Motorola SBV5120 manual Front-Panel Lights and Error Conditions, Send Online

Page 40

Troubleshooting

Glossary License

Front-Panel Lights and Error Conditions

Light

Turns Off During Startup If

Turns Off During Normal Operation If

Power

The VoIP cable modem is not properly

The VoIP cable modem is unplugged or is in

 

plugged into the power outlet

standby mode. Press the Standby button

DS

The receive channel cannot be acquired

The receive channel is lost

(Receive)

 

 

US

The send channel cannot be acquired

The send channel is lost

(Send)

 

 

Online

IP registration is unsuccessful

The IP registration is lost

Tel 1 and 2 Tel 2 fails to flash during startup, startup

Connected during a phone call and does not blink,

 

telephony configuration has failed.

telephone connection is lost.

Note: For Tel 1 and 2, if the LED is not lit and the telephone line is properly connected, the line has not been setup for service by the telephone service provider. Contact your provider.

For more information about the lights, see “Top and Front Panel” on page 2.

Home Print

X

35

SBV5120 Series VoIP Cable Modem User Guide

Exit

 

 

Image 40
Contents User Guide SBV5120 Series VoIP Cable Modem Introduction Installation Troubleshooting Glossary Iii FCC Compliance Class B Digital DeviceCanada Industry Canada IC Contents Introduction EasierFaster BetterTop and Front Panel Key Light FlashingBefore You Begin Rear PanelPrecautions Always make the wall connection firstSigning Up for Service Ethernet Card Computer System RequirementsUSB Connection Installation and Configuration Overview Cabling and Startup for a Single UserUSB Setting Up a USB Driver Setting Up a USB Driver in Windows Introduction Installation Troubleshooting Glossary License Select The updated driver... and click Next Introduction Installation Troubleshooting Glossary License Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Setting Up a USB Driver in Windows XP Configuring TCP/IP Configuring TCP/IP in Windows 95, 98, or Windows Me Click Obtain an IP address automatically Configuring TCP/IP in Windows Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Configuring TCP/IP in Windows XP Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Verifying the IP Address Verifying the IP Address in Windows 2000 or Windows XP Renewing Your IP Address Cabling for Multiple Users Ethernet and USBEthernet Troubleshooting Problem Possible SolutionsFront-Panel Lights and Error Conditions Send OnlineRemoving the USB Driver Removing the USB Driver from Windows 98 or Windows MeIntroduction Installation Troubleshooting Glossary License Click Settings Removing the USB Driver from WindowsIntroduction Installation Troubleshooting Glossary License Click Uninstall Click My ComputerClick Remove Driver Removing the USB Driver from Windows XP Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Click My Computer Contact Us If you own your SURFboard VoIP cable modemFrequently Asked Questions What type of technical support is available? What do I do if my SURFboard VoIP cable modem stops working?Glossary DocsisSoftware License SURFboard Cable ModemsGovernment Restricted Rights Visit our website at
Related manuals
Manual 56 pages 47.22 Kb