Dell 944 owner manual Contacting Dell, Technical Assistance

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Contacting Dell

Technical Assistance

If you need help with a technical problem, Dell is ready to assist you.

1Call technical support from a telephone near or at the printer so that technical support can assist you with any necessary procedures. When calling Dell, use your Express Service Code to help expedite the routing of your call to the proper support personnel.

The Express Service Code is located under the printer unit and on the back panel of the printer.

NOTE: Dell's Express Service Code system may not be available in all countries.

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2In the U.S., Business customers should call 1-877-459-7298, and Consumer (Home and Home Office) customers should call 1-800-624-9896.

If you are calling from a different country or are in a different Service area, see "Contacting Dell" on page 86 for your local telephone number.

3Follow the menu prompts in the automated telephone system to speak with a technical

support representative.

Contacting Dell

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Contents Look Inside For Luxembourg Korea AustraliaAustria MalaysiaUnited States Government Restricted Rights W . d e l l . c o m s u p p o r t . d e l l . c o m Contents Copying Viewing Sent and Received Faxes Using Fax Console or Fax Receiving a Fax Using Fax Console or Fax ServiceRemoving and Reinstalling the Software Cleaning the Ink Cartridge NozzlesDell Software License Agreement 113 General Problems114 Page W . d e l l . c o m s u p p o r t . d e l l . c o m About Your Printer Number Part Description Understanding the Printer PartsStraight out and flip out the extender Setting the Language on Your Printer Setting Up Your PrinterResetting the Language on Your Printer Number Use Using the Operator PanelCopy menu item Settings Copy ModeOperator Panel Menus Copy menu item Settings Copy menu item Settings Photo menu item Settings Photo ModePress the Menu button To access these other Photo menu items Photo menu item Settings Setup Mode Scan ModeScan menu item Settings Setup menu item SettingsMaintenance menu item Settings Maintenance ModeLoading Paper About Your Printer Understanding the Automatic Paper Type Sensor Quality/Speed settingsClick Printing Preferences Right-click the Dell Photo AIO Printer 944 iconPrinting a Document PrintingPrinting Photos Printing Borderless Photos Printing Envelopes Printing Photos From a PictBridge-Enabled Camera Printing Photos From a Memory Card or USB Key Printing Saving Photos to Your Computer Viewing or Printing PhotosViewing a Slide Show Printing All Photos on Memory Card or USB Memory KeyCropping Photos Adjusting Photos on a Memory Card or USB Memory KeyRotating Photos Using Automatic Image Enhancement Using Red Eye ReductionTo turn Red Eye Reduction off Printing Photos in Sepia Tone To turn Automatic Image Enhancement offTo turn Sepia Tone Printing off Printing Copying Copying Documents Using the Operator PanelCopying Documents Using Your Computer Copying Click See More Copy Settings to Copying Photos Using the Operator PanelCopying Photos Using Your Computer Click See More Copy Settings to Select a copy quantity and color Changing Copy SettingsClick this tab Copying Scanning Documents ScanningScanning Photos Click See More Scan Settings toClick Preview Now to see your scanned image Scanning Multiple Pages or Images Scanning a Photo or Document Across a Network Scanning Editing Scanned Text Using Optical Character Recognition OCR Mailing a Scanned Image or Document Saving an Image on Your ComputerClick Scan Now Scanned text opens in the program you selectedEnlarging or Reducing Images or Documents Scanning Scanning Faxing Installing Microsoft Fax Console in Windows XPAdd or Remove Programs dialog box, click Close To configure for fax Faxing a Paper Document Using the Operator Panel Faxing a Paper Document Using Your Computer Faxing Electronic Documents Receiving a Fax Using Fax Console or Fax Service ManagementChanging the Fax Configuration Understanding the Software Using the Dell All-In-One CenterThis section You can Dell All-In-One Center allows you toUsing Printing Preferences Printing Preferences Tabs Complete-A-Print settingsTab Options All Black PrintingPaint Shop Pro Studio Using Dell Picture StudioSelect Save to Computer from the Photo Mode menu Using Memory Card ManagerDell Ink Management System Understanding the Software Windows XP, click Start→ My Computer Removing and Reinstalling the SoftwareReplacing Ink Cartridges Ink Cartridge MaintenanceInk Cartridge Maintenance Ink Cartridge Maintenance Until you see Align Cartridges Aligning Ink CartridgesClick Align Print Cartridges Click Print Ink cartridges align when the page printsClick Clean Print Cartridges Cleaning the Ink Cartridge NozzlesSetup Problems TroubleshootingComputer Problems Windows XP, click Start→ My ComputerSE T Y O UR P R in T E R a S T H E D E Fault P R I NT E R For more information, see Error Messages and Lights on Printer ProblemsFax Problems General ProblemsPaper Problems Using your printer and your computer Error Message What it indicates Solution Error Messages and LightsNo Computer Photo ModePaper Jam Paper OutImproving Print Quality Technical Assistance Contacting DellContacting Dell Automated Order-Status ServiceAntigua and Barbuda AnguillaArgentina Buenos Aires ArubaBahamas Austria Vienna Website support.euro.dell.comBarbados Belgium BrusselsCayman Islands Canada North York, OntarioChile Santiago Colombia China XiamenCosta Rica Denmark Copenhagen Website support.euro.dell.com Czech Republic Prague Website support.euro.dell.comDominica Dominican RepublicHome and Small Business France Paris Montpellier Website support.euro.dell.comCorporate Germany Langen Website support.euro.dell.comGrenada Greece Website support.euro.dell.comGuatemala GuyanaItaly Milan Website support.euro.dell.com Ireland Cherrywood Website support.euro.dell.comJamaica Korea Seoul Japan Kawasaki Website support.jp.dell.comLuxembourg Website support.euro.dell.com Latin AmericaMacao Malaysia Penang Website support.ap.dell.comMontserrat MexicoNetherlands Antilles Netherlands Amsterdam Website support.euro.dell.comPanama Norway Lysaker Website support.euro.dell.comPeru Poland Warsaw Website support.euro.dell.comSlovakia Prague Website support.euro.dell.com Singapore Singapore Website support.ap.dell.comSouth Africa Johannesburg Website support.euro.dell.com 09/091Spain Madrid Website support.euro.dell.com 100Sweden Upplands Vasby Website support.euro.dell.com Switzerland Geneva Website support.euro.dell.comTaiwan Website support.ap.dell.com 101Thailand Website support.ap.dell.com Trinidad/TobagoBracknell Website support.euro.dell.com 102Uruguay A. Austin, Texas 103Business Virgin IslandsContacting Dell Terms and Conditions of Sale Appendix105 Software 106Headings 107What is not covered by this limited warranty? What is covered by this limited warranty?Limited Warranties and Return Policy 108What will Dell do? How long does this limited warranty last?109 May I transfer the limited warranty? What if I purchased a service contract?How will you fix my product? 110111 Total Satisfaction Return Policy U.S. OnlyDell Printer Consumables Limited Warranties Consumables Limited Warranty U.S. OnlyExport Regulations 112Dell Software License Agreement Limited Warranty113 Government Restricted Rights Regulatory NoticesGeneral 114115 FCC Notices U.S. OnlyAppendix 117 D exIndex