Dell D410, PP06S Dell Support Website support.dell.com, Select Drivers & Downloads and click Go

Page 33

 

• Enter the Express Service Code to direct your call when contacting

 

technical support.

 

 

• Solutions — Troubleshooting hints and tips, articles from

Dell Support Website — support.dell.com

technicians, and online courses, frequently asked questions

 

• Community — Online discussion with other Dell customers

 

• Upgrades — Upgrade information for components, such as

 

memory, the hard drive, and the operating system

NOTE: Select your region or business segment to view the appropriate support

• Customer Care — Contact information, service call and order

status, warranty, and repair information

site.

•Service and support — Service call status and support history, service contract, online discussions with technical support

•Reference — Computer documentation, details on my computer configuration, product specifications, and white papers

•Downloads — Certified drivers, patches, and software updates

•Notebook System Software (NSS)— If you reinstall the operating system for your computer, you should also reinstall the NSS utility. NSS provides critical updates for your operating system and support for Dell™ 3.5-inch USB floppy drives, Intel® Pentium® M processors, optical drives, and USB devices. NSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.

 

To download Notebook System Software:

 

 

 

1.

Go to support.dell.com, select your region or business segment, and

 

 

enter your Service Tag.

 

 

 

2.

Select Drivers & Downloads and click Go.

 

 

3.

Click your operating system and search for the keyword Notebook System

 

 

Software.

 

 

 

NOTE: The support.dell.com user interface may vary depending on your

 

selections.

 

 

 

 

 

 

• Software upgrades and troubleshooting hints — Frequently asked

Dell Support Utility

 

 

questions, hot topics, and general health of your computing

 

 

 

 

environment

The Dell Support Utility is an automated upgrade and notification system installed

 

 

on your computer. This support provides real-time health scans of your

 

computing environment, software updates, and relevant self-support

 

information. Access the Dell Support Utility from the

icon in the taskbar. For

 

more information, see Dell Support Utility.

 

 

 

 

 

 

• How to use Windows XP

Windows Help and Support Center

 

 

• How to work with programs and files

 

 

 

 

• How to personalize my desktop

1.

Click the Start button and click Help and Support.

 

 

2.

Type a word or phrase that describes your problem and click the arrow

 

 

icon.

 

 

 

3.

Click the topic that describes your problem.

 

 

4.

Follow the instructions on the screen.

 

 

 

 

 

 

• Information on network activity, the Power Management Wizard,

Dell QuickSet Help

 

 

hotkeys, and other items controlled by Dell QuickSet

 

 

 

 

 

To view Dell QuickSet Help, right-click the

icon in the Microsoft® Windows®

 

taskbar.

 

 

 

 

 

 

• How to reinstall my operating system

Operating System CD

 

 

 

NOTE: The Operating System CD may be optional and may not ship with your

 

computer.

 

 

 

The operating system is already installed on your computer. To reinstall your

 

operating system, use the Operating System CD. See Reinstalling Microsoft®

 

Windows® XP.

 

 

