Dell PP06S, D410 specifications Using a Hard Drive Password, Enabling Trusted Platform Module TPM

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NOTE: The administrator password provides access to the computer, but it does not provide access to the hard drive when a hard drive password is assigned.

If you forget the system password and do not have an administrator password assigned, or if you have both a system and an administrator password assigned but forget them both, contact your system administrator or contact Dell.

Using a Hard Drive Password

The hard drive password helps protect the data on your hard drive from unauthorized access. You can also assign a password for an external hard drive (if one is being used) that can be the same as or different from the password for the primary hard drive.

After assigning a hard drive password, you must enter it each time you turn on the computer and each time you restore the computer to normal operation from standby mode.

If the hard drive password is enabled, the following message appears each time you turn on the computer:

Please type in the hard-disk drive password and press <Enter>.

To continue, enter your password (with no more than eight characters). Press <Esc> to return the computer to its previous operating state.

If you do not enter a password within 2 minutes, the computer returns to its previous operating state.

If you enter the wrong password, the following message appears:

Invalid password

[Press Enter to retry]

If you do not enter the correct password in three attempts, the computer tries to start from another bootable device if the Boot First Device option in system setup is set to allow start-up from another device. If the Boot First Device option is not set to allow the computer to start from another device, the computer returns to the operating state it was in when you turned it on.

If the hard drive password, the external hard-drive password, and the system password are the same, the computer prompts you only for the system password. If the hard drive password is different from the system password, the computer prompts you for both. Two different passwords provide greater security.

NOTE: The administrator password provides access to the computer, but it does not provide access to a hard drive that is protected by a hard drive password.

Enabling Trusted Platform Module (TPM)

NOTE: The TPM feature supports encryption only if the operating system supports TPM. For more information, see the TPM software documentation and the help files that came with the software.

TPM is a hardware-based security feature that can be used to create and manage computer-generated encryption keys. When combined with security software, the TPM enhances existing network and computer security by enabling features such as file protection capabilities and protected e-mail. The TPM feature is enabled through a system setup option.

NOTICE: To secure your TPM data and encryption keys, follow the backup procedures documented in the Broadcom Secure Foundation Getting Started Guide. In the event of these backups being incomplete, lost, or damaged, Dell will be unable to assist in the recovery of encrypted data.

Enabling the TPM Feature

The TPM software is factory-installed in the C:\Dell\TPM directory. You can also download it from support.dell.com.

1.To install the TPM software, run the setup.exe file:

Follow the instructions to install the Broadcom Secure Foundation software.

2.To enable the TPM software:

a.Restart the computer and press <F2> during the Power On Self Test to enter the system setup program.

b.Open the Security menu in system setup.

c.Select the TPM Security menu option and press <Enter>.

d.Set the TPM security option to On.

e.Press <Esc> to exit the setup program.

f.If prompted, click Save/Exit.

g.If the TPM on this computer is being used for the first time, proceed to step 3. If the TPM on this computer has been used before, skip step 3 and go to step 4.

3.Activate the TPM setup program:

a.Boot your computer to the Microsoft® Windows® operating system.

