Multitech MT5634ZBA-USB manual About the Internet, About the Multi-Tech Fax-Back Service

Page 59

Appendix D - Warranty, Service and Tech Support

If you don’t know the file name

1.From the Main Menu, type F to access the Files Menu. For a list of file areas, type L, press ENTER, then type L and press ENTER again. (If you do not type the second L, you will list all of the files on the BBS.)

2.Mark each file area you would like to examine by typing its list number and pressing

ENTER.

3.Enter L to list all the files in the selected file areas. Enter C to go forward in the file list and P to go back.

4.To mark one or more files for download, type M, press ENTER, type the list numbers of the files, and press ENTER again.

5.Enter D. You will see a list of the files you have marked. Enter E if you would like to edit the list; otherwise enter D again to start the download process.

6.Select a file transfer protocol by typing the indicated letter, such as Z for Zmodem (the recommended protocol).

7.If you select Zmodem, the file will transfer automatically. If you select another protocol, you may have to initiate the transfer yourself. (In most data communications programs, the PAGE DOWN key initiates the download.)

8.When the download is complete, press ENTER to return to the File Menu.

9.To exit the BBS, type G and press ENTER.

About the Internet

Multi-Tech is a commercial provider on the Internet, and we retrieve e-mail messages from the following mailboxes on a periodic basis:

Multi-Tech's presence includes a Web site at:

http://www.multitech.com

and an ftp site at:

ftp://ftp.multitech.com

About the Multi-Tech Fax-Back Service

Multi-Tech's fax-back system provides 24-hour access to sales, marketing, and technical literature for customers in the U.S.A. Dial (612) 717-5888, follow the voice prompts, and enter the document number for either the Sales and Marketing catalog or the Technical Support catalog of documents. For convenience, write your fax number in the following space: __________________________________________.

From the Sales and Marketing catalog, you can request to have newsletters, white papers, press releases, brochures, and other marketing literature faxed to you. From the Technical Support catalog, you can request basic modem operation information and troubleshooting guides. With either catalog, simply enter the FB Doc. number of the literature you wish to receive.

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Contents User Guide Trademarks Record of RevisionsContents Index Introduction and Description MT5634ZBA-USB User Guide IntroductionProduct Description Universal Serial Bus USBIntroduction and Description What Is in Your Modem Package?MT5634ZBA-USB User Guide Quick Start You supply Safety WarningsWhat You Will Need We supplyQuick Start Assemble the ModemInstall the Software USB Connection Connect the Modem to Your SystemLine Connection Phone ConnectionTest Your Modem Select the ModemFeatures Data FeaturesWhat Can You Do with Your Modem? Telephone Line FaxRequired Equipment ComputerConnections Connecting to the Computer USBConnecting to the Telephone Line Line Connecting to a Telephone Set PhoneFront panel Front PanelMT5634ZBA-USB User Guide AT Commands, S-Registers and Result Codes AT Commands AT Command Summary Echo Online Data Characters Command DS=n Dial Stored Telephone NumberEcho Command Mode Characters Monitor Speaker VolumeCommand Sr=n Set Register Value Monitor Speaker ModeReturn Online to Data Mode Result Codes Enable/DisableModem Reset MT5634ZBA-USB User Guide Command Vn Result Code FormatCommand Xn Result Code Selection Command Yn Long Space DisconnectAsynchronous Communications Mode Load Factory SettingsCommand &Gn V.22bis Guard Tone Control Communications ModeSelect Stored Configuration for Hard Reset MT5634ZBA-USB User Guide Command &Tn V.54 Test CommandsDisplay Current Settings Command &Wn Store Current ConfigurationBreak Control Error Correction Mode SelectionModem Port Flow Control Data Buffer ControlProtocol Result Code Inactivity TimerCommand %Cn Data Compression Control Command %DCnAT Command ControlCommand%%%ATCRRemote Configuration Escape Sequence Command %En Fallback and Fall Forward ControlEnter Setup Password Command #S=x Store Setup PasswordRegisters Rates K56flex Rates S37S38 S89 S42S43 S48Terse Verbose Description Result CodesMT5634ZBA-USB User Guide Remote Configuration Changing the Setup Password Basic ProcedureSetup Changing the Remote Escape Character Remote ConfigurationMT5634ZBA-USB User Guide Troubleshooting Modem Does Not Respond to Commands None of the Indicators LightModem Dials But Cannot Connect TroubleshootingFax and Data Software Can’t Run at the Same Time Modem Cannot Connect When AnsweringModem Disconnects While Online Modem Doesn’t Work with Caller IDAppendixes FCC Regulations for Telephone Line Interconnection Appendix a Regulatory ComplianceIndustry Canada Class B StatementFAX Branding Statement Canadian Limitations NoticeNew Zealand Telecom Warning Notice European DirectivesInternational Modem Restrictions Appendix B Technical Specifications ITU-T V.32bis/V.32 Carrier Frequencies ConnectorsCarrier Frequencies ITU-TWeight DiagnosticsIndicators DimensionsIntroduction Appendix C Loopback TestsLocal Analog Loopback Test V.54 Loop Figure C-1. Local analog loopback test Test ProcedureAppendix C Loopback Tests Remote Digital Loopback Test V.54 LoopLocal Digital Loopback Test V.54 Loop Figure C-3. Local digital loopback test Test ProcedureService Appendix D Warranty, Service, and Technical SupportLimited Warranty Online Warranty RegistrationTo Download a File Technical SupportMulti-Tech BBS To Log on to the Multi-Tech BBSAbout the Internet About the Multi-Tech Fax-Back ServiceIndex Index MT5634ZBA-USB User Guide
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