Dell 5000 When Removing or Installing Memory Modules, Protecting Against Electrostatic Discharge

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When Removing or Installing Memory Modules

Before removing or installing memory modules, perform the following steps in the sequence indicated.

NOTICE: The only time you should ever access the inside of your computer is when you are installing memory modules.

NOTICE: Wait 5 seconds after turning off the computer before disconnecting a peripheral device or removing a memory module to help prevent possi- ble damage to the system board.

1.Turn off your computer and any attached peripherals.

2.Disconnect your computer and peripherals from electrical outlets to reduce the potential for personal injury or shock. Also, disconnect any telephone or telecom- munication lines from the computer.

3.Remove the main battery from the Battery Bay and, if necessary, the secondary battery from the media bay.

4.Ground yourself by touching the unpainted metal surface of the I/O panel on the back of the computer.

While you work, periodically touch the I/O panel to dissipate any static electricity that might harm internal components.

Protecting Against Electrostatic Discharge

Static electricity can harm electronic components inside your computer. To prevent static damage, discharge static electricity from your body before you touch any of your computer’s electronic components, such as a memory module. You can do so by touching an unpainted metal surface on the computer’s I/O panel.

As you continue to work inside the computer, periodically touch an I/O connector to remove any static charge your body may have accumulated.

You can also take the following steps to prevent damage from electrostatic discharge (ESD):

When unpacking a static-sensitive component from its shipping carton, do not remove the component from the antistatic packing material until you are ready to install the component. Just before unwrapping the antistatic packaging, be sure to discharge static electricity from your body.

When transporting a sensitive component, first place it in an antistatic container or packaging.

Handle all sensitive components in a static-safe area. If possible, use antistatic floor pads and workbench pads.

