17Double-click remove or remove.exe to run the Remove utility from the SURFboard VoIP Cable Modem CD-ROM. The SURFboard Cable Modem USB Driver Removal window is displayed. Be sure the USB cable is disconnected.
18Click Remove Driver.
After you remove the USB driver, re-install the USB driver following “Setting Up a USB Driver in Windows 2000” on page 15. If you continue to have problems, contact your cable service provider.
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