Appendix B: Technical Support
Limited Warranty
Promise Technology, Inc. (“Promise”) warrants that for Three (3) years from the time of the delivery of the product to the original end user:
a)the product will conform to Promise’s specifications;
b)the product will be free from defects in material and workmanship under normal use and service.
This warranty:
a)applies only to products which are new and in cartons on the date of purchase;
b)is not transferable;
c)is valid only when accompanied by a copy of the original purchase invoice.
d)is not valid on spare parts, fans, and power supplies.
This warranty shall not apply to defects resulting from:
a)improper or inadequate maintenance, or unauthorized modification(s), performed by the end user;
b)operation outside the environmental specifications for the product;
c)accident, misuse, negligence, misapplication, abuse, natural or personal disaster, or maintenance by anyone other than a Promise or a
Disclaimer of other warranties
This warranty covers only parts and labor, and excludes coverage on software items as expressly set above.
Except as expressly set forth above, Promise disclaims any warranties, expressed or implied, by statute or otherwise, regarding the product, including, without limitation, any warranties for fitness for any purpose, quality, merchantability,
Promise does not warrant that any product is free from errors or that it will interface without problems with your computer system. It is your responsibility to back up or otherwise save important data before installing any product and continue to back up your important data regularly.
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