Dell 5000 manual Select Devices to Test

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7.Press <F10> to save your changes and exit the system setup program.

8.When the Setup Confirmation screen appears, press <Enter> to confirm that you want to save the configuration changes and exit the system setup program.

The computer restarts automatically.

9.Insert the System Software CD into the CD-ROM or DVD-ROM drive.

10.Ensure that the diskette drive does not contain a diskette.

11.Shut down the computer.

12.Turn on the computer.

The Dell Diagnostics begins automatically.

NOTES: You must turn off the computer and turn on the computer with the System Software CD in the CD-ROM or DVD-ROM drive module to use the Dell Diagnostics.

Do not run the Dell Diagnostics while Windows is running.

Before you read the rest of this section, you may want to start the Dell Diagnostics so that you can see it on your display.

When you start the diagnostics, the Delllogo screen appears, followed by a mes- sage telling you that the diagnostics is loading.

After the diagnostic utility loads, the Diagnostics Menu appears (see Figure 2-1).

Fully Test All Devices

Quickly Test All Devices

Select Devices to Test

Exit to MS-DOS

Figure 2-1. Diagnostics Menu

The menu allows you to choose to run all or specific diagnostic tests or to exit to the MS-DOS prompt. You can choose from the following options:

Fully Test All Devices — This option thoroughly checks all computer components.

Quickly Test All Devices — This option runs only the subtests that do not require your interaction. Dell recommends that you choose this option—you may be able to trace the problem quickly.

