Dell 5000 manual Warranty and Return Policy Information, Other Documents You May Need

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Warranty and Return Policy Information

Dell Computer Corporation (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry- standard practices.

For information about the Dell warranty and return policy, see Appendix E, “Limited Warranty and Return Policy.”

Other Documents You May Need

In addition to this Reference and Troubleshooting Guide, the following documentation is included with your computer:

The Setup Guide provides instructions for setting up a Dell Inspiron computer and for using your computer’s hardware.

The system Help contains essential information you need to use your computer. To open the Help, click the Start button, point to Programs --> Dell Accessories, and click System Help.

You may also have one or more of the following documents:

Information updates describing changes to your computer or software.

NOTE: Always read any included update before consulting any other documenta- tion—the updates contain the latest information.

Operating system documentation is included if Dell installed the operating sys- tem on your hard-disk drive. This documentation describes how to configure and use your operating system software.

Notational Conventions

The following subsections list notational conventions used in this document.

Notes, Notices, and Cautions

Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, notices, and cautions, and they are used as follows:

NOTE: A NOTE indicates important information that helps you make better use of your computer system.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.

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Contents Reference Troubleshooting Guide Page Safety Instructions When Using Your ComputerPage Ergonomic Computing Habits Viii When Removing or Installing Memory Modules Protecting Against Electrostatic DischargePage Preface About This GuideOther Documents You May Need Warranty and Return Policy InformationNotational Conventions Typographical Conventions Examples autoexec.bat and c\windowsXiv Contents Installing System Software Getting Help Xviii Index Figures TablesPage Options and Upgrades Available Options and UpgradesUsing Drives in the Media Bay Swapping Media Bay DevicesSwapping Devices Using Softex BayManager Installing an Internal Hard-Disk Drive Returning a Hard-Disk Drive to Dell Removing the Internal Hard-Disk DriveInstalling Memory Modules Repackaging the Hard-Disk DriveRemoving the Memory Module Cover Removing a Memory Module Using a Port Replicator Connecting Other External DevicesSystem Help Dell Inspiron 5000 Reference and Troubleshooting Guide Troubleshooting Checking the BasicsCheck Connections Evaluate Environmental FactorsRunning the Dell Diagnostics Check the Electrical Power SourceStart the Dell Diagnostics Floppy Internal Hard DriveSelect Devices to Test Dell Diagnostics Main Screen Confirm the System Configuration Information Device Groups Devices for Highlighted GroupUse the Dell Diagnostics Help Menu MemoryTroubleshooting Procedures Exit the Dell DiagnosticsRestart Your Computer Dry Out a Wet ComputerTest a Dropped or Damaged Computer Select Fully Test All Devices Recover From a Program That Is Not RespondingRestart a Computer That Is Not Responding Click End TaskResolve CD-ROM or DVD-ROM Drive Problems Resolve Audio ProblemsResolve Diskette Drive Problems Resolve Display Problems Resolve External Monitor ProblemsResolve Hardware Conflicts Resolve External Keyboard ProblemsResolve Hard-Disk Drive Problems Click the Device Manager tabResolve Infrared Port Problems Infrared devices Network adapters Ports COM & LPTResolve Memory Problems Resolve Modem, Fax, and Internet Connection Problems Resolve PC Card ProblemsResolve Software Problems Resolve Touch Pad and Mouse ProblemsResolve Television Problems Shut Down window, select Restart the ComputerSupport.dell.com Troubleshooting Dell Inspiron 5000 Reference and Troubleshooting Guide Installing System Software Installing the Windows 98 Operating SystemRecreating the Hibernate Save-to-Disk Suspend File Windows Boot Your Computer With the System Software CDFloppy Exit to MS-DOS Delete the Hibernate FileExit to MS-DOS from the Dell Diagnostics Menu Enable Hibernate SupportExit to MS-DOS from the Dell Diagnostic Menu Create the Hibernate FileInstalling Drivers and Utilities for Windows Install the Audio Driver WindowsInstall the Video Driver Windows Install the Touch Pad Driver WindowsInstall Softex BayManager Windows Install the Internal Modem Driver Windows 98 Optional Install the Software DVD Decoder Windows 98 Optional Install the Intel SpeedStep Utility Windows 98 Optional Click the Start button and select Settings Control PanelSystem Software CD Install the Video Driver Windows WinZip Self-Extractor window appears At the Important Information window, click Next twiceInstall the Software DVD Decoder Windows 2000 Optional Software License Agreement window appearsInstall the Intel SpeedStep Utility Windows 2000 Optional Install the System Help From the System Software CD Click Copy HereDownload the System Help From the Dell Support Web Site Updating Drivers and UtilitiesDell Inspiron 5000 Reference and Troubleshooting Guide Technical Assistance Getting HelpHelp Tools AutoTech Service World Wide WebTechnical Support Service Problems With Your OrderTechFax Service Automated Order-Status SystemDell Inspiron 5000 Reference and Troubleshooting Guide Before You Call Diagnostics Checklist Diagnostics ChecklistDell Contact Numbers 1344International Dialing Codes Austria AustraliaWeb site http//support.euro.dell.com Brunei BelgiumBrazil CanadaDenmark ChinaCzech Republic FinlandGermany FranceHong Kong Japan IrelandItaly Web site http//support.jp.dell.comLuxembourg KoreaLatin America MacauNew Zealand MexicoNetherlands NorwaySouth Africa PolandSingapore Southeast AsianSwitzerland SpainSweden TaiwanTechConnect BBS Sales 01344 720000 AutoFax Dell Home and Small Business Group Dell Inspiron 5000 Reference and Troubleshooting Guide Technical Specifications Table A-1. Technical SpecificationsPC Card Video Tabs AC Adapter Environmental Computer Accessing the System Setup Program Using the System Setup ProgramMain System Devices Security Power Boot Exit Navigating Through the System Setup Program Table B-1. System Setup Program Navigation KeysMain Menu Item Specific HelpSystem Devices Menu Figure B-2. System Devices MenuSecurity Menu SecurityPower Menu Figure B-4. Power MenuBoot Menu Figure B-5. Boot MenuExit Menu ExitTable C-1. System Error Messages System MessagesReal time clock Regulatory Notices FCC Notices U.S. Only Class aClass B Modem Regulatory InformationIC Notice Canada Only Fax BrandingSupport.dell.com Regulatory Notices D-5 New Zealand Telecom Warnings CTR21 DeclarationGeneral CE Notice European Union Important NoticeEN 55022 Compliance Czech Republic Only Battery DisposalVcci Notice Japan Only Class a ITE Polish Center for Testing and Certification NoticeClass B ITE $.&,012-78..9.79.5,0=$ #$%$&$*+,-.%*/.&012#3$4$5 /.106-$78NOM Information Mexico Only Información para NOM únicamente para México Three-Year Limited Warranty U.S. Only Limited Warranty and Return PolicyCoverage During Year One Coverage During Years Two and Three General ProvisionsThree-Year Limited Warranty Canada Only Coverage During Year One Guarantee Making a Claim ExclusionsLimitation and Statutory Rights Dell Computer de Colombia Corporation Total Satisfaction Return Policy U.S. and Canada OnlyDell Computer de Mexico SA de CV Macrovision Product Notice Index International access codes about, 4-8 instructions for using Support.dell.com Index Dell Inspiron 5000 Reference and Troubleshooting Guide World Wide Web help tools Dell Inspiron 5000 Reference and Troubleshooting Guide Dell Information Development Total page Count
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