Monarch 6030TM manual If none of these solutions works, call Service

Page 64

6030 Operator’s Handbook

	Problem	Solution

	Printer partially prints	Switch to a fully charged handle.
	on the supply and fails
	on the supply and fails	Load the supply correctly.
	to respond to the	Load the supply correctly.
	keypad or trigger.
	(RECHARGE does not
	appear on the display.)

	Printer fails to respond	Switch to a fully charged handle.
	to the keypad during
	data entry.
	(RECHARGE does not
	appear on the display.)

	Scanner will not scan	See "Scanning Tips" in Chapter 8.
	a bar code.

		The bar code symbol may have voids. Scan
		a previously scanned bar code to verify that
		the scanner is working. If the scanner is not
		working, ask your System Administrator to
		run a scanner test.

If none of these solutions works, call Service.

9-2

Image 64

Contents

Operator’s Handbook Canadian D.O.C. Warning Laser Scanner Safety Information Page Preface Terms to KnowContinuous Chapter Introduction Using Command Mode Using the Menus Main MenuOperator’s Handbook Using the Battery Handle Chapter Getting StartedWhen to Charge the Battery Handle Removing and Attaching the Battery Handle Charging the Battery Handle Chapter Loading Supplies Loading SuppliesLoading for Peel Mode Loading Supplies Label Deflector Applicator Roller Label Deflector Feed Roller Pinch Loading Supplies Loading for Non-Peel Mode Supply Holder Applicator Roller Label Deflector Loading Supplies Removing Supplies Using the Scroll Feature Entering and Printing DataAbout the Display Enabling the BacklightUsing the Keypad + a Data Entry ModesUsing Numeric Mode Using Uppercase Alpha ModeUsing Lowercase Alpha Mode Using Special Character ModeFunction Keys Using ApplicationsStarting an Application Start App Printing in On-Demand Mode Resuming an Application Resume AppPrinting in Continuous Mode Connecting the Communications Cable Chapter Transferring DataCommunications Port Mini-DIN Connector Receiving Data WaitingSending Data Setting Communications Parameters NONE, EVEN, ODD*, MARK, Space Configuring the Printer Enabling/Disabling On-Demand Mode Enabling/Disabling the BacklightSetting the Time and Date Selecting a Language Enabling/Disabling the Shutdown Timer Selecting Bar Codes for Scanning MSIDisable Press e to disable the bar code. You will see Operator’s Handbook Care and Maintenance Clearing Supply Jams Care and Maintenance Cleaning the Printhead Cleaning the Platen, Feed and Pinch Rollers Platen Roller Cleaning the Sensors Black Mark Sensor Storage Tips Operator’s Handbook Using the Laser Scanner Scanning a Bar Code Cleaning the Scanner Window Scanning TipsOperator’s Handbook Chapter Troubleshooting Problems and SolutionsIf none of these solutions works, call Service Messages---------------------------------------------------˝ Not Available Chapter Using Diagnostics Checking the Software Version Checking Memory AllocationUsing Diagnostics Checking Machine TotalsPerforming Hardware Tests Printing Tests 10-6 10-7 Label with voids 10-9 Checking the Serial Port Checking the Sensors 10-12 10-13 Checking the Printhead Checking the Battery Testing the Scanner Battery = ###Scanning Checklist Display TestsKeypad Test Motor TestResetting the Application Service DiagnosticsOperator’s Handbook 10-20 Appendix A. Reference Information Cable Pin OutsAnsi Character Table Appendix B. Specifications and Accessories SpecificationsAccessories Supply SizesPage Operator’s Handbook