Promise Technology 150TX2 user manual Unable to Partition or Format Array

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FastTrak S150 TX2plus User Manual

Unable to Partition or Format Array

This condition may occur when the Reserve Sector of one of the drives has become corrupt or bad. Removing the Reserve Sector will remedy any issue related directly to a Bad Reserve Sector.

Warning

Before removing the Reserve Sector of the drive(s), backup any existing data. Removal of the reserve sector of any drive permanently deletes all existing data on the hard drive.

For Mirrored arrays (RAID 1), remove the Reserve Sector from the mirrored drive first (this will appear during Step 3 below) then rebuild the mirrored array. Remove the Sector on the Master Drive only as a last resort.

For Striped arrays (RAID 0), removing the Reserve Sector from any of the drives that are striped will destroy the arrayed data.

To remove the Reserve Sector, follow these steps:

1.During boot up, press Ctrl-F to enter the FastBuild BIOS utility.

2.Choose option 2, View Drive Assignments.

3.Press arrow keys to highlight the drive where you wish to remove the reserve sector.

4.Press Alt-F1. The highlighted drive will start blinking on the screen.

5.Press Ctrl-Tab. A message will appear that says the reserved sector (which is where array information is kept) on the disk will be wiped.

6.Press Y to confirm.

7.Take the appropriate action:

For striped arrays, repeat this process for each member of the particular array that is having a problem. When you are finished, press the Esc key twice to reboot.

For mirrored arrays, hit the Esc key twice to reboot.

8.After rebooting, use FastBuild to re-create the array.

For striped arrays, use FDISK and FORMAT after setting up the array.

For mirrored arrays, rebuild the mirrored array.

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Contents Fasttrak S150 TX2PLUS Trademarks CopyrightImportant Data Protection Information Contents Page Introduction FastTrak S150 TX2plusPromise Array Management Utility PAM Key Features and Benefits Features BenefitsCompatibility Installation Unpacking Your FastTrak CardInstalling the FastTrak Card Insert the FastTrak card into an open PCI slotInstalling the Hard Drives FastTrak S150 TX2plus card Creating Your Disk Array Creating a Performance Array Creating a Security Array with New Drives Page Creating a Security Array with an Existing Data Drive Seagate S380023AS Installation Creating a Security Array with Quick Initialization Installation Page Using FastBuild Configuration Utility Viewing FastTrak S150 TX2plus Bios ScreenNavigating the FastBuild Setup Menu Using the Main MenuOptimize Array for Creating Arrays AutomaticallyPerformance Security Security and PerformanceUsing a Hot Spare Drive Viewing Drive Assignments Creating Multiple ArraysManually Creating an Array Selecting Array Type Selecting Stripe BlockGigabyte Boundary Assigning Drives to Array Creating a Striped ArrayCreating a Mirrored Array Using New Drives Adding Fault Tolerance to an Existing Drive Drive Model Capacity MB Page How FastTrak S150 TX2plus Orders Arrays Creating a Hot Spare Drive for Mirrored ArraysHow FastTrak S150 TX2plus Saves Array Information Deleting an Array Array Stripe 160048 Rebuilding a Mirrored Array 80024 Page Installing Software Drivers Procedure NumberWindows XP Installation Existing Windows XP Installation Confirming Windows XP Driver InstallationNew Windows 2000 Installation Existing Windows 2000 Installation Confirming Windows 2000 Driver InstallationNew Windows ME Installation Existing Windows ME Installation Confirming Windows ME Driver InstallationNew Windows NT4.0 Installation Existing Windows NT4.0 Installation Removing Driver from Windows NT4.0New Windows 98 Installation Existing Windows 98 Installation Confirming Windows 98 Driver InstallationPage About Adapter Bios FastBuild Auto Menu SetupAbout FastTrak S150 TX2plus Reserve SectorRAID Level Performance Fault Capacity No. Tolerance Drives Disk Array TermsDisk Array Description Disk Array MemberAbout RAID Levels Striping RAIDMirroring RAID Data Mirror Disk DrivesDisk Array Concepts Striping / Mirroring RAID 0+1 Motherboard Issues Configuring PCI IRQ resourcesIntermittent data problems Freeing additional IRQ resourcesSystem Cmos Issues Using an Onboard IDE Card with FastTrak S150 TX2plusDrive-Related Errors Critical Array Status Error Reported during BootDrive cannot be formed into an array System Cmos displays C or D drive failure during StartupUnable to Partition or Format Array Cannot Rebuild Mirrored RAID 1 Array Operating System-Related Issues Promise Windows driver does not appear in Device ManagerTroubleshooting & Tips Performance Tips Optimize Array for PerformanceChange Setting of PCI Bus Utilization Page Appendix a Frequently Asked Questions Pre-InstallationRAID 1 Mirror RAID 0 StripeRAID 0+1 Stripe + Mirror Drive Issues Page Installation Issues Post-InstallationPage USA Tech Support Center Technical Support ServicesEuropean Tech Support Pacific Rim Sales Office China OfficeLimited Warranty Disclaimer of other warrantiesYour Responsibilities Returning Product for Repair