support.dell.com

Troubleshooting

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Contents Reference Troubleshooting Guide Page When Using Your Computer Safety InstructionsPage Ergonomic Computing Habits Viii Protecting Against Electrostatic Discharge When Removing or Installing Memory ModulesPage About This Guide PrefaceWarranty and Return Policy Information Other Documents You May NeedNotational Conventions Examples autoexec.bat and c\windows Typographical ConventionsXiv Contents Installing System Software Getting Help Xviii Figures Tables IndexPage Available Options and Upgrades Options and UpgradesSwapping Media Bay Devices Using Drives in the Media BaySwapping Devices Using Softex BayManager Installing an Internal Hard-Disk Drive Removing the Internal Hard-Disk Drive Returning a Hard-Disk Drive to DellRepackaging the Hard-Disk Drive Installing Memory ModulesRemoving the Memory Module Cover Removing a Memory Module Connecting Other External Devices Using a Port ReplicatorSystem Help Dell Inspiron 5000 Reference and Troubleshooting Guide Checking the Basics TroubleshootingEvaluate Environmental Factors Check ConnectionsCheck the Electrical Power Source Running the Dell DiagnosticsFloppy Internal Hard Drive Start the Dell DiagnosticsSelect Devices to Test Dell Diagnostics Main Screen Device Groups Devices for Highlighted Group Confirm the System Configuration InformationMemory Use the Dell Diagnostics Help MenuExit the Dell Diagnostics Troubleshooting ProceduresDry Out a Wet Computer Restart Your ComputerTest a Dropped or Damaged Computer Restart a Computer That Is Not Responding Recover From a Program That Is Not RespondingSelect Fully Test All Devices Click End TaskResolve Audio Problems Resolve CD-ROM or DVD-ROM Drive ProblemsResolve Diskette Drive Problems Resolve External Monitor Problems Resolve Display ProblemsResolve Hard-Disk Drive Problems Resolve External Keyboard ProblemsResolve Hardware Conflicts Click the Device Manager tabInfrared devices Network adapters Ports COM & LPT Resolve Infrared Port ProblemsResolve Memory Problems Resolve PC Card Problems Resolve Modem, Fax, and Internet Connection ProblemsResolve Touch Pad and Mouse Problems Resolve Software ProblemsShut Down window, select Restart the Computer Resolve Television ProblemsSupport.dell.com Troubleshooting Dell Inspiron 5000 Reference and Troubleshooting Guide Installing the Windows 98 Operating System Installing System SoftwareBoot Your Computer With the System Software CD Recreating the Hibernate Save-to-Disk Suspend File WindowsFloppy Delete the Hibernate File Exit to MS-DOSExit to MS-DOS from the Dell Diagnostic Menu Enable Hibernate SupportExit to MS-DOS from the Dell Diagnostics Menu Create the Hibernate FileInstall the Audio Driver Windows Installing Drivers and Utilities for WindowsInstall the Touch Pad Driver Windows Install the Video Driver WindowsInstall Softex BayManager Windows Install the Internal Modem Driver Windows 98 Optional Install the Software DVD Decoder Windows 98 Optional Click the Start button and select Settings Control Panel Install the Intel SpeedStep Utility Windows 98 OptionalSystem Software CD Install the Video Driver Windows At the Important Information window, click Next twice WinZip Self-Extractor window appearsSoftware License Agreement window appears Install the Software DVD Decoder Windows 2000 OptionalInstall the Intel SpeedStep Utility Windows 2000 Optional Click Copy Here Install the System Help From the System Software CDUpdating Drivers and Utilities Download the System Help From the Dell Support Web SiteDell Inspiron 5000 Reference and Troubleshooting Guide Getting Help Technical AssistanceHelp Tools World Wide Web AutoTech ServiceTechFax Service Problems With Your OrderTechnical Support Service Automated Order-Status SystemDell Inspiron 5000 Reference and Troubleshooting Guide Before You Call Diagnostics Checklist Diagnostics Checklist1344 Dell Contact NumbersInternational Dialing Codes Australia AustriaWeb site http//support.euro.dell.com Brazil BelgiumBrunei CanadaCzech Republic ChinaDenmark FinlandFrance GermanyHong Kong Italy IrelandJapan Web site http//support.jp.dell.comLatin America KoreaLuxembourg MacauNetherlands MexicoNew Zealand NorwaySingapore PolandSouth Africa Southeast AsianSweden SpainSwitzerland TaiwanTechConnect BBS Sales 01344 720000 AutoFax Dell Home and Small Business Group Dell Inspiron 5000 Reference and Troubleshooting Guide Table A-1. Technical Specifications Technical SpecificationsPC Card Video Tabs AC Adapter Environmental Computer Using the System Setup Program Accessing the System Setup ProgramMain System Devices Security Power Boot Exit Table B-1. System Setup Program Navigation Keys Navigating Through the System Setup ProgramItem Specific Help Main MenuFigure B-2. System Devices Menu System Devices MenuSecurity Security MenuFigure B-4. Power Menu Power MenuFigure B-5. Boot Menu Boot MenuExit Exit MenuSystem Messages Table C-1. System Error MessagesReal time clock Regulatory Notices Class a FCC Notices U.S. OnlyModem Regulatory Information Class BFax Branding IC Notice Canada OnlySupport.dell.com Regulatory Notices D-5 CTR21 Declaration New Zealand Telecom WarningsGeneral Important Notice CE Notice European UnionBattery Disposal EN 55022 Compliance Czech Republic OnlyVcci Notice Japan Only Polish Center for Testing and Certification Notice Class a ITEClass B ITE #$%$&$*+,-.%*/.&012#3$4$5 /.106-$78 $.&,012-78..9.79.5,0=$NOM Information Mexico Only Información para NOM únicamente para México Limited Warranty and Return Policy Three-Year Limited Warranty U.S. OnlyCoverage During Year One General Provisions Coverage During Years Two and ThreeThree-Year Limited Warranty Canada Only Coverage During Year One Guarantee Exclusions Making a ClaimLimitation and Statutory Rights Total Satisfaction Return Policy U.S. and Canada Only Dell Computer de Colombia CorporationDell Computer de Mexico SA de CV Macrovision Product Notice Index International access codes about, 4-8 instructions for using Support.dell.com Index Dell Inspiron 5000 Reference and Troubleshooting Guide World Wide Web help tools Dell Inspiron 5000 Reference and Troubleshooting Guide Dell Information Development Total page Count
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