Dell D410, PP06S specifications Getting Help, Technical Assistance, Online Services, Ftp.dell.com

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Getting Help

Dell™ Latitude™ D410 User's Guide

Technical Assistance

Problems With Your Order

Product Information

Returning Items for Warranty Repair or Credit

Before You Call

Contacting Dell

Technical Assistance

If you need help with a technical problem, Dell is ready to assist you.

CAUTION: If you need to remove the computer covers, first disconnect the computer power and modem cables from all electrical outlets.

1.Complete the procedures in Solving Problems.

2.Run the Dell Diagnostics (see Using the Dell Diagnostics).

3.Make a copy of the Diagnostics Checklist and fill it out.

4.Use Dell's extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures.

5.If the preceding steps have not resolved the problem, contact Dell.

NOTE: Call technical support from a telephone near or at the computer so that technical support can assist you with any necessary procedures.

NOTE: Dell's Express Service Code system may not be available in all countries.

When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.

For instructions on using the technical support service, see "Technical Support Service."

NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability.

Online Services

You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information.

You can contact Dell electronically using the following addresses:

•World Wide Web

www.dell.com/

www.dell.com/ap/ (Asian/Pacific countries only)

www.dell.com/jp (Japan only)

www.euro.dell.com (Europe only)

www.dell.com/la/ (Latin American countries)

www.dell.ca (Canada only)

•Anonymous file transfer protocol (FTP)

ftp.dell.com/

Log in as user: anonymous, and use your e-mail address as your password.

•Electronic Support Service

mobile_support@us.dell.com

support@us.dell.com

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Contents Abbreviations and Acronyms Dell Latitude D410 Users GuideDevice status lights About Your ComputerFront View Keyboard and wireless status lights Left View Right View USB connectorUSB connectors Audio connectorsNetwork connector RJ-45 Modem connector RJ-11Bottom View Video connectorBack to Contents FCC Class B AppendixMacrovision Product Notice FCC Notices U.S. OnlyAlert Description Alert Standard Format ASFDell QuickSet Battery Meter Using a BatteryBattery Performance Checking the Battery ChargePower Management Modes Conserving Battery PowerClick Start→ Shut Down→ Stand by Configuring Power Management SettingsCharging the Battery Hibernate ModeStoring a Battery Replacing the BatteryAbout the Dell D/Bay Using the Dell D/BayBack to Contents Playing a CD or DVD Using CDs, DVDs, and Other MultimediaAdjusting the Volume Adjusting the Picture Floppy Drive Cleaning Your ComputerComputer, Keyboard, and Display Touch PadPage Starting the Dell Diagnostics From Your Hard Drive Using the Dell DiagnosticsDell Diagnostics When to Use the Dell DiagnosticsTab Function Dell Diagnostics Main MenuOption Function Back to Contents Setting Display Resolution and Refresh Rate Using the DisplayAdjusting Brightness Switching the Video ImageSwapping Primary and Secondary Displays Click the Settings tab→ Advanced→ Displays tabDrivers Reinstalling SoftwareWhat Is a Driver? Reinstalling Drivers and UtilitiesClick Properties Using the Drivers and Utilities CDManually Reinstalling Drivers Click Roll Back DriverResolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreCreating a Restore Point Click System RestoreEnabling System Restore Reinstalling Microsoft Windows XPUndoing the Last System Restore Reinstalling Windows XPWindows XP Setup Booting From the Operating System CDBack to Contents Find It Here Finding InformationSelect Drivers & Downloads and click Go Dell Support Website support.dell.comPage Ftp.dell.com Online ServicesGetting Help Technical AssistanceTechnical Support Service Problems With Your OrderAutoTech Service Automated Order-Status ServiceAntigua and Barbuda Diagnostics ChecklistBefore You Call Contacting DellWebsite support.euro.dell.com ArubaAustralia Sydney 0011Czech Republic Prague China XiamenColombia Costa RicaGrenada CorporateGermany Langen GreeceJapan Kawasaki Italy MilanJamaica Website support.jp.dell.comNetherlands Antilles Malaysia PenangMexico MontserratGrenadines St. Kitts and NevisSt. Lucia St. VincentTrinidad/Tobago Taiwan002 Website support.ap.dell.com ThailandVenezuela Virgin IslandsGlossary Docking device See APR Device driver See driverPage Page NIC See network adapter Page System tray See notification area Video resolution See resolutionBack to Contents Key Combinations Using the Keyboard and Touch PadNumeric Keypad Microsoft Windows Logo Key Functions Power ManagementSpeaker Functions Customizing the Touch Pad and Track Stick Changing the Track Stick CapUsing an Administrator Password PasswordsAbout Passwords Using a System PasswordEnabling Trusted Platform Module TPM Using a Hard Drive PasswordEnabling the TPM Feature Back to Contents PC Card Blanks Using PC CardsInstalling a PC Card PC Card TypesRemoving a PC Card or Blank Dell QuickSet Turning Off Your Computer Adding and Replacing PartsBefore You Begin Recommended ToolsTurn off your computer MemoryPage Modem Page Mini PCI Card Hard Drive Keyboard Page Display Internal Card With Bluetooth Wireless Technology Coin-Cell Battery Back to Contents Overview Using the System Setup ProgramViewing the System Setup Screens System Setup ScreenEnabling the Infrared Sensor Performing a One-Time BootChanging Printer Modes Changing COM PortsPage About Smart Cards Using Smart CardsInstalling a Smart Card Back to Contents Dell Support Utility Solving ProblemsDell Technical Update Service If you hear an unfamiliar scraping or grinding sound Drive ProblemsCD and DVD drive problems Problems writing to a CD/DVD-RW driveVerify that the modem is communicating with Windows Mail, Modem, and Internet ProblemsHard drive problems Run Check DiskError Messages Click Add or Remove Programs Check the external keyboard Keyboard ProblemsExternal Keyboard problems Lockups and Software Problems Solid blue screen appears Memory ProblemsNetwork Problems Other software problemsRestart the computer and log on to the network again PC Card ProblemsPower Problems Adjust the power properties See Power Management Modes Printer ProblemsScanner Problems Docking Power While the Computer Is RunningVerify that the scanner is recognized by Microsoft Windows Sound and Speaker ProblemsNo sound from the integrated speaker No sound from external speakersCheck the touch pad settings Touch Pad or Mouse ProblemsVideo and Display Problems No sound from headphonesClick Appearance and Themes Adjust the Windows display settingsIf the display is difficult to read If only part of the display is readableSpecifications Keyboard VideoAudio DisplayAC Adapter BatteryTrack Stick Environmental PhysicalDell Latitude D410 Users Guide Travel Tips Travelling With Your ComputerIdentifying Your Computer Packing the ComputerIf Your Computer Is Lost or Stolen What You Need to Establish a Wlan Connection Wireless Local Area NetworkChecking Your Wireless Network Card Setting Up a New WlanDetermining the Wireless Network Device Manager Connecting to a Wireless Local Area NetworkCompleting the Connection to the Wlan Enabling/Disabling the Wireless Network CardMicrosoft Windows Classic View Using Microsoft Windows XPHelp and Support Center Transferring Information to a New Computer Desktop Cleanup WizardClick Clean Desktop Now Adding User Accounts User Accounts and Fast User SwitchingFast User Switching Log Off Windows window, click Switch UserInternet Connection Firewall Setting Up a Home and Office NetworkNetwork Setup Wizard Click Checklist for creating a network

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