Datamax DGL manual Contact Information

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B Contact Information

Printronix Customer Support Center

IMPORTANT Please have the following information available prior to calling the Printronix Customer Support Center:

•Model number

•Serial number (located on the back of the printer)

•Installed options (i.e., interface and host type if applicable to the problem)

•Configuration printout:

Thermal Printer

See “Printing A Configuration” in the Quick Setup Guide.

Line Matrix Printer

Press PRT CONFIG on the control panel, then press Enter.

•Is the problem with a new install or an existing printer?

•Description of the problem (be specific)

•Good and bad samples that clearly show the problem (faxing of these samples may be required)

Americas	(714) 368-2686
Europe, Middle East, and Africa	(31)	24 6489 410
Asia Pacific	(65)	6548 4114

http://www.printronix.com/public/servicessupport/default.aspx

Printronix Supplies Department

Contact the Printronix Supplies Department for genuine Printronix supplies.

Americas	(800) 733-1900
Europe, Middle East, and Africa	(33)	1 46 25 1900
Asia Pacific	(65)	6548 4116
	or (65) 6548 4182

http://www.printronix.com/public/supplies/default.aspx

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Contents Printer Protocol Interpreter PPI DGL Page Page Copyright 2006 PRINTRONIX, INC Trademark AcknowledgmentsTable of Contents Table of Contents Command Enhancements And Differences STX K- Top of Form, Offset Distance Configuration Setting Compatibility Contact Information Table of Contents Introduction PPI/DGL Setup Menu PPI/DGL Setup MenuCharacter Set PPI/DGL Setup SubmenuActive Euro Character Default ModuleControl Codes Feedback CharsRow Offset Error HandlingColumn Offset Format AttribCommand Ignore Menus Vertical DPI AdjustSoft Switch Length Cmd STXcSTX a Set Time and Date STX a Enable Feedback CharactersSTX B Get Printer Time and Date Information STX c Set Continuous Paper LengthSTX L Enter Label-Formatting Command STX K Extended-System CommandsSTX F Form Feed STX G Print Last Label FormatSTX m Set Printer To Metric STX U Label Format Field ReplacementSTX n Set Printer to Imperial Inches STX o Cycle CutterSTX X Set Default Module STX V Software SettingsSTX y Select Font Symbol Set STX v Print Firmware Version InformationMake Last Field Entered Decrement Numeric Alphanumeric + Make Last Field Entered Increment Numeric AlphanumericSet Count by Amount Set Format AttributeSet Dot Size Width and Height Terminate Label Formatting Mode and Print LabelAdvanced Font Attributes FSn PointsSet Metric Mode Enter Heat SettingSet Inch Mode Imperial Set Print SpeedSelect Font Symbol Set Terminate Label-Formatting ModeSet Slew Rate Store Label Format In ModuleSTX T Print Time and Date STX S Recall Global Data And Place In FieldESC *c###D Assign Font ID Number ESC s###W Font DescriptorChapter SOH *- Reset SOH # ResetSOH C Stop/Cancel SOH a Send Ascii Status StringSTX KC Get Configuration SOH U Update System Database with Current DatabaseSTX Kc Configuration Set STX Kd Set File as Factory DefaultSTX KQ Query Memory Configuration STX KF Select Factory DefaultsSTX Kq Query Memory Configuration new format STX Kr Resettable Counter ResetSTX KD Database Configuration STX Kb Backfeed Time DelaySTX KM Configure Internal Memory Module Size STX KR Reset Memory ConfigurationSTX R Ribbon Saver On/Off STX P Character HEX Dump Mode STX p Controlled PauseSTX T Printhead Dot Pattern Test Label STX t Test RAM Memory ModuleSTX D Memory Dump Test Mode Only STX b Set Cutter signal timeSTX d Set Printer to double buffer mode STX g Internal Batch Software ModeSet Label Backup Speed Select Mirror ModeWait mode Prodigy only Zip Mode Prodigy onlyFonts Internal Bitmapped Non-Proportional fonts DPIISmooth, Scalable and Downloaded fonts Slash ZeroResident Bitmap Fonts CodepagesValid Ascii Characters for bitmap fonts Scalable FontsBarcode Symbologies Plessey UCC/EAN CodePostNet MaxiCodeGraphics Supported graphics objects ImagesFlash / Ram Module compatibility Image FormatsModule Operations Cutter CommandsBi-Directional Communications Command Reference Printer ConfigurationIgnored Commands EmulationsWorkaround Partially Supported Commands Media Settings menu Datamax Setting Description PTX Setting Print Control Menu Datamax Setting Description PTX Setting Printer Options Menu Datamax Setting Description Datamax Setting Description PTX Setting System Settings Menu Datamax Setting Description Pause Mode TRANSPARENT, *XOR Opaque Imaging ModeENABLED, *DISABLED Peel ModeFault Handling Level ENABLED, *DISABLED Menu LanguageHost Settings Host TimeoutDescription PTX Setting Communications Menu Datamax Setting Description PTX SettingDiagnostics Menu Contact Information Appendix B Corporate Offices Corporate OfficesPage 250103-001