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Contents Dell Latitude D410 Users Guide Abbreviations and AcronymsFront View About Your ComputerDevice status lights Keyboard and wireless status lights Left View USB connector Right ViewModem connector RJ-11 Audio connectorsNetwork connector RJ-45 USB connectorsVideo connector Bottom ViewBack to Contents FCC Notices U.S. Only AppendixMacrovision Product Notice FCC Class BAlert Standard Format ASF Alert DescriptionChecking the Battery Charge Using a BatteryBattery Performance Dell QuickSet Battery MeterConserving Battery Power Power Management ModesHibernate Mode Configuring Power Management SettingsCharging the Battery Click Start→ Shut Down→ Stand byReplacing the Battery Storing a BatteryUsing the Dell D/Bay About the Dell D/BayBack to Contents Adjusting the Volume Using CDs, DVDs, and Other MultimediaPlaying a CD or DVD Adjusting the Picture Touch Pad Cleaning Your ComputerComputer, Keyboard, and Display Floppy DrivePage When to Use the Dell Diagnostics Using the Dell DiagnosticsDell Diagnostics Starting the Dell Diagnostics From Your Hard DriveOption Function Dell Diagnostics Main MenuTab Function Back to Contents Switching the Video Image Using the DisplayAdjusting Brightness Setting Display Resolution and Refresh RateClick the Settings tab→ Advanced→ Displays tab Swapping Primary and Secondary DisplaysReinstalling Drivers and Utilities Reinstalling SoftwareWhat Is a Driver? DriversClick Roll Back Driver Using the Drivers and Utilities CDManually Reinstalling Drivers Click PropertiesClick System Restore Using Microsoft Windows XP System RestoreCreating a Restore Point Resolving Software and Hardware IncompatibilitiesReinstalling Windows XP Reinstalling Microsoft Windows XPUndoing the Last System Restore Enabling System RestoreBooting From the Operating System CD Windows XP SetupBack to Contents Finding Information Find It HereDell Support Website support.dell.com Select Drivers & Downloads and click GoPage Technical Assistance Online ServicesGetting Help Ftp.dell.comAutomated Order-Status Service Problems With Your OrderAutoTech Service Technical Support ServiceContacting Dell Diagnostics ChecklistBefore You Call Antigua and Barbuda0011 ArubaAustralia Sydney Website support.euro.dell.comCosta Rica China XiamenColombia Czech Republic PragueGreece CorporateGermany Langen GrenadaWebsite support.jp.dell.com Italy MilanJamaica Japan KawasakiMontserrat Malaysia PenangMexico Netherlands AntillesSt. Vincent St. Kitts and NevisSt. Lucia GrenadinesWebsite support.ap.dell.com Thailand Taiwan002 Trinidad/TobagoVirgin Islands VenezuelaGlossary Device driver See driver Docking device See APRPage Page NIC See network adapter Page Video resolution See resolution System tray See notification areaBack to Contents Numeric Keypad Using the Keyboard and Touch PadKey Combinations Speaker Functions Power Management Microsoft Windows Logo Key Functions Changing the Track Stick Cap Customizing the Touch Pad and Track StickUsing a System Password PasswordsAbout Passwords Using an Administrator PasswordEnabling the TPM Feature Using a Hard Drive PasswordEnabling Trusted Platform Module TPM Back to Contents PC Card Types Using PC CardsInstalling a PC Card PC Card BlanksRemoving a PC Card or Blank Dell QuickSet Recommended Tools Adding and Replacing PartsBefore You Begin Turning Off Your ComputerMemory Turn off your computerPage Modem Page Mini PCI Card Hard Drive Keyboard Page Display Internal Card With Bluetooth Wireless Technology Coin-Cell Battery Back to Contents System Setup Screen Using the System Setup ProgramViewing the System Setup Screens OverviewChanging COM Ports Performing a One-Time BootChanging Printer Modes Enabling the Infrared SensorPage Installing a Smart Card Using Smart CardsAbout Smart Cards Back to Contents Dell Technical Update Service Solving ProblemsDell Support Utility Problems writing to a CD/DVD-RW drive Drive ProblemsCD and DVD drive problems If you hear an unfamiliar scraping or grinding soundRun Check Disk Mail, Modem, and Internet ProblemsHard drive problems Verify that the modem is communicating with WindowsError Messages Click Add or Remove Programs External Keyboard problems Keyboard ProblemsCheck the external keyboard Lockups and Software Problems Other software problems Memory ProblemsNetwork Problems Solid blue screen appearsPower Problems PC Card ProblemsRestart the computer and log on to the network again Docking Power While the Computer Is Running Printer ProblemsScanner Problems Adjust the power properties See Power Management ModesNo sound from external speakers Sound and Speaker ProblemsNo sound from the integrated speaker Verify that the scanner is recognized by Microsoft WindowsNo sound from headphones Touch Pad or Mouse ProblemsVideo and Display Problems Check the touch pad settingsIf only part of the display is readable Adjust the Windows display settingsIf the display is difficult to read Click Appearance and ThemesSpecifications Display VideoAudio KeyboardTrack Stick BatteryAC Adapter Physical EnvironmentalDell Latitude D410 Users Guide Packing the Computer Travelling With Your ComputerIdentifying Your Computer Travel TipsIf Your Computer Is Lost or Stolen Setting Up a New Wlan Wireless Local Area NetworkChecking Your Wireless Network Card What You Need to Establish a Wlan ConnectionConnecting to a Wireless Local Area Network Determining the Wireless Network Device ManagerEnabling/Disabling the Wireless Network Card Completing the Connection to the WlanHelp and Support Center Using Microsoft Windows XPMicrosoft Windows Classic View Click Clean Desktop Now Desktop Cleanup WizardTransferring Information to a New Computer Log Off Windows window, click Switch User User Accounts and Fast User SwitchingFast User Switching Adding User AccountsClick Checklist for creating a network Setting Up a Home and Office NetworkNetwork Setup Wizard Internet Connection Firewall
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