Rights Visit our website at
Related manuals
Manual 56 pages 47.22 Kb