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Contents Reference Troubleshooting Guide Page When Using Your Computer Safety InstructionsPage Ergonomic Computing Habits Viii Protecting Against Electrostatic Discharge When Removing or Installing Memory ModulesPage About This Guide PrefaceOther Documents You May Need Warranty and Return Policy InformationNotational Conventions Examples autoexec.bat and c\windows Typographical ConventionsXiv Contents Installing System Software Getting Help Xviii Figures Tables IndexPage Available Options and Upgrades Options and UpgradesSwapping Media Bay Devices Using Drives in the Media BaySwapping Devices Using Softex BayManager Installing an Internal Hard-Disk Drive Removing the Internal Hard-Disk Drive Returning a Hard-Disk Drive to DellRepackaging the Hard-Disk Drive Installing Memory ModulesRemoving the Memory Module Cover Removing a Memory Module Using a Port Replicator Connecting Other External DevicesSystem Help Dell Inspiron 5000 Reference and Troubleshooting Guide Checking the Basics TroubleshootingEvaluate Environmental Factors Check ConnectionsCheck the Electrical Power Source Running the Dell DiagnosticsFloppy Internal Hard Drive Start the Dell DiagnosticsSelect Devices to Test Dell Diagnostics Main Screen Device Groups Devices for Highlighted Group Confirm the System Configuration InformationMemory Use the Dell Diagnostics Help MenuExit the Dell Diagnostics Troubleshooting ProceduresDry Out a Wet Computer Restart Your ComputerTest a Dropped or Damaged Computer Click End Task Recover From a Program That Is Not RespondingRestart a Computer That Is Not Responding Select Fully Test All DevicesResolve CD-ROM or DVD-ROM Drive Problems Resolve Audio ProblemsResolve Diskette Drive Problems Resolve External Monitor Problems Resolve Display ProblemsClick the Device Manager tab Resolve External Keyboard ProblemsResolve Hard-Disk Drive Problems Resolve Hardware ConflictsInfrared devices Network adapters Ports COM & LPT Resolve Infrared Port ProblemsResolve Memory Problems Resolve PC Card Problems Resolve Modem, Fax, and Internet Connection ProblemsResolve Touch Pad and Mouse Problems Resolve Software ProblemsShut Down window, select Restart the Computer Resolve Television ProblemsSupport.dell.com Troubleshooting Dell Inspiron 5000 Reference and Troubleshooting Guide Installing the Windows 98 Operating System Installing System SoftwareRecreating the Hibernate Save-to-Disk Suspend File Windows Boot Your Computer With the System Software CDFloppy Delete the Hibernate File Exit to MS-DOSCreate the Hibernate File Enable Hibernate SupportExit to MS-DOS from the Dell Diagnostic Menu Exit to MS-DOS from the Dell Diagnostics MenuInstall the Audio Driver Windows Installing Drivers and Utilities for WindowsInstall the Touch Pad Driver Windows Install the Video Driver WindowsInstall Softex BayManager Windows Install the Internal Modem Driver Windows 98 Optional Install the Software DVD Decoder Windows 98 Optional Click the Start button and select Settings Control Panel Install the Intel SpeedStep Utility Windows 98 OptionalSystem Software CD Install the Video Driver Windows At the Important Information window, click Next twice WinZip Self-Extractor window appearsSoftware License Agreement window appears Install the Software DVD Decoder Windows 2000 OptionalInstall the Intel SpeedStep Utility Windows 2000 Optional Click Copy Here Install the System Help From the System Software CDUpdating Drivers and Utilities Download the System Help From the Dell Support Web SiteDell Inspiron 5000 Reference and Troubleshooting Guide Technical Assistance Getting HelpHelp Tools World Wide Web AutoTech ServiceAutomated Order-Status System Problems With Your OrderTechFax Service Technical Support ServiceDell Inspiron 5000 Reference and Troubleshooting Guide Before You Call Diagnostics Checklist Diagnostics Checklist1344 Dell Contact NumbersInternational Dialing Codes Austria AustraliaWeb site http//support.euro.dell.com Canada BelgiumBrazil BruneiFinland ChinaCzech Republic DenmarkGermany FranceHong Kong Web site http//support.jp.dell.com IrelandItaly JapanMacau KoreaLatin America LuxembourgNorway MexicoNetherlands New ZealandSoutheast Asian PolandSingapore South AfricaTaiwan SpainSweden SwitzerlandTechConnect BBS Sales 01344 720000 AutoFax Dell Home and Small Business Group Dell Inspiron 5000 Reference and Troubleshooting Guide Table A-1. Technical Specifications Technical SpecificationsPC Card Video Tabs AC Adapter Environmental Computer Accessing the System Setup Program Using the System Setup ProgramMain System Devices Security Power Boot Exit Table B-1. System Setup Program Navigation Keys Navigating Through the System Setup ProgramItem Specific Help Main MenuFigure B-2. System Devices Menu System Devices MenuSecurity Security MenuFigure B-4. Power Menu Power MenuFigure B-5. Boot Menu Boot MenuExit Exit MenuSystem Messages Table C-1. System Error MessagesReal time clock Regulatory Notices Class a FCC Notices U.S. OnlyModem Regulatory Information Class BFax Branding IC Notice Canada OnlySupport.dell.com Regulatory Notices D-5 New Zealand Telecom Warnings CTR21 DeclarationGeneral Important Notice CE Notice European UnionEN 55022 Compliance Czech Republic Only Battery DisposalVcci Notice Japan Only Class a ITE Polish Center for Testing and Certification NoticeClass B ITE #$%$&$*+,-.%*/.&012#3$4$5 /.106-$78 $.&,012-78..9.79.5,0=$NOM Information Mexico Only Información para NOM únicamente para México Three-Year Limited Warranty U.S. Only Limited Warranty and Return PolicyCoverage During Year One General Provisions Coverage During Years Two and ThreeThree-Year Limited Warranty Canada Only Coverage During Year One Guarantee Making a Claim ExclusionsLimitation and Statutory Rights Dell Computer de Colombia Corporation Total Satisfaction Return Policy U.S. and Canada OnlyDell Computer de Mexico SA de CV Macrovision Product Notice Index International access codes about, 4-8 instructions for using Support.dell.com Index Dell Inspiron 5000 Reference and Troubleshooting Guide World Wide Web help tools Dell Inspiron 5000 Reference and Troubleshooting Guide Dell Information Development Total page Count
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