RAD Data comm ASM-20 Chapter Troubleshooting Diagnostics, Frequently Asked Questions

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Chapter 4

Troubleshooting

and Diagnostics

4.1 General

This chapter contains procedures for performing system diagnostic tests for ASM-20. Use the test procedures provided in this chapter to:

Verify normal system operation

Isolate faulty equipment in the event of failure.

Tests are activated by control push buttons on the ASM-20 front panel and monitored via LED indicators. For a description of the ASM-20 controls and indicators and their functions, see Chapter 3, Operation.

4.2 Frequently Asked Questions

Q. How is the new version of ASM-20 different from the older version?

A. ASM-20 has been improved in order to get CE mark approval and has some new features. A different ordering name, ASM-20-2, was given to the newer version. Presently, any order received for ASM-20 or ASM-20-2 will be delivered as ordered until the stock of existing ASM-20 products is depleted. After the stock is depleted, orders for any version will be delivered with the new ASM-20-2 boards only.

The following table describe the differences between the old ASM-20 and the new version.

Table 4-1 Differences in Versions

ASM-20

ASM-20-2

Non-modular interfaces (V.24,

Modular interfaces

X.21 etc.); part of the main board

 

 

 

Two ordering options for

All synchronous rates from

synchronous rates:

19.2 kbps - 256 kbps.

32 kbps - 128 kbps

 

32 kbps - 144 kbps

 

 

 

No Ethernet support

Ethernet built-in bridge

 

 

Frequently Asked Questions 4-1

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Contents ASM-20 RAD data communications Headquarters US East US WestPage Warranty Safety Warnings Ports Safety StatusRegulatory Information Safety Supplementary InformationInstalling and Operating ASM-20 Adjust the jumpers. See , Installation and SetupQuick-Start Guide INT or EXT and the other modem RCV LBTPreface Conventions Contents Troubleshooting and Diagnostics List of Figures List of Tables Chapter Introduction OverviewApplications DTE interface Following DTE interface options are availablePhysical Description Front PanelCDD conditional diphase modulation technique Functional DescriptionAsync to Sync Converter Technical Specifications Unloaded twisted pair 19 to 26 AWGRange See Table Level Digital Interface Diagnostics Timing ElementsPower Red Bit errors Err YellowPower Supply 115 or 230 V 10% 47 to 63 Hz 5W Weight 290 gm / 10.1 ozApproximate Range Baud 19 AWG 22 AWG 24 AWG 26 AWG RateIntroduction Technical Specifications Chapter Installation and Setup IntroductionSite Preparation and Prerequisites Package Contents Mechanical InstallationElectrical Installation Strap Selection Setting Internal Jumpers Switches ASM-20 X.21 Rear PanelPCB Layout Diagram X.21, one of the modems should be set to RCV clockASM-20 Strap Selection Settings Jumper Function Possible Factory Switch Identity SettingsStart Bit Data Bits Parity Stop Bit No. of Bits Power Connection Installation and Setup Electrical Installation Controls and Indicators Chapter OperationGeneral ASM-20Control and Indicator Functions Name Type FunctionPower On Procedure Operating InstructionsActivation of Tests Operational Jumper Switch Changes Power OffProcedure Chapter Troubleshooting Diagnostics Frequently Asked QuestionsDifferences in Versions ASM-20 ASM-20-2Loop Tests Procedure Bit Error Rate Tester BertBert Using Loops Modem Self Test Local Test Analog LoopbackCommunication Link Tests Remote Digital LoopbackLocal Digital Loopback Remote ASM-20 in Digital LoopbackChapter Card Cage Version ASM-MN-214 Card CageASM-20/R Card Version ASM-MN-214 Rear PanelPower Supply AC Supply 100, 115 or 230 VAC DC Supply -48 VDCPower Supply with Redundancy ASM-MN-214 Front PanelInstallation Card Cage Version Installation Appendix a Ethernet Interface DescriptionIR-ETH Connector Options Signal Pin DB-25 RJ-45Ethernet Bridge Specifications Installation and OperationGeneral Other devices do not OptionTable A-3 IR-ETH Bridge LED Indicators Description Location Color NameAppendix A. Ethernet Interface Installation and Operation Appendix B IR-G.703 Codirectional Interface 64 kbps General DescriptionEXT Mode Figure B-2 Location of JP1 on the IR-G.703 Interface ModuleINT/RCV Mode Modem BOdem a Odem B Page Appendix C IR-X.21B Interface Module Figure C-1 Typical ASM-20 X.21 ApplicationTable C-1 IR-X.21B DB-15 RS-422 Connector Pin Assignment Interface module $87,21 25&21,18Pin Function IR-X.21B Interface Module PositionFigure C-4 EXT Mode Timing Block Appendix D DTE Interface Connectors Pin Circuit FunctionRTS Signal General 13/4/99 Signal Function RS-449 RS-422/423 EIA Pins Appendix E Connection to RS-422Pin Circuit Appendix E. Connection to RS-422 Appendix F Unit Case Assembly Installation of the Unit Case into a 19 RackInstallation of a Single Unit Unit CaseInstallation of Two Units Figure F-1 Installation of a Single UnitAppendix F. Unit Case Assembly Figure F-3 Installation of Two Units