Dell R210 II owner manual Troubleshooting a Wet System, 100

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Change the autonegotiation setting, if possible.

Use another connector on the switch or hub.

If you are using a NIC card instead of an integrated NIC, see the documentation for the NIC card.

4Ensure that the appropriate drivers are installed and the protocols are bound. See the NIC's documentation.

5Enter the System Setup program and confirm that the NIC ports are enabled. See "Integrated Devices Screen" on page 31.

6Ensure that the NICs, hubs, and switches on the network are all set to the same data transmission speed. See the documentation for each network device.

7Ensure that all network cables are of the proper type and do not exceed the maximum length.

If all troubleshooting fails, see "Getting Help" on page 119.

Troubleshooting a Wet System

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

2Open the system. See "Opening the System" on page 50.

3Remove the following components from the system. See "Installing System Components" on page 47.

Hard drives

USB memory key

NIC hardware key

VFlash media

Expansion card and expansion-card riser

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Troubleshooting Your System

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Contents Dell PowerEdge R210 II Systems February Contents Using the Boot Manager Navigation Keys Embedded System ManagementOpening and Closing the System IDRAC6 Express Card Optional IDRAC6 Enterprise Card OptionalTroubleshooting a Wet System Troubleshooting a Damaged SystemTroubleshooting the System Battery Troubleshooting Power SupplyDisabling a Forgotten Password 118 111115 116Index Contents Accessing System Features During Startup Keystroke DescriptionFront-Panel Features and Indicators Power to the system is turned offIndicator, Button, or Icon Description Connector Back-Panel Features and Indicators Guidelines for Connecting External Devices NIC Indicator Codes Indicator Indicator CodeDiagnostic Lights Diagnostic Indicator Codes Causes Corrective ActionCode Causes Corrective Action System Messages Message Causes Corrective ActionsKeyboard cable connector is Reseat the keyboard cable. If There is no device connected Information only Diagnostics Messages Alert MessagesOther Information You May Need About Your System Using the System Setup Program and Boot Manager Choosing the System Boot ModeEntering the System Setup Program Responding to Error MessagesUsing the System Setup Program Navigation Keys Keys ActionMain Screen System Setup OptionsOption Description Option Description Processor Settings Screen Memory Settings ScreenSystem event log Sata Settings Screen Running virtualization softwareBoot Settings Screen Not installed in the same boot modeIntegrated Devices Screen Emulation Type fieldsPCI IRQ Assignments Screen NIC2Serial Communication Screen Serial Device 1=COM1 Serial Device2=COM2Power Management Screen OS Control defaultOff System Security ScreenKeys prior to enabling this option Delay Immediate Exit ScreenEntering the Boot Manager Using the Boot Manager Navigation Keys Boot Manager ScreenBoot Settings Screen Boot Mode BiosBoot Mode Uefi System Utilities ScreenUsing the System Password System and Setup Password FeaturesAssigning a System Password Using Your System Password to Secure Your System Deleting or Changing an Existing System Password Using the Setup PasswordAssigning a Setup Password Deleting or Changing an Existing Setup Password Operating With a Setup Password EnabledEmbedded System Management Baseboard Management Controller Configuration Entering the BMC Setup ModuleIDRAC6 Configuration Utility Entering the iDRAC6 Configuration UtilityUsing the System Setup Program and Boot Manager Installing System Components Recommended ToolsInside the System Inside the SystemFront Bezel Optional Installing the Front BezelRemoving the Front Bezel Opening and Closing the System Opening the SystemClosing the System Optical Drive Optional Removing an Optical DriveRemoving and Installing the Optical Drive Installing an Optical Drive Filler PanelInstalling a Filler Panel Removing a Filler PanelHard Drives Removing a 3.5-Inch Hard DriveRemoving and Installing a 3.5-Inch Hard Drive Installing a 3.5-Inch Hard Drive Removing a 3.5-Inch Hard Drive From a Hard-Drive Carrier Installing a 3.5-Inch Hard Drive Into a Hard-Drive Carrier Removing a 3.5-Inch Hard Drive From a Hard-Drive CarrierExpansion Card Expansion Card Installation GuidelinesRemoving an Expansion Card Installing an Expansion Card Expansion-Card Riser Removing an Expansion-Card RiserRemoving and Installing an Expansion-Card Riser Installing an Expansion-Card Riser Internal USB Memory Key10. Removing and Installing a USB Memory Key Cooling ShroudRemoving the Cooling Shroud 11. Removing and Installing the Cooling Shroud General Memory Module Installation Guidelines Installing the Cooling ShroudSystem Memory Mode-Specific Guidelines Sample Udimm Memory Configuration Memory Sockets PhysicalMemory GB Installing Memory Modules 12. Removing and Installing a Memory Module Removing Memory Modules Cooling Fans Removing a Cooling FanInstalling a Cooling Fan 13. Removing and Installing a FanInstalling an iDRAC6 Express Card IDRAC6 Express Card Optional14. Removing and Installing an iDRAC6 Express Card Removing an iDRAC6 Express Card Installing an iDRAC6 Enterprise Card IDRAC6 Enterprise Card Optional15. Removing and Installing an iDRAC6 Enterprise Card Removing an iDRAC6 Enterprise Card Installing a VFlash Media Card VFlash Media OptionalProcessor Removing a VFlash Media CardInstalling System Components 16. Removing and Installing the Heat Sink 17. Removing and Installing a Processor Installing a Processor Power Supply Removing the Power Supply18. Removing and Installing the Power Supply Installing the Power Supply System BatteryReplacing the System Battery 19. Replacing the System Battery Control Panel Assembly Removing the Control Panel Assembly20. Removing and Installing the Control Panel System Board Installing the Control Panel AssemblyRemoving the System Board Installing System Components Installing the System Board 21. Removing and Installing the System BoardInstalling System Components Troubleshooting Your System Troubleshooting External ConnectionsTroubleshooting the Video Subsystem Troubleshooting a USB DeviceTroubleshooting a Serial I/O Device Troubleshooting a NICTroubleshooting a Wet System 100Troubleshooting a Damaged System 101Troubleshooting the System Battery 102Troubleshooting Power Supply Troubleshooting System Cooling ProblemsTroubleshooting a Fan 103Troubleshooting System Memory 104105 Troubleshooting an Internal USB Key 106Troubleshooting an Optical Drive 107Troubleshooting a Hard Drive 108Troubleshooting an Expansion Card 109Troubleshooting the Processor 110Embedded System Diagnostics Features Using Online Diagnostics111 When to Use the Embedded System Diagnostics Running the Embedded System DiagnosticsSystem Diagnostics Testing Options Testing Option FunctionUsing the Custom Test Options Selecting Devices for TestingSelecting Diagnostics Options Viewing Information and Results114 System Board Jumpers System Board Jumper Settings Description115 System Board Connectors 116System Board Jumpers and Connectors Description 117Disabling a Forgotten Password 118Contacting Dell 119120 Index 121122 Post 123124 125 126
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