Dell R210 II owner manual Troubleshooting the System Battery, 102

Page 102

•Hard-drive carriers

•Cooling shroud

3Ensure that all cables are properly connected.

4Close the system. See "Closing the System" on page 51.

5Run the system board tests in the system diagnostics. See "Running the System Diagnostics" on page 111.

If the tests fail, see "Getting Help" on page 119.

Troubleshooting the System Battery

NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may lose its system configuration information. This situation is caused by a defective battery.

1Re-enter the time and date through the System Setup program. See "Using the System Setup Program and Boot Manager" on page 25.

2Turn off the system and disconnect it from the electrical outlet for at least one hour.

3Reconnect the system to the electrical outlet and turn on the system.

4Enter the System Setup program.

If the date and time are not correct in the System Setup program, replace the battery. See "Replacing the System Battery" on page 89.

If the problem is not resolved by replacing the battery, see "Getting Help" on page 119.

NOTE: Some software may cause the system time to speed up or slow down. If the system seems to operate normally except for the time kept in the System Setup program, the problem may be caused by software rather than by a defective battery.

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Troubleshooting Your System

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Contents Dell PowerEdge R210 II Systems February Contents Using the Boot Manager Navigation Keys Embedded System ManagementOpening and Closing the System IDRAC6 Express Card Optional IDRAC6 Enterprise Card OptionalTroubleshooting the System Battery Troubleshooting a Wet SystemTroubleshooting a Damaged System Troubleshooting Power Supply115 Disabling a Forgotten Password 118111 116Index Contents Accessing System Features During Startup Keystroke DescriptionFront-Panel Features and Indicators Power to the system is turned offIndicator, Button, or Icon Description Connector Back-Panel Features and Indicators Guidelines for Connecting External Devices NIC Indicator Codes Indicator Indicator CodeDiagnostic Lights Diagnostic Indicator Codes Causes Corrective ActionCode Causes Corrective Action System Messages Message Causes Corrective ActionsKeyboard cable connector is Reseat the keyboard cable. If There is no device connected Information only Diagnostics Messages Alert MessagesOther Information You May Need About Your System Using the System Setup Program and Boot Manager Choosing the System Boot ModeUsing the System Setup Program Navigation Keys Entering the System Setup ProgramResponding to Error Messages Keys ActionSystem Setup Options Main ScreenOption Description Option Description Memory Settings Screen Processor Settings ScreenSystem event log Sata Settings Screen Running virtualization softwareIntegrated Devices Screen Boot Settings ScreenNot installed in the same boot mode Emulation Type fieldsPCI IRQ Assignments Screen NIC2Serial Communication Screen Serial Device 1=COM1 Serial Device2=COM2Power Management Screen OS Control defaultSystem Security Screen OffKeys prior to enabling this option Delay Immediate Exit ScreenEntering the Boot Manager Using the Boot Manager Navigation Keys Boot Manager ScreenBoot Mode Uefi Boot Settings ScreenBoot Mode Bios System Utilities ScreenSystem and Setup Password Features Using the System PasswordAssigning a System Password Using Your System Password to Secure Your System Using the Setup Password Deleting or Changing an Existing System PasswordAssigning a Setup Password Operating With a Setup Password Enabled Deleting or Changing an Existing Setup PasswordEmbedded System Management Baseboard Management Controller Configuration Entering the BMC Setup ModuleIDRAC6 Configuration Utility Entering the iDRAC6 Configuration UtilityUsing the System Setup Program and Boot Manager Installing System Components Recommended ToolsInside the System Inside the SystemInstalling the Front Bezel Front Bezel OptionalRemoving the Front Bezel Opening and Closing the System Opening the SystemClosing the System Optical Drive Optional Removing an Optical DriveRemoving and Installing the Optical Drive Installing an Optical Drive Filler PanelInstalling a Filler Panel Removing a Filler PanelHard Drives Removing a 3.5-Inch Hard DriveRemoving and Installing a 3.5-Inch Hard Drive Installing a 3.5-Inch Hard Drive Removing a 3.5-Inch Hard Drive From a Hard-Drive Carrier Installing a 3.5-Inch Hard Drive Into a Hard-Drive Carrier Removing a 3.5-Inch Hard Drive From a Hard-Drive CarrierExpansion Card Installation Guidelines Expansion CardRemoving an Expansion Card Installing an Expansion Card Expansion-Card Riser Removing an Expansion-Card RiserRemoving and Installing an Expansion-Card Riser Installing an Expansion-Card Riser Internal USB Memory Key10. Removing and Installing a USB Memory Key Cooling ShroudRemoving the Cooling Shroud 11. Removing and Installing the Cooling Shroud Installing the Cooling Shroud General Memory Module Installation GuidelinesSystem Memory Sample Udimm Memory Configuration Memory Sockets Physical Mode-Specific GuidelinesMemory GB Installing Memory Modules 12. Removing and Installing a Memory Module Removing Memory Modules Cooling Fans Removing a Cooling FanInstalling a Cooling Fan 13. Removing and Installing a FanInstalling an iDRAC6 Express Card IDRAC6 Express Card Optional14. Removing and Installing an iDRAC6 Express Card Removing an iDRAC6 Express Card Installing an iDRAC6 Enterprise Card IDRAC6 Enterprise Card Optional15. Removing and Installing an iDRAC6 Enterprise Card Removing an iDRAC6 Enterprise Card Processor Installing a VFlash Media CardVFlash Media Optional Removing a VFlash Media CardInstalling System Components 16. Removing and Installing the Heat Sink 17. Removing and Installing a Processor Installing a Processor Power Supply Removing the Power Supply18. Removing and Installing the Power Supply System Battery Installing the Power SupplyReplacing the System Battery 19. Replacing the System Battery Control Panel Assembly Removing the Control Panel Assembly20. Removing and Installing the Control Panel Installing the Control Panel Assembly System BoardRemoving the System Board Installing System Components Installing the System Board 21. Removing and Installing the System BoardInstalling System Components Troubleshooting Your System Troubleshooting External ConnectionsTroubleshooting the Video Subsystem Troubleshooting a USB DeviceTroubleshooting a Serial I/O Device Troubleshooting a NICTroubleshooting a Wet System 100Troubleshooting a Damaged System 101Troubleshooting the System Battery 102Troubleshooting a Fan Troubleshooting Power SupplyTroubleshooting System Cooling Problems 103Troubleshooting System Memory 104105 Troubleshooting an Internal USB Key 106Troubleshooting an Optical Drive 107Troubleshooting a Hard Drive 108Troubleshooting an Expansion Card 109Troubleshooting the Processor 110Using Online Diagnostics Embedded System Diagnostics Features111 System Diagnostics Testing Options When to Use the Embedded System DiagnosticsRunning the Embedded System Diagnostics Testing Option FunctionSelecting Diagnostics Options Using the Custom Test OptionsSelecting Devices for Testing Viewing Information and Results114 System Board Jumper Settings Description System Board Jumpers115 System Board Connectors 116System Board Jumpers and Connectors Description 117Disabling a Forgotten Password 118Contacting Dell 119120 Index 121122 Post 123124 125 126

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