Pitney Bowes DA900 manual Running low on ink. Replace cartridge

DA900 AddressRight™ Printer 8

Poor Print Quality	• Running low on ink. Replace cartridge.
(continued)
	Print streaking/smearing on material
	• Envelope thickness adjustment too low. Raise
	printheads.
	• Exit roller dirty. Clean exit roller with water.
	• Printhead dirty. Clean printheads.
	• Ink is not being absorbed because paper is coated
	or plastic. Use fast-dry ink.
	• You are printing in high resolution mode on glossy
	media. Change print quality, or use W853 dryer, or
	use fast-dry ink.
	• High humidity is slowing down drying time. Use
	fast-dry ink.

White lines/streaks in a line of print or in graphics

•Cartridge not properly inserted. Remove and rein- sert the cartridge into the carriage holder.

•Ink cartridge nozzle crusted over. Clean with lint- free, dampened cloth.

•Cartridge was hit, shaken or dropped. Replace cartridge.

•Tap water was used to clean cartridge and mineral deposits have blocked the ink chamber. Replace the cartridge and use only distilled water to clean printheads.

•Wrongly directed or forceful wipes have driven par- ticles into nozzles. Replace the cartridge. Clean printheads as directed in Chapter 6—Maintenance.

•Addresses not positioned properly; too close to center of media.

8 - Troubleshooting

SV60970-OG Rev. A 8-7