Dell 5000 manual

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Information in this document is subject to change without notice. © 1999–2000 Dell Computer Corporation. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, DellWare, and Inspiron are trademarks of Dell Computer Corporation; Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation; Intel and Pentium are registered trademarks and SpeedStep is a trademark of Intel Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.

April 2000 P/N 3959U Rev. A01

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Contents Reference Troubleshooting Guide Page Safety Instructions When Using Your ComputerPage Ergonomic Computing Habits Viii When Removing or Installing Memory Modules Protecting Against Electrostatic DischargePage Preface About This GuideNotational Conventions Warranty and Return Policy InformationOther Documents You May Need Typographical Conventions Examples autoexec.bat and c\windowsXiv Contents Installing System Software Getting Help Xviii Index Figures TablesPage Options and Upgrades Available Options and UpgradesUsing Drives in the Media Bay Swapping Media Bay DevicesSwapping Devices Using Softex BayManager Installing an Internal Hard-Disk Drive Returning a Hard-Disk Drive to Dell Removing the Internal Hard-Disk DriveInstalling Memory Modules Repackaging the Hard-Disk DriveRemoving the Memory Module Cover Removing a Memory Module System Help Connecting Other External DevicesUsing a Port Replicator Dell Inspiron 5000 Reference and Troubleshooting Guide Troubleshooting Checking the BasicsCheck Connections Evaluate Environmental FactorsRunning the Dell Diagnostics Check the Electrical Power SourceStart the Dell Diagnostics Floppy Internal Hard DriveSelect Devices to Test Dell Diagnostics Main Screen Confirm the System Configuration Information Device Groups Devices for Highlighted GroupUse the Dell Diagnostics Help Menu MemoryTroubleshooting Procedures Exit the Dell DiagnosticsRestart Your Computer Dry Out a Wet ComputerTest a Dropped or Damaged Computer Select Fully Test All Devices Recover From a Program That Is Not RespondingRestart a Computer That Is Not Responding Click End TaskResolve Diskette Drive Problems Resolve Audio ProblemsResolve CD-ROM or DVD-ROM Drive Problems Resolve Display Problems Resolve External Monitor ProblemsResolve Hardware Conflicts Resolve External Keyboard ProblemsResolve Hard-Disk Drive Problems Click the Device Manager tabResolve Infrared Port Problems Infrared devices Network adapters Ports COM & LPTResolve Memory Problems Resolve Modem, Fax, and Internet Connection Problems Resolve PC Card ProblemsResolve Software Problems Resolve Touch Pad and Mouse ProblemsResolve Television Problems Shut Down window, select Restart the ComputerSupport.dell.com Troubleshooting Dell Inspiron 5000 Reference and Troubleshooting Guide Installing System Software Installing the Windows 98 Operating SystemFloppy Boot Your Computer With the System Software CDRecreating the Hibernate Save-to-Disk Suspend File Windows Exit to MS-DOS Delete the Hibernate FileExit to MS-DOS from the Dell Diagnostics Menu Enable Hibernate SupportExit to MS-DOS from the Dell Diagnostic Menu Create the Hibernate FileInstalling Drivers and Utilities for Windows Install the Audio Driver WindowsInstall the Video Driver Windows Install the Touch Pad Driver WindowsInstall Softex BayManager Windows Install the Internal Modem Driver Windows 98 Optional Install the Software DVD Decoder Windows 98 Optional Install the Intel SpeedStep Utility Windows 98 Optional Click the Start button and select Settings Control PanelSystem Software CD Install the Video Driver Windows WinZip Self-Extractor window appears At the Important Information window, click Next twiceInstall the Software DVD Decoder Windows 2000 Optional Software License Agreement window appearsInstall the Intel SpeedStep Utility Windows 2000 Optional Install the System Help From the System Software CD Click Copy HereDownload the System Help From the Dell Support Web Site Updating Drivers and UtilitiesDell Inspiron 5000 Reference and Troubleshooting Guide Help Tools Getting HelpTechnical Assistance AutoTech Service World Wide WebTechnical Support Service Problems With Your OrderTechFax Service Automated Order-Status SystemDell Inspiron 5000 Reference and Troubleshooting Guide Before You Call Diagnostics Checklist Diagnostics ChecklistDell Contact Numbers 1344International Dialing Codes Web site http//support.euro.dell.com AustraliaAustria Brunei BelgiumBrazil CanadaDenmark ChinaCzech Republic FinlandHong Kong FranceGermany Japan IrelandItaly Web site http//support.jp.dell.comLuxembourg KoreaLatin America MacauNew Zealand MexicoNetherlands NorwaySouth Africa PolandSingapore Southeast AsianSwitzerland SpainSweden TaiwanTechConnect BBS Sales 01344 720000 AutoFax Dell Home and Small Business Group Dell Inspiron 5000 Reference and Troubleshooting Guide Technical Specifications Table A-1. Technical SpecificationsPC Card Video Tabs AC Adapter Environmental Computer Main System Devices Security Power Boot Exit Using the System Setup ProgramAccessing the System Setup Program Navigating Through the System Setup Program Table B-1. System Setup Program Navigation KeysMain Menu Item Specific HelpSystem Devices Menu Figure B-2. System Devices MenuSecurity Menu SecurityPower Menu Figure B-4. Power MenuBoot Menu Figure B-5. Boot MenuExit Menu ExitTable C-1. System Error Messages System MessagesReal time clock Regulatory Notices FCC Notices U.S. Only Class aClass B Modem Regulatory InformationIC Notice Canada Only Fax BrandingSupport.dell.com Regulatory Notices D-5 General CTR21 DeclarationNew Zealand Telecom Warnings CE Notice European Union Important NoticeVcci Notice Japan Only Battery DisposalEN 55022 Compliance Czech Republic Only Class B ITE Polish Center for Testing and Certification NoticeClass a ITE $.&,012-78..9.79.5,0=$ #$%$&$*+,-.%*/.&012#3$4$5 /.106-$78NOM Information Mexico Only Información para NOM únicamente para México Coverage During Year One Limited Warranty and Return PolicyThree-Year Limited Warranty U.S. Only Coverage During Years Two and Three General ProvisionsThree-Year Limited Warranty Canada Only Coverage During Year One Guarantee Limitation and Statutory Rights ExclusionsMaking a Claim Dell Computer de Mexico SA de CV Total Satisfaction Return Policy U.S. and Canada OnlyDell Computer de Colombia Corporation Macrovision Product Notice Index International access codes about, 4-8 instructions for using Support.dell.com Index Dell Inspiron 5000 Reference and Troubleshooting Guide World Wide Web help tools Dell Inspiron 5000 Reference and Troubleshooting Guide Dell Information Development Total page Count

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