Appendix 25
ELSA Japan Inc.
Mita Suzuki Building 3F | Phone: | |
Fax: | ||
Tokyo |
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Japan |
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The ELSA LocalWeb
The ELSA LocalWeb provides direct access to ELSA’s local Internet server, and contains the same information as the Internet web server www.elsa.com. Here you will find infor- mation about all ELSA products, the latest drivers, software and documentation, and you have the opportunity to put questions to our sales and support departments via the ELSA news server. To access the ELSA LocalWeb, you need a dialer program (e.g. the
To make a connection, first start the dialer software. Where information for the DNS server is requested, enter the IP address as 172.22.1.2. The user name is guest; no pass- word is necessary. With a successful connection active, the browser software can be started.
Driver Updates
The latest versions of the ELSA drivers are always available for download from our Inter- net WWW site www.elsa.com or our LocalWeb and via direct FTP from ftp.elsa.com. You will also find lots of information and answers to frequently asked questions (FAQs). You might also consider the newsgroups on our Webpages. Before you contact the ELSA Support team, please make sure that you are using the latest driver versions.
Repair?
If you are not sure whether your ELSA expansion board is defective or if the problem is just a driver which is incorrectly installed, please call the ELSA support hotline before you send the board for repair. Should you need to send in the ELSA expansion board to be repaired, please use suitable packing material and the original box to prevent damage during transport. In addition, please include a copy of the original purchase receipt as well!
You can help reduce the repair time by including a detailed description of the fault with the device, which will help us track down the error source.