Dell PP06S, D410 Printer Problems, Scanner Problems, Docking Power While the Computer Is Running

Page 90

Check the AC adapter — Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on.

Connect the computer directly to an electrical outlet — Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on.

Eliminate possible interference — Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances.

Adjust the power properties — See Power Management Modes.

Reseat the memory modules — If the computer power light turns on but the display remains blank, reinstall the memory modules.

Docking Power While the Computer Is Running

If a computer is connected to the Dell D/Dock, or Dell D/Port while the computer is running, presence of the docking device is ignored until the AC adapter is connected to the computer.

Printer Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE: If you need technical assistance for your printer, contact the printer's manufacturer.

Check the printer documentation — See the printer documentation for setup and troubleshooting information.

Ensure that the printer is turned on

Check the printer cable connections —

•See the printer documentation for cable connection information.

•Ensure that the printer cables are securely connected to the printer and the computer.

Test the electrical outlet — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

Verify that the printer is recognized by Windows —

1.Click the Start button, click Control Panel, and then click Printers and Other Hardware.

2.Click View installed printers or fax printers.

If the printer is listed, right-click the printer icon.

3.Click Properties and click the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.

Reinstall the printer driver — See the printer documentation for instructions

Scanner Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE: If you need technical assistance for your scanner, contact the scanner's manufacturer.

Check the scanner documentation — See the scanner documentation for setup and troubleshooting information.

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Contents Dell Latitude D410 Users Guide Abbreviations and AcronymsAbout Your Computer Front ViewDevice status lights Keyboard and wireless status lights Left View USB connector Right ViewModem connector RJ-11 Audio connectorsNetwork connector RJ-45 USB connectorsVideo connector Bottom ViewBack to Contents FCC Notices U.S. Only AppendixMacrovision Product Notice FCC Class BAlert Standard Format ASF Alert DescriptionChecking the Battery Charge Using a BatteryBattery Performance Dell QuickSet Battery MeterConserving Battery Power Power Management ModesHibernate Mode Configuring Power Management SettingsCharging the Battery Click Start→ Shut Down→ Stand byReplacing the Battery Storing a BatteryUsing the Dell D/Bay About the Dell D/BayBack to Contents Using CDs, DVDs, and Other Multimedia Adjusting the VolumePlaying a CD or DVD Adjusting the Picture Touch Pad Cleaning Your ComputerComputer, Keyboard, and Display Floppy DrivePage When to Use the Dell Diagnostics Using the Dell DiagnosticsDell Diagnostics Starting the Dell Diagnostics From Your Hard DriveDell Diagnostics Main Menu Option FunctionTab Function Back to Contents Switching the Video Image Using the DisplayAdjusting Brightness Setting Display Resolution and Refresh RateClick the Settings tab→ Advanced→ Displays tab Swapping Primary and Secondary DisplaysReinstalling Drivers and Utilities Reinstalling SoftwareWhat Is a Driver? DriversClick Roll Back Driver Using the Drivers and Utilities CDManually Reinstalling Drivers Click PropertiesClick System Restore Using Microsoft Windows XP System RestoreCreating a Restore Point Resolving Software and Hardware IncompatibilitiesReinstalling Windows XP Reinstalling Microsoft Windows XPUndoing the Last System Restore Enabling System RestoreBooting From the Operating System CD Windows XP SetupBack to Contents Finding Information Find It HereDell Support Website support.dell.com Select Drivers & Downloads and click GoPage Technical Assistance Online ServicesGetting Help Ftp.dell.comAutomated Order-Status Service Problems With Your OrderAutoTech Service Technical Support ServiceContacting Dell Diagnostics ChecklistBefore You Call Antigua and Barbuda0011 ArubaAustralia Sydney Website support.euro.dell.comCosta Rica China XiamenColombia Czech Republic PragueGreece CorporateGermany Langen GrenadaWebsite support.jp.dell.com Italy MilanJamaica Japan KawasakiMontserrat Malaysia PenangMexico Netherlands AntillesSt. Vincent St. Kitts and NevisSt. Lucia GrenadinesWebsite support.ap.dell.com Thailand Taiwan002 Trinidad/TobagoVirgin Islands VenezuelaGlossary Device driver See driver Docking device See APRPage Page NIC See network adapter Page Video resolution See resolution System tray See notification areaBack to Contents Using the Keyboard and Touch Pad Numeric KeypadKey Combinations Power Management Speaker FunctionsMicrosoft Windows Logo Key Functions Changing the Track Stick Cap Customizing the Touch Pad and Track StickUsing a System Password PasswordsAbout Passwords Using an Administrator PasswordUsing a Hard Drive Password Enabling the TPM FeatureEnabling Trusted Platform Module TPM Back to Contents PC Card Types Using PC CardsInstalling a PC Card PC Card BlanksRemoving a PC Card or Blank Dell QuickSet Recommended Tools Adding and Replacing PartsBefore You Begin Turning Off Your ComputerMemory Turn off your computerPage Modem Page Mini PCI Card Hard Drive Keyboard Page Display Internal Card With Bluetooth Wireless Technology Coin-Cell Battery Back to Contents System Setup Screen Using the System Setup ProgramViewing the System Setup Screens OverviewChanging COM Ports Performing a One-Time BootChanging Printer Modes Enabling the Infrared SensorPage Using Smart Cards Installing a Smart CardAbout Smart Cards Back to Contents Solving Problems Dell Technical Update ServiceDell Support Utility Problems writing to a CD/DVD-RW drive Drive ProblemsCD and DVD drive problems If you hear an unfamiliar scraping or grinding soundRun Check Disk Mail, Modem, and Internet ProblemsHard drive problems Verify that the modem is communicating with WindowsError Messages Click Add or Remove Programs Keyboard Problems External Keyboard problemsCheck the external keyboard Lockups and Software Problems Other software problems Memory ProblemsNetwork Problems Solid blue screen appearsPC Card Problems Power ProblemsRestart the computer and log on to the network again Docking Power While the Computer Is Running Printer ProblemsScanner Problems Adjust the power properties See Power Management ModesNo sound from external speakers Sound and Speaker ProblemsNo sound from the integrated speaker Verify that the scanner is recognized by Microsoft WindowsNo sound from headphones Touch Pad or Mouse ProblemsVideo and Display Problems Check the touch pad settingsIf only part of the display is readable Adjust the Windows display settingsIf the display is difficult to read Click Appearance and ThemesSpecifications Display VideoAudio KeyboardBattery Track StickAC Adapter Physical EnvironmentalDell Latitude D410 Users Guide Packing the Computer Travelling With Your ComputerIdentifying Your Computer Travel TipsIf Your Computer Is Lost or Stolen Setting Up a New Wlan Wireless Local Area NetworkChecking Your Wireless Network Card What You Need to Establish a Wlan ConnectionConnecting to a Wireless Local Area Network Determining the Wireless Network Device ManagerEnabling/Disabling the Wireless Network Card Completing the Connection to the WlanUsing Microsoft Windows XP Help and Support CenterMicrosoft Windows Classic View Desktop Cleanup Wizard Click Clean Desktop NowTransferring Information to a New Computer Log Off Windows window, click Switch User User Accounts and Fast User SwitchingFast User Switching Adding User AccountsClick Checklist for creating a network Setting Up a Home and Office NetworkNetwork Setup Wizard Internet Connection Firewall
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