Olivetti P20W, P26W manual Troubleshooting

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TROUBLESHOOTING

The network addresses used in this manual are shown for example only. Network addresses used in your installation must be generated from your own network.

SELF-DIAGNOSTIC TEST

PRINTER DOES NOT PRINT

Ensure the printer emulation is set to PS or Automatic.

NG IS PRINTED IN THE SELF-DIAGNOSTIC TEST OR FLASH ROM CHECK REGISTERS NG

Turn the printer off for 15 seconds and then on again.

Press the reset button close to the network interface to re- initialize it.

TCP/IP

COMPUTER CANNOT FIND THE NETWORK INTERFACE CARD

Turn the printer off for 15 seconds and then on again. Confirm the network interface is enabled on the printer. Check there is a response to the PING command.

Check that the network cable is correctly connected and that the green LED close to the printer’s network interface is lit. If not, change the cable and try again.

Run the Self-diagnostic test.

Check the IP Address, Subnet Mask and Gateway are correct. Check that the TCP/IP protocol is set to Enable.

Reset the network interface card to factory default settings.

If DHCP, BOOTP and RARP are not used, ensure they have been set to Disable.

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Contents Olivetti d-Color P20W/P26W/P26 Preface Contents Preface Appendix E-Mail Alert Function Introduction Network ConfigurationSELF-DIAGNOSTIC Test SpecificationConfiguration Utilities MAC Address 00808784E3F1Ethernet address is therefore 00808784E3F1 Telnet Using Quick SetupNetwork Configuration Using Adminmanager Menu Function Select Start-Programs-Oki Setup Utility-Admin ManagerHttp EtherTalkTCP/IP Tab This allows you to configure TCP/IP related itemsBootp General TabNetWare Tab This is where you can configure NetWare related itemsFile server box Rprinter NetBEUI Tab This allows you to configure EtherTalk related itemsThis allows you to configure NetBEUI related items EtherTalk TabThis allows you to configure Snmp related items Smtp TabTrap Explanation IPX Printer Trap This allows you to configure POP related items POP TabPOP3 Smtp Tab, you can configure Smtp related items Following items Can be configured Explanation Create a Netware Queue Follow the on-screen instructions NDSPserver Delete Netware Object IP Address Setup Option menu, the following item can be selected Using a WEB Browser Adjusting Printer Settings # ping # arp -s 192.168.20.127 0080870100D2 tempNetwork Configuration Level DHCP/BOOTPJob Timeout Wins Server Pri IPX Trap Enable Level Level Level Your change. To exit without saving your modification Using Snmp Management Utility Printsupervision Windows Operating Service IIS1 Mdac System Pack NET FrameworkSupported Browsers Supported Printers Uninstallation Printing Utility MANUFACTURERS’ LPR Uninstallation IPP Installation of TCP/IP ProtocolOverview IPX Novell NetWare NetBEUIClick the Start button and select Control Panel Network Printer IP Address Configuration Using NetBEUI protocol Using TCP/IP protocolUsing NetWare protocol Using EtherTalk protocolPlease follow the procedure described on Microsoft LPR PortMicrosoft LPR IPP PortWindows XP requires administrator privileges Port Netbeui Protocol Novell Netware IPXComputer Name Name Assigned to the Printer Printer Driver Configuration Microsoft Windows Novell Netware Printing the Configuration Setup UtilitiesNdps Gateway Novell NetWare Novell NetWare Iprint Unix Configuration# ping Exit setup Please select 1- 99? Operating System Configuration 192.168.20.127 c7350# ping c7350 Check that lpd printer daemon is activated # ps aux grep lpd# /usr/lib/lpd SUN Solaris 2.X Configuration # /usr/sbin/lpsched # /usr/sbin/lpadmin -p c7300v2lp -I postscript# /bin/enable c7350lp # usr/sbin/lpshutHP-UX 10.X Configuration Restart inetd Enable the printer spooler# /usr/sbin/lpshut Printer stream tcp nowait root /usr/sbin/ rlpdameonActivate the remote printer daemon # ruser -a -p c7350Logical printers # startsrc -s lpd # mkitab ‘lpd2oncestartsrc -s lpd’# smit mkrque LPD PrintingSystem V-based Unix BSD-based Unix# lpr -Pc7350lp test.prn # lprm -Pc7350lp# lpstat -pc7350lp # cancel c7350lpVerify the printer status using the lpstat command Example To delete a print job Job ID 456 in the c7350lpUnix Ftp quit Logout from the network card using the quit commandFtp put test.prn Ftp put /users/test/test.prn /lpAll Macintosh operating systems from OS 8.1 are supported Supported VersionsSetup Utilities for MAC OS 8.X Macintosh OS-X Troubleshooting Netware Remote Server Mode Ethertalk NetbeuiGlossary Appendix E-MAIL Alert Function Page