Pitney Bowes DA900 manual Poor Print Quality Prints wrong/ incomplete information

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8 Troubleshooting

Poor Print Quality (continued)

Prints wrong/ incomplete information

•Chosen envelope size is too small. Select correct envelope size from drop-down box on menu bar.

•If your graphic has a white line through it, the printheads may need to be banded together.

Prints garbage

•Poor cable connections. Check parallel cable. Make sure cable is connected securely at both ends. Does cable exceed maximum 6' length? Re- place cable with a good cable.

•Interface problem. Check printer setup at com- puter.

•Ink supply low. Replace cartridge.

•Turn the printer off and on. Restart job.

No barcode

•Wrong font selected. Choose USPS barcode font.

•No ZIP Code. Check ZIP Code.

•Barcode not enabled. Enable bar code.

Not all addresses on the list have printed

•You have selected only some addresses to print. Select Print from the File menu and select All Ad- dresses.

•You have added or removed records from a mail list and then printed without first exiting the appli- cation used to modify the list. Correct by reattach- ing the layout to the modified list.

Extra lines on media, losing data

•Buffer overflow. Check the data in your database. Close the print job screen. Power down printer for a few seconds, then restart print job.

8-8

SV60970-OG Rev. A

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Contents DA900 AddressRight Printer FCC Compliance Contents Contents Maintenance Supplies and Options Introduction Introduction DA900 AddressRight Printer Other Sources of Information Important Safety Notes What Do I Need To Know?Wall outlet should be near the machine and easily Introduction Specifications Media Size SpecificationsMedia Requirements Stapling/ClippingMedia Requirements Printer Output Specifications Performance Specifications Environmental RequirementsComputer Requirements Options Specifications Meet the DA900 Printer Meet the DA900 Printer Printer ComponentsMeet the DA900 Printer Components 6. Feed RampControl Panel DA900 Printer Control Panel Messages DA900 Menu Options DA900 Meet the DA900 Printer Setting Up Your Printer Setting Up Your Printer LocationPrinter Setup Setting Up Your Printer DA900 AddressRight Printer Install the Bulk Ink Cartridge DA900 AddressRight Printer Connect to Your Computer Change parallel port settings using plus and minus keys Print Driver Printer Adjustments Printer Adjustments About this Chapter Set the Separator GapAdjust PrinterPush up to lock Adjust the Side Guides Adjust the Feed Ramp Adjust for Media Thickness Physically Position the Printheads Adjust the Upper Exit Rollers Print Test Pieces Using the DA900 Print Driver Using the DA900 Print Driver Accessing the Print Driver Print DriverGeneral Tab Printing Preferences Advanced Options Paper Size Advanced Options Head Adjustment Print Heads Advanced Options Print Quality Advanced Options Feed Delay Advanced Options Inverted Printing Advanced Options Language Using the DA900 Print Driver Maintenance Maintenance General Cleaning Replacing the Inkjet CartridgeSetting Ink Left Feature When Replacing Cartridges Nnn Cartridge Storage Purging the Printhead Nozzles Cleaning Printheads Cleaning the Media Sensor Replacing the Separator Tips DA900 AddressRight Printer Feed Rollers Replacing the Feed Rollers Maintenance Troubleshooting Phone Support TroubleshootingGetting Help Before You CallTroubleshooting Power Problems Feeding ProblemsFeeding Problems Printing Problems No print on media Printing Problems Poor Print Quality Running low on ink. Replace cartridge Poor Print Quality Prints wrong/ incomplete information Troubleshooting Printer Errors Supplies Options Supplies and Accessories Supplies and OptionsHow to Order Options Supplies/OptionsSupplies and Options Appendix a Glossary Appendix A-Glossary DA900 AddressRight Printer a Appendix aAppendix A-Glossary DA900 AddressRight Printer a Appendix A-Glossary DA900 AddressRight Printer a Feeding DA900 AddressRight Printer a Appendix A-Glossary Appendix B Application Notes Appendix B-Application Notes Fixed-Head Versus Shuttle Head Printers Printheads and BandsDA900 AddressRight Printer B Appendix B Printheads and Bands Color Unprintable Areas Dual Purpose Ruler Other Printer Characteristics DA900 AddressRight Printer BIssues CompatibilityIndex Symbols IndexDA900 AddressRight Printer Index URL Page Page SV60970-OGRevA

DA900 specifications

The Pitney Bowes DA900 is an advanced mailing system designed to cater to the evolving needs of modern businesses. This versatile machine enhances productivity and efficiency in mail processing, making it an ideal choice for companies looking to streamline their mailing operations.

One of the standout features of the DA900 is its impressive processing speed. With the capability to process up to 240 letters per minute, businesses can reduce the time spent on sorting and distributing mail, thereby freeing up valuable resources for other essential tasks. This high-speed performance is complemented by its ability to handle a variety of mail types, including large envelopes and mixed mail, making it a flexible solution for diverse mailing requirements.

The DA900 is equipped with intelligent technology that automates many tasks, including address validation and printing. This ensures that every piece of mail reaches its intended destination without delay. The machine supports various envelope sizes and can print postage directly onto envelopes, reducing the need for stickers or labels. This feature not only saves time but also minimizes waste, making it an environmentally friendly option.

User-friendliness is an essential characteristic of the DA900. Its intuitive touchscreen interface allows operators to navigate through functions easily and access crucial information in real time. Additionally, the machine's modular design enables businesses to upgrade components as needed, ensuring that it can evolve with the company’s growth and changing demands.

Another notable benefit of the DA900 is its integration capabilities. It can seamlessly connect with cloud-based services, enabling users to track mail and monitor postage costs effectively. This connectivity aids in optimizing mailing strategies and helps businesses keep a close eye on expenses.

Security and reliability are also central to the DA900's design. The system incorporates advanced security features that safeguard sensitive information and prevent unauthorized access. With robust build quality and a reputation for reliability, businesses can trust that the DA900 will deliver consistent performance day in and day out.

In summary, the Pitney Bowes DA900 is a powerful tool for any organization in need of a sophisticated mailing solution. With its high-speed capabilities, intelligent automation technologies, user-friendly interface, and robust integration, it stands out as a premium choice for those looking to enhance their mailing efficiency and effectiveness. Whether for small enterprises or large corporations, the DA900 meets diverse mailing needs with elegance and reliability.
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