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Contents Abbreviations and Acronyms Dell Latitude D410 Users GuideAbout Your Computer Front ViewDevice status lights Keyboard and wireless status lights Left View Right View USB connectorNetwork connector RJ-45 Audio connectorsModem connector RJ-11 USB connectorsBottom View Video connectorBack to Contents Macrovision Product Notice AppendixFCC Notices U.S. Only FCC Class BAlert Description Alert Standard Format ASFBattery Performance Using a BatteryChecking the Battery Charge Dell QuickSet Battery MeterPower Management Modes Conserving Battery PowerCharging the Battery Configuring Power Management SettingsHibernate Mode Click Start→ Shut Down→ Stand byStoring a Battery Replacing the BatteryAbout the Dell D/Bay Using the Dell D/BayBack to Contents Using CDs, DVDs, and Other Multimedia Adjusting the VolumePlaying a CD or DVD Adjusting the Picture Computer, Keyboard, and Display Cleaning Your ComputerTouch Pad Floppy DrivePage Dell Diagnostics Using the Dell DiagnosticsWhen to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard DriveDell Diagnostics Main Menu Option FunctionTab Function Back to Contents Adjusting Brightness Using the DisplaySwitching the Video Image Setting Display Resolution and Refresh RateSwapping Primary and Secondary Displays Click the Settings tab→ Advanced→ Displays tabWhat Is a Driver? Reinstalling SoftwareReinstalling Drivers and Utilities DriversManually Reinstalling Drivers Using the Drivers and Utilities CDClick Roll Back Driver Click PropertiesCreating a Restore Point Using Microsoft Windows XP System RestoreClick System Restore Resolving Software and Hardware IncompatibilitiesUndoing the Last System Restore Reinstalling Microsoft Windows XPReinstalling Windows XP Enabling System Restore Windows XP Setup Booting From the Operating System CDBack to Contents Find It Here Finding InformationSelect Drivers & Downloads and click Go Dell Support Website support.dell.comPage Getting Help Online ServicesTechnical Assistance Ftp.dell.comAutoTech Service Problems With Your OrderAutomated Order-Status Service Technical Support ServiceBefore You Call Diagnostics ChecklistContacting Dell Antigua and BarbudaAustralia Sydney Aruba0011 Website support.euro.dell.comColombia China XiamenCosta Rica Czech Republic PragueGermany Langen CorporateGreece GrenadaJamaica Italy MilanWebsite support.jp.dell.com Japan KawasakiMexico Malaysia PenangMontserrat Netherlands AntillesSt. Lucia St. Kitts and NevisSt. Vincent Grenadines002 TaiwanWebsite support.ap.dell.com Thailand Trinidad/TobagoVenezuela Virgin IslandsGlossary Docking device See APR Device driver See driverPage Page NIC See network adapter Page System tray See notification area Video resolution See resolutionBack to Contents Using the Keyboard and Touch Pad Numeric KeypadKey Combinations Power Management Speaker FunctionsMicrosoft Windows Logo Key Functions Customizing the Touch Pad and Track Stick Changing the Track Stick CapAbout Passwords PasswordsUsing a System Password Using an Administrator PasswordUsing a Hard Drive Password Enabling the TPM FeatureEnabling Trusted Platform Module TPM Back to Contents Installing a PC Card Using PC CardsPC Card Types PC Card BlanksRemoving a PC Card or Blank Dell QuickSet Before You Begin Adding and Replacing PartsRecommended Tools Turning Off Your ComputerTurn off your computer MemoryPage Modem Page Mini PCI Card Hard Drive Keyboard Page Display Internal Card With Bluetooth Wireless Technology Coin-Cell Battery Back to Contents Viewing the System Setup Screens Using the System Setup ProgramSystem Setup Screen OverviewChanging Printer Modes Performing a One-Time BootChanging COM Ports Enabling the Infrared SensorPage Using Smart Cards Installing a Smart CardAbout Smart Cards Back to Contents Solving Problems Dell Technical Update ServiceDell Support Utility CD and DVD drive problems Drive ProblemsProblems writing to a CD/DVD-RW drive If you hear an unfamiliar scraping or grinding soundHard drive problems Mail, Modem, and Internet ProblemsRun Check Disk Verify that the modem is communicating with WindowsError Messages Click Add or Remove Programs Keyboard Problems External Keyboard problemsCheck the external keyboard Lockups and Software Problems Network Problems Memory ProblemsOther software problems Solid blue screen appearsPC Card Problems Power ProblemsRestart the computer and log on to the network again Scanner Problems Printer ProblemsDocking Power While the Computer Is Running Adjust the power properties See Power Management ModesNo sound from the integrated speaker Sound and Speaker ProblemsNo sound from external speakers Verify that the scanner is recognized by Microsoft WindowsVideo and Display Problems Touch Pad or Mouse ProblemsNo sound from headphones Check the touch pad settingsIf the display is difficult to read Adjust the Windows display settingsIf only part of the display is readable Click Appearance and ThemesSpecifications Audio VideoDisplay KeyboardBattery Track StickAC Adapter Environmental PhysicalDell Latitude D410 Users Guide Identifying Your Computer Travelling With Your ComputerPacking the Computer Travel TipsIf Your Computer Is Lost or Stolen Checking Your Wireless Network Card Wireless Local Area NetworkSetting Up a New Wlan What You Need to Establish a Wlan ConnectionDetermining the Wireless Network Device Manager Connecting to a Wireless Local Area NetworkCompleting the Connection to the Wlan Enabling/Disabling the Wireless Network CardUsing Microsoft Windows XP Help and Support CenterMicrosoft Windows Classic View Desktop Cleanup Wizard Click Clean Desktop NowTransferring Information to a New Computer Fast User Switching User Accounts and Fast User SwitchingLog Off Windows window, click Switch User Adding User AccountsNetwork Setup Wizard Setting Up a Home and Office NetworkClick Checklist for creating a network Internet Connection Firewall
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