Monarch 6030TM manual Messages---------------------------------------------------˝

Page 65

Chapter 9. Troubleshooting

Messages–––––––––––––––––––––––––––––––––––––––––––––––––––˝

You may see the following messages on your printer display. If you see a message not listed below, see your System Administrator. Press b to clear messages.

Message	Explanation

BAD DOTS=##	Call Service.

CALIBRATE FAIL	Supply is not loaded correctly. Reload the
	supply roll.

COMM ERROR	The communication parameters at the printer
	do not match the host.

	This message can also appear when control
	codes are misplaced or missing from your
	packet or application. See your System
	Administrator.

INITIALIZATION	This message appears when you first turn the
	printer on.

INVALID	Application error. See your System
COMMAND	Administrator.

INVALID FILE	Application error. See your System
	Administrator.

INVALID PACKET	Application error. See your System
	Administrator.

INVALID START	Press b and select "Start App." from the
	MAIN MENU.

INVALID WRITE	Application error. See your System
	Administrator.

9-3

Image 65

Contents Operator’s Handbook Canadian D.O.C. Warning Laser Scanner Safety Information Page Terms to Know PrefaceContinuous Chapter Introduction Using Command Mode Main Menu Using the MenusOperator’s Handbook Chapter Getting Started Using the Battery HandleWhen to Charge the Battery Handle Removing and Attaching the Battery Handle Charging the Battery Handle Loading Supplies Chapter Loading SuppliesLoading for Peel Mode Loading Supplies Label Deflector Applicator Roller Label Deflector Feed Roller Pinch Loading Supplies Loading for Non-Peel Mode Supply Holder Applicator Roller Label Deflector Loading Supplies Removing Supplies Entering and Printing Data Using the Scroll FeatureAbout the Display Enabling the BacklightUsing the Keypad Data Entry Modes + aUsing Uppercase Alpha Mode Using Numeric ModeUsing Special Character Mode Using Lowercase Alpha ModeStarting an Application Start App Using ApplicationsFunction Keys Resuming an Application Resume App Printing in On-Demand ModePrinting in Continuous Mode Chapter Transferring Data Connecting the Communications CableCommunications Port Mini-DIN Connector Waiting Receiving DataSending Data Setting Communications Parameters NONE, EVEN, ODD*, MARK, Space Configuring the Printer Enabling/Disabling the Backlight Enabling/Disabling On-Demand ModeSetting the Time and Date Selecting a Language Enabling/Disabling the Shutdown Timer MSI Selecting Bar Codes for ScanningDisable Press e to disable the bar code. You will see Operator’s Handbook Care and Maintenance Clearing Supply Jams Care and Maintenance Cleaning the Printhead Cleaning the Platen, Feed and Pinch Rollers Platen Roller Cleaning the Sensors Black Mark Sensor Storage Tips Operator’s Handbook Using the Laser Scanner Scanning a Bar Code Scanning Tips Cleaning the Scanner WindowOperator’s Handbook Problems and Solutions Chapter TroubleshootingIf none of these solutions works, call Service Messages---------------------------------------------------˝ Not Available Chapter Using Diagnostics Checking Memory Allocation Checking the Software VersionChecking Machine Totals Using DiagnosticsPerforming Hardware Tests Printing Tests 10-6 10-7 Label with voids 10-9 Checking the Serial Port Checking the Sensors 10-12 10-13 Checking the Printhead Checking the Battery Battery = ### Testing the ScannerDisplay Tests Scanning ChecklistMotor Test Keypad TestService Diagnostics Resetting the ApplicationOperator’s Handbook 10-20 Cable Pin Outs Appendix A. Reference InformationAnsi Character Table Specifications Appendix B. Specifications and AccessoriesSupply Sizes AccessoriesPage Operator’s